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Chapter 6: Troubleshooting and Support
JMD1: M.2-H PCIe 3.0 x4/SA
TA
3.0
JMD2_SRW1
JPG1
MH5
JLANLED3
JBM1
MH6
JLANLED2
JNVI2C1
JRK1
JIPMB1
JMD2_SRW2
JPME2
JWD1
JPH1
JPL3
JVRM1
JSDP4
JSDP1
JSFPLED1
JOPPS
JLANLED1
USB2/3
USB0/1
JSMB1
J1
JGP1
I-SA
TA3
I-SA
TA1
JSLIM2
JSLIM1
PCIe 3.0 X4
PCIe 3.0 X4
JNS1
FANB
MH2
JPT1
JRF1
JD1
JTPM1
JMD3_SRW1
JMD2
JSIM1
M.2_H PCIe 3.0 X2/S-SATA 3.0
MH4
JSTBY1
JSD1
FANA
FAN4
LED1
COM1
JF1
JMD3
M.2-H PCIe 3.0 X1
I-SGPIO1
CPU SLOT7 PCIe 4.0 X16
CPU SLOT6 PCIe 4.0 X8
JPCIE7
JPCIE6
LEDM1
JMD1_SRW1
VGA
LED2
LED3
JUIDB1
LAN3/4
JLAN2
LAN1/2
JLAN1
LAN5/6
SFP1
X12SDV-4C-SP6F
DESIGNED IN USA
REV: 1.02
CPU
MH3
USB4/5 (3.0)
IPMI_LAN
JPL2
JSDP3
JSDP2
JPL1
JPWR1
JPI2C1
FAN3
JL1
JBT1
JNVI2C2
FAN2
FAN1
MH1
JPV1
BT1
JPF1
DIMMA2 DIMMA1 DIMMB2 DIMMB1
LEDT2
LEDT4
LEDT1
LEDT3
6.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the
or
Returning Merchandise for Service
section(s) in this chapter.
the system before
changing any non hot-swap hardware components.
General Technique
If you experience unstable operation or get no boot response, try:
1.
With power off, remove all but one DIMM and other added components, such as add-on
cards, from the motherboard. Make sure the motherboard is not shorted to the chassis.
2.
Set all jumpers to their default positions.
3. Power up. If the system boots, check for memory errors and add-on card problems.
Figure 6-3. Location of the MB Power LED
No Power
•
Check that the power LED on the motherboard is on.
•
Make sure that the power connector is connected to the power supply.
•
Check that the motherboard battery still supplies approximately 3VDC. If it does not,
replace it.
•
Check that the system input voltage is 100-120VAC or 180-240VAC.
•
Turn the power switch on and off to test the system
LEDPWR