55
Chapter 6: Troubleshooting and Support
6.5 Crash Dump Using IPMI
In the event of a processor internal error (IERR) that crashes your system, you may want to
provide information to support staff. You can download a crash dump of status information
using IPMI. The IPMI manual is available at
https://www.supermicro.com/solutions/IPMI.cfm
.
Check IPMI Error Log
1. Access the IPMI web interface.
2. Click the
System
tab, then
Health Event Log
to verify an IERR error.
Figure 7-4. IPMI Event Log
In the event of an IERR, the BMC executes a crash dump. You must download the crash
dump and save it.
47
&KDSWHU&RQ¿JXULQJWKH%0&6HWWLQJV
2.6.2 Health Event Log
This page provides a record of events that have occured on the management system. Logged
events can help users to diagnose issues or detect potential issues so that prohibitive actions
can then be taken to resolve issues for the managed system. Users can view, export records
WR H[FHO ¿OH DQG FOHDU DQG DFNQRZOHGJH HYHQWV IURP WKH PRQLWRUHG V\VWHP 7KH V\VWHP
FDQDOVREHFRQ¿JXUHGWRVHQGQRWL¿FDWLRQDOHUWV61037UDSVRU6\VORJVHUYHUHQWULHVIRU
VSHFL¿FW\SHVRIV\VWHPHYHQWV
Note:
By default, all event types will be selected so that user can view all events. Us-
HUVFDQDSSO\¿OWHUIRUHYHQWVHOHFWLRQEDVHGRQHYHQWW\SHV6XSSRUWHGHYHQWW\SHV
LQFOXGH6HQVRU6SHFL¿F7KUHVKROG*HQHULF2(0DQG8QVSHFL¿HG
The Health Event Log table shows following information about each event(s).
•
Severity: Indicates severity of the events with one of the following states.
•
Date/Time – Time stamp of event occurrence
•
Sensor – Type (Name) of the sensor that triggered the event.
•
Description – Basic description of the event.
•
Event Type – Events will be listed based on the following categories.
•
6HQVRU 6SHFL¿F
•
Threshold