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USER’S MANUAL

Revision 1.0a

H12SSG-AN6

Summary of Contents for H12SSG-AN6

Page 1: ...USER S MANUAL Revision 1 0a H12SSG AN6...

Page 2: ...Class A device or in residential environment for Class B device This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s...

Page 3: ...e while consuming little power Please note that this motherboard is intended to be installed and serviced by professional technicians only For processor memory updates please refer to our website at h...

Page 4: ...ter B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma su...

Page 5: ...ware Control 16 Environmental Temperature Control 16 System Resource Alert 16 1 5 ACPI Features 17 1 6 Power Supply 17 1 7 Super I O 17 Chapter 2 Installation 2 1 Static Sensitive Devices 18 Precautio...

Page 6: ...2 Technical Support Procedures 44 3 3 Frequently Asked Questions 45 3 4 Returning Merchandise for Service 46 Battery Removal 46 Proper Battery Disposal 47 Battery Installation 47 Chapter 4 BIOS 4 1 In...

Page 7: ...tandardized Warning Statements B 1 Battery Handling 86 B 2 Product Disposal 88 Appendix C UEFI BIOS Recovery C 1 Overview 89 C 2 Recovering the UEFI BIOS Image 89 C 3 Recovering the BIOS Block with a...

Page 8: ...r Important Links For your system to work properly please follow the links below to download all necessary drivers utilities and the user s manual for your server Supermicro product manuals https www...

Page 9: ...9 Chapter 1 Introduction Figure 1 1 H12SSG AN6 Image...

Page 10: ...IE_ED1 JPCIE_ED2 JPCIE5 JPCIE6 JMP2 JMP1 MH7 MH6 JUART2 U93 JMP3 JBT1 LE1 LE2 LEDM1 LED2 JUIDB1 JCPLD1 JDBG4 JPWR4 JPWR3 JPWR2 JPWR1 RT1 JVGA1 BT1 JTPM1 JUSBRJ45 JPCIE10 JPCIE11 JPCIE_ED3 JPCIE8 JPCIE...

Page 11: ...ing BMC Normal Working Connector Description AIOM1 Advanced I O Module AIOM networking slot Battery BT1 Onboard CMOS battery COM1 Rear panel COM port 1 IPMI LAN RJ45 dedicated IPMI LAN port JIPMB1 BMC...

Page 12: ...onnectors Two PCIe 4 0 x4 SlimSAS connectors Network One Realtek RTL8211E PHY dedicated IPMI Storage Ports Two M 2 PCIe 4 0 x4 slots 2242 2260 2280 and 22110 form factor Graphics ASPEED AST2600 BMC ch...

Page 13: ...regulator CPU Thermal Trip support Fan Control One cooling zone Low noise fan speed control Pulse Width Modulation PWM fan control System Management Trusted Platform Module TPM support System resource...

Page 14: ...TOR 55 BMC LAN RTL8211F CG 56 BMC COM ROM SD 57 Blank 58 P0_VDDCR_CPU_RUN VRM 59 P0_VDDCR_CPU_RUN Phase 1 60 P0_VDDCR_CPU_RUN Phase 5 61 P0_VDDCR_SOC_RUN VRM 62 P0_VDDCR_SOC_RUN Stage 63 P0 ABCD VDDIO...

Page 15: ...v 6 2 Adaptive Thermal Management Monitoring PCIe 4 0 SATA 3 0 w transfer rates of up to 6 Gb s System Management Bus SMBus Specification Version 3 1 1 1 3 Special Features This section describes the...

Page 16: ...cooling fans through the IPMI Web interface The chassis fans are controlled by Thermal Management Environmental Temperature Control The thermal control sensor monitors the CPU temperature in real time...

Page 17: ...y for proper and reliable operation It is even more important for processors that have high CPU clock rates In areas where noisy power transmission is present you may choose to install a line filter t...

Page 18: ...h its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antistatic bags when not...

Page 19: ...ground the motherboard to the chassis Make sure that the metal standoffs click in or are screwed in tightly Phillips Screwdriver 1 Standoffs 11 Only if Needed Phillips Screws Tools Needed Location of...

Page 20: ...20 H12SSG AN6 User s Manual Figure 2 1 Motherboard Mounting Holes...

Page 21: ...standoffs in the chassis as needed 5 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 6 Using the Phillips screwdriver insert a Phillips head 6 screw i...

Page 22: ...e you install the CPU heatsink If you buy a CPU separately make sure that you use an AMD certified heatsink only Make sure to install the motherboard into the chassis before you install the CPU heatsi...

Page 23: ...pping position 3 Lift the rail frame up by gripping the lift tabs near the front end of the rail frame While keeping a secure grip of the rail frame lift it to a position so you can do the next step o...

Page 24: ...ip the handle of the carrier frame CPU package assembly from its shipping tray and while gripping the handle align the flanges of the carrier frame onto the rails of the rail frame so its pins will be...

Page 25: ...ll it securely rests in upright position Then remove the PnP cover cap from the CPU socket below Grip the two lift tabs marked Remove at the middle of the cap and pull vertically upwards to remove the...

Page 26: ...ing loaded and has to be held in place before it is secured Important Use a torque screwdriver set it at 16 1 kgf cm 14 0 lbf in with a Torx T20 screw head bit to prevent damage to the CPU 10 Place an...

Page 27: ...er the four screw holes on CPU package on the socket frame 12 Using a diagonal pattern tighten the four screws down on the heatsink in a clockwise fashion till it is secure The heatsink will now be se...

Page 28: ...hipping container 6 Grip the handle on the external cap and return it to the rail frame sliding it downwards till it rests in the frame 7 Gripping the rail frame rotate it downwards till it rests abov...

Page 29: ...t recommended CPU1 X 2 DIMMs supported but not recommended CPU1 X X 4 DIMMs conditionally recommended if 32 cores or fewer CPU1 X X X X 6 DIMMs Unbalanced Not Recommended 8 DIMMs CPU1 X X X X X X X X...

Page 30: ...37 A37 B1 1 1 DESIGNED IN USA H12SSG AN6 REV 1 00 MAC CODE BAR CODE 288 144 145 1 222 78 77 221 145 1 222 78 77 221 145 1 222 78 77 221 145 1 222 78 77 221 145 1 222 78 77 221 288 144 145 1 222 78 77...

Page 31: ...mory slot 4 Align the notches on both ends of the module against the receptive points on the ends of the slot 5 Press both ends of the module straight down into the slot until the module snaps into pl...

Page 32: ...t 3 USB Ports USB3 1 2 IPMI LAN Port 4 VGA Port 1 4 3 2 3 COM Port One serial communications COM port is included on the rear I O panel Universal Serial Bus USB Ports There are two USB 3 1 ports USB0...

Page 33: ...h rear and front UID LED indicators will turn on Press the UID switch again to turn off the LED indicators The UID Indicator provides easy identification of a system that may be in need of service See...

Page 34: ...herboard to deny access if the TPM associated with the hard drive is not installed in the system Please go to the following link for more information on TPM http www supermicro com manuals other TPM p...

Page 35: ...B_N 9 Key 5 USB_P 10 NC SlimSAS Ports The H12SSG AN6 has 11 PCIe 4 0 SlimSAS ports designated JPCE1 through JPCE11 These SAS ports are supported by the chipset AIOM Slot The Supermicro Advanced I O Mo...

Page 36: ...JPWR3 and JPWR4 are all 8 pin 12V DC power inputs for GPUs that have been installed in the system s PCIe slots Refer to the table below for pin definitions GPU 12V 8 pin Power Pin Definitions Pin Def...

Page 37: ...nector Pins Jumper Setting 3 2 1 3 2 1 Clear CMOS JBT1 JBT1 is used to clear CMOS which will also clear any passwords Instead of pins this jumper consists of contact pads to prevent accidentally clear...

Page 38: ...reset the system if an application hangs Jumping pins 2 3 will generate a non maskable interrupt signal for the application that hangs Watch Dog must also be enabled in BIOS The default setting is Res...

Page 39: ...00 Mb s Activity LED Color State Definition None No Connection None Off Link Yellow Flashing Active Activity LED Link LED BMC LAN Port LEDs A dedicated BMC LAN is located on the rear I O panel and has...

Page 40: ...or Definition Off Off Normal Green On Device active or a M 2 SATA device detected BMC Hearbeat LED LEDM1 A BMC Heartbeat LED is located at LEDM1 on the motherboard When this LED is blinking the BMC is...

Page 41: ...ssis 4 Disconnect all cables from the motherboard including those for the keyboard and mouse 5 Remove all add on cards 6 Install a CPU a heatsink and connect the power LED to the motherboard Check all...

Page 42: ...especially the DIMM modules Make sure that system power is on 3 Turn on the system with only one DIMM module installed If the system boots check for bad DIMM modules or slots by following the Memory E...

Page 43: ...ork properly Check the hardware monitoring settings in the IPMI to make sure that the CPU and system temperatures are within the normal range Also check the front panel Overheat LED and make sure that...

Page 44: ...do not sell directly to end users so it is best to first check with your distributor or reseller for troubleshooting services They should know of any possible problem s with the specific system config...

Page 45: ...BIOS files onto a USB stick with a FAT FAT32 file system 5 Boot to the motherboard s built In UEFI Shell and type the following to start the BIOS update process FLASH nsh BIOSname ENTER Note Supermicr...

Page 46: ...mplete For faster service RMA authorizations may be requested online http www supermicro com support rma This warranty only covers normal consumer use and does not cover damages incurred in shipping o...

Page 47: ...by your local hazardous waste management agency to dispose of your used battery properly Battery Installation 1 To install an onboard battery follow the steps 1 2 above and continue below 2 Identify...

Page 48: ...F2 etc Each main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be confi...

Page 49: ...me Highlight System Date or System Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The date must be entered in MM DD YYYY forma...

Page 50: ...AN6 User s Manual 50 CPLD Version This item displays the CPLD version of the BIOS ROM used in the system Memory Information Total Memory This item displays the total size of memory available in the s...

Page 51: ...enu items Boot Feature Quiet Boot Use this feature to select the screen display between the POST messages and the OEM logo upon bootup Select Disabled to display the POST messages Select Enabled to di...

Page 52: ...ally reboot the system from a specified boot device after its initial boot failure The options are Disabled Legacy Boot and EFI Boot Power Configuration Watch Dog Function If enabled the Watch Dog Tim...

Page 53: ...firmware versions PSP Directory Level 1 Fixed PSP Recovery BL Ver SUM FW Version ABL Version PSP Directory Level 2 Updateable PSP Bootloader Version SUM FW Version ABL Version ACPI Settings PCI AER S...

Page 54: ...ptions are Auto IO 3F8h IRQ 4 IO 3F8h IRQ 3 4 5 6 7 9 10 11 12 IO 2F8h IRQ 3 4 5 6 7 9 10 11 12 IO 3E8h IRQ 3 4 5 6 7 9 10 11 12 and IO 2E8h IRQ 3 4 5 6 7 9 10 11 12 SOL Configuration Serial Port Sele...

Page 55: ...he same speed is used in the host computer and the client computer A lower transmission speed may be required for long and busy lines The options are 9600 19200 38400 57600 and 115200 bits per second...

Page 56: ...number of rows and columns supported by legacy OS redirection to 80x24 or 80x25 Putty KeyPad This feature selects the settings for Function Keys and KeyPad used for Putty which is a terminal emulator...

Page 57: ...bits is odd Select None if you do not want to send a parity bit with your data bits in transmission Select Mark to add a mark as a parity bit to be sent along with the data bits Select Space to add a...

Page 58: ...e following items will become available for user s configuration Console Redirection Settings Out of Band Mgmt Port The feature selects a serial port in a client server to be used by the Microsoft Win...

Page 59: ...state Control This setting is used to configure for Global C state Control Options include Disabled Enabled and Auto Local APIC Mode Options include Compatibility xAPIC x2APIC and Auto CCD Control Set...

Page 60: ...ional purposes They will display some details about the detected CPUs on the motherboard such as CPU Version Number of Cores Running Processor Family Processor Model Microcode Patch Level L1 Instructi...

Page 61: ...rements on memory populations and it will be ignored if the memory doesn t support the selected option Options include Disabled and Auto Memory interleaving size This setting controls the memory inter...

Page 62: ...ding SR IOV Support If the system has SR IOV capable PCI E devices this setting will Enable or Disable the Single Root IO Virtualization Support for the system BME DMA Mitigation Use this setting to r...

Page 63: ...options are Disabled and EFI JM2_B1 OPROM Use this setting to enable or disable the JM2_B1 OPROM option The options are Disabled and EFI RSC GFR 66G4 Slot1 PCI E 4 0 x16 OPROM Use this setting to ena...

Page 64: ...upport will not be available PXE Boot Wait Time This setting allows you to set in a number field the wait time to press the ESC key to abort the PXE boot Default is 0 Media Detect Count This setting a...

Page 65: ...Enter IP4 address in dotted decimal notation KMIP TCP Port number Enter KMIP TCP Port number 100 9999 Default is 5696 TimeZone Enter current time zone Default is GMT 8 Taiwan time Client Username Ente...

Page 66: ...N port to boot from IPv4 or IPv6 Boot Description Must be filled out otherwise boot option for the URI will not be created Length of description cannot exceed 75 characters Boot URI This option is an...

Page 67: ...empts Change Attempt Order Intel I350 Gigabit Network Connection Port Configuration Menu Blink LEDs range 0 15 seconds Set to blink LEDs for the specifies duration uo to 15 seconds Port Configuration...

Page 68: ...Commit Changes and Exit Use this feature to save all changes and exit TLS settings Discard Changes and Exit Use this feature to discard all changes and exit TLS settings Delete Certification Use this...

Page 69: ...revision used in your system IPMI Status This item indicates the status of the IPMI firmware installed in your system FRB 2 Timer Use to enable or disable the FRB 2 timer POST timer FRB 2 Timer Timeo...

Page 70: ...a setting be sure to reboot the system for the changes to take effect BMC Network Configuration BMC Network Configuration Configure IPV4 IPV6 Support This section displays static configuration feature...

Page 71: ...computer This should be in decimal and in dotted quad form Gateway IP Address This item displays the Gateway IP address for this computer This should be in decimal and in dotted quad form i e 172 31 0...

Page 72: ...SMBIOS Event settings Enabling Disabling Options SMBIOS Event Log Select Enabled to enable SMBIOS System Management BIOS Event Logging during system boot The options are Disabled and Enabled Erasing S...

Page 73: ...Multiple Event Count Increment Enter the increment value for the multiple event counter Enter a number between 1 to 255 The default setting is 1 METW Multiple Event Count Time Window This item is used...

Page 74: ...Administrator Password is erased the User Password will be cleared as well User Password Press Enter to create a new or change an existing User password Administrator Password Press Enter to set the a...

Page 75: ...n is disabled Options include Enabled and Disabled Secure Boot Mode Use this item to select the secure boot mode The options are Standard and Custom CSM Support Select Enabled to support the EFI Compa...

Page 76: ...efaults Select No to load the platform keys from a file The options are Yes and No Provision Factory Default Keys Select Enabled to install the default Secure Boot keys set by the manufacturer The opt...

Page 77: ...for a factory default key or select Append to get it from a file The file formats accepted are 1 Public Key Certificate a EFI Signature List b EFI CERT X509 DER Encoded c EFI CERT RSA2048 bin d EFI SE...

Page 78: ...This option Enables or Disables the system to boot to an EFI OS after the boot failed from the legacy boot order FIXED BOOT ORDER Priorities This option prioritizes the order of bootable devices that...

Page 79: ...Hard Disk Drive BBS Priorities This feature allows the user to specify which UEFI devices are boot devices Boot Option 1 UEFI Network Drive BBS Priorities This feature specifies the boot device priori...

Page 80: ...boot the computer Select Discard Changes and Exit from the Exit menu and press Enter Save Changes and Reset Select this option to reset the system after saving the changes Save Changes After completin...

Page 81: ...r to save any changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defaults from the Exit menu and press Enter Use this feature to retrieve user defin...

Page 82: ...posted on our website at www supermicro com support manuals Installing the OS 1 Create a method to access the MS Windows installation ISO file That might be a DVD perhaps using a USB flash or media dr...

Page 83: ...river browse the USB flash drive for the proper driver files For RAID choose the SATA sSATA RAID driver indicated then choose the storage drive on which you want to install it For non RAID choose the...

Page 84: ...Another option is to go to the Supermicro website at http www supermicro com products Find the product page for your motherboard and Download the Latest Drivers and Utilities Insert the flash drive o...

Page 85: ...ol power on off and reset chassis intrusion for multiple systems with SuperDoctor 5 or IPMI SuperDoctor 5 Management Server monitors HTTP FTP and SMTP services to optimize the efficiency of your opera...

Page 86: ...talling or configuring components These warnings may also be found on our website at http www supermicro com about policies safety_information cfm B 1 Battery Handling Warnung Bei Einsetzen einer fals...

Page 87: ...evaar indien de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt Gebruikte batterijen dienen overeenkomstig fab...

Page 88: ...os nacionales Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme comp tent...

Page 89: ...which is stored in the add on card to boot the system The UEFI offers clean hands off control to a computer system at bootup C 2 Recovering the UEFI BIOS Image A UEFI BIOS flash chip consists of a re...

Page 90: ...driver disk visit our website at www supermicro com to download the correct BIOS image into a USB flash device and rename it SUPER ROM 2 While the system is turned off insert the USB device that conta...

Page 91: ...or SUM Please refer to these SUPERMICRO software related videos Activate OOB license https www youtube com watch v V4spX_DOV7I SUPERMICO BIOS Update https www youtube com watch v S8z6iOEHGwY If the BI...

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