Sunrise Medical Sterling Owner'S Manual Download

Page: 1 / 40

Iss 2

Thank you for choosing a Sunrise Medical scooter.

Before using your scooter please

read this manual carefully

. It will

provide you with all the information you will require, however, if you have

any queries about the use, maintenance or safety of your scooter please

contact your local Sunrise Medical Service Agent. If you have any other

questions please write to the address below.

This scooter is designed for comfort, safety and durability and has been

exhaustively researched and tested by our experts.

The scooter is classified as a category B vehicle under the European

wheelchair standard EN 12184.

It is intended for the use of people of all ages who may have difficulty walking

distances or for periods of time. It is ideal for indoor and outdoor use and

suitable for users up to 136kg in weight, 300 lbs. Differing user weights can

cause performance variation. Maximum user weight tested using 136kg test

dummy.

The scooter is designed to be driven on footpaths and to cross roads and

therefore should not be driven through mud, water, snow, sand, loose

gravel or any other unsound surfaces.

It has been manufactured to comply with the requirements of the

Medical Device Directive 93/42/EEC, the radio interference

requirements of EEC Directive 89/336/EEC and the battery

charger requirements of EEC Directive 73/23/EEC and

89/336/EEC. Electro Magnetic fields, such as those emitted by

shop alarms may be disturbed by use of the scooter. The function

of the scooter may also be disturbed by Electro Magnetic fields

emitted by shop alarms.

Sunrise Medical is dedicated to providing products of exacting quality

which conform fully and reliably to the requirements of their intended use.

We are BS/EN ISO 9001 accredited which is the internationally

recognised standard for quality management systems. This approval

ensures we provide quality in all areas of our business from development

through to final delivery. Should you require any further assistance then

please contact your local dealer.

CUSTOMER SERVICES

SUNRISE MEDICAL LIMITED

SUNRISE BUSINESS PARK

HIGH STREET WOLLASTON

WEST MIDLANDS DY8 4PS

ENGLAND

International Tel44 1384 44 66 88 Fax +44 1384 44 66 99

E-Mail: [email protected]

Introduction

Summary of Contents for Sterling

Page 1: ...ould not be driven through mud water snow sand loose gravel or any other unsound surfaces It has been manufactured to comply with the requirements of the Medical Device Directive 93 42 EEC the radio interference requirements of EEC Directive 89 336 EEC and the battery charger requirements of EEC Directive 73 23 EEC and 89 336 EEC Electro Magnetic fields such as those emitted by shop alarms may be ...

Page 2: ...ter 5 Parts replaced after the original warranty has expired are covered for a further three months 6 Items of a consumable nature will not generally be covered during the normal warranty period unless such items have clearly suffered undue wear as a direct result of an original manufacturing defect These items include amongst others upholstery tyres inner tubes batteries and other similar parts 7...

Page 3: ...sage and general care in addition to information on the high quality standards which we adhere to and details about the warranty Your scooter will reach you in excellent condition having been personally inspected before leaving our premises By following the guidelines for maintenance on page 30 your scooter will maintain its first class condition and give you years of complete reliability and sati...

Page 4: ...ified in making such choices to decide which scooter is suitable for the user s intended purpose With regards to restraints seat positioning straps posture correction or other positional aids and accessories it is the obligation of the qualified healthcare professional in conjunction with the dealer to ensure the suitability of such equipment for the safe operation of the scooter Serious injury ca...

Page 5: ...o shift your weight in the seat or require you to bend excessively in any direction Such action may result in the scooter tipping over or in injury to the person or both DO NOT use an escalator to move the mobility scooter between floors as serious bodily injury could arise from such actions DO NOT drive on the road dual carriageways or motorways DO NOT drive up down or across inclines that have w...

Page 6: ...whilst it is unattended Children or inexperienced people may attempt to drive your scooter which may result in damage or personal injury DO NOT connect any medical device such as a ventilator life support machine etc to the scooters electrical system Failure of the equipment may result from such connections DO NOT operate your mobility scooter whilst under the influence of alcohol drugs or prescri...

Page 7: ...tion BEFORE and DURING operation of the scooter Attempting to operate the scooter with the seat not secured in the front facing position could result in damage and or bodily injury DO NOT operate the scooter without ensuring that the Tiller is properly adjusted and secured After making any adjustment to the Tiller position you must check that the Tiller is locked and secured into position BEFORE d...

Page 8: ...Other types of batteries are NOT SUITABLE Please read battery battery charger information before installation This scooter has been tested to ISO 7176 Part 9 Rain Test The test provides the scooter user or their attendant sufficient time to remove the mobility scooter from a rain storm whilst retaining normal operation of the mobility scooter DO NOT operate your mobility scooter during an electric...

Page 9: ...sist EMC up to a certain intensity This is known as the scooter s immunity level The higher the immunity level the greater the protection Current technology offers useful protection of at least 20 V m which provides protection from the more common sources of radiated EMC There are a number of relatively strong electromagnetic fields present in the everyday environment Most of these sources are obv...

Page 10: ...Whilst such devices are in use it is possible that the EM radiation can affect the mobility scooter s movement and braking The following warnings are recommended to help prevent possible interference with your mobility scooter s control system 1 Do not operate hand held transceivers such as CB radio or turn ON cellular phones whilst your mobility scooter is turned ON 2 Be aware of nearby radio or ...

Page 11: ... 16 WIDTH ADJUSTABLE ARMRESTS Page 17 CONTROL POD Page 18 20 BASKET ADJUSTABLE TILLER Page 17 REAR PANEL Page 14 BATTERIES Page 14 26 30 FREEWHEEL LEVER Page 20 LIGHTS Page 20 TYRES Page 15 31 CHARGER SOCKET Page 19 SEAT SLIDE LEVER Page 16 ...

Page 12: ...swivel the seat to face forward Photo 5 7 Ensure that both feet are placed firmly on the floorboard of the scooter and the seat is secure Photo 6 Getting off your scooter 1 Bring your scooter to a stop and turn the key switch to off Photo 1 2 Pull up the seat swivel lever located under the seat on the right hand side and rotate the seat 90 degrees to exit Photo 3 3 Put BOTH feet on the ground and ...

Page 13: ...regulations pertaining to pedestrians at all times Turning corners Always reduce your speed when turning corners particularly when travelling downhill Disregard of this advice could lead to your scooter tipping over Kerb climbing Do not attempt to mount or dismount kerbs Always cross the road with caution taking the safest and most direct route Do not attempt to mount or dismount footpaths in reve...

Page 14: ...ocation for stowage keeping back posture straight at all times bend knees where required Batteries 1 Stand behind the scooter and remove the seat as above 2 Grab the rear body panel with both hands and carefully lift it off taking care to clear the seat post Photo 11 3 Undo the two battery straps Photo 12 4 Disconnect the red and the black battery connectors Photo 13 5 Keeping back posture upright...

Page 15: ...s 25 29 Always charge your batteries in a room with good ventilation Do not charge your batteries in outdoor conditions Do not expose any part of your charger battery or scooter to direct heat i e Gas fires or naked flame Tyres Your scooter has pneumatic tyres all round It is good practice to inspect the tyres for damage or wear regularly Emergency Braking Turning off the power switch whilst movin...

Page 16: ...r two way radios can cause excessively strong electromagnetic fields This may interfere with the vehicle s electronic systems If mobile phones or mobile radios are required to be used the vehicle must be brought to a halt and the power turned off before any such device is switched on or used If you are in any doubt about your ability to drive the scooter due to any medical condition or treatment t...

Page 17: ...n This feature also lets you fold the tiller down fully for transportation and stowage There are five 5 angle adjustable positions The tiller release lever is located on the lower left side of the tiller Photo 20 1 Support the tiller with your right hand Photo 21 2 Push the release lever in towards the tiller to release the tiller for adjustment Photo 22 3 Move the tiller to the desired locating h...

Page 18: ...ars lit As the scooter is used the bars start to go out as the battery charge decreases This is perfectly normal and with a little practice you will be able to judge how much fuel you have left As the scooter moves over differing terrain the Battery Gauge will dip up and down this is normal For a more accurate indication stop the scooter and note the reading In cold damp weather the gauge will dip...

Page 19: ...y switch switches the scooter ON and OFF Please note that it can t be removed when it is in the ON position Make sure that this switch is in the OFF position BEFORE getting on or off the scooter Remove the key to make sure the scooter is OFF Turning the key to OFF whilst driving will cause the scooter to stop very abruptly This is not recommended except in emergency stop as continual use of this f...

Page 20: ...n in the freewheel mode especially on slopes inclines Letting go of your scooter whilst it is in freewheel can cause the scooter to roll unexpectedly This could cause damage or bodily harm Caution It is advisable that during the first few sessions of operating your scooter that the area around you is clear of obstacles and pedestrians Before operating your scooter ensure the seat height and positi...

Page 21: ...he pavement causing problems if the corner is very rough Avoid this at all times by steering an exaggerated curve around the obstacle 6 When steering in a tight spot such as entering a doorway or when turning around stop the scooter and then turn the handlebar to where you want to go then apply power gently This will make the scooter turn very sharply It is also recommended that the preset speed i...

Page 22: ...he scooter has stopped Emergency Braking In the unlikely event of an unwanted movement of the scooter or other emergency switching off the key switch will bring the scooter to a stop Though very effective emergency braking is extremely abrupt and must never be used under normal circumstances Letting go of the throttle lever will slow the scooter to a controlled stop Switching off The scooter must ...

Page 23: ...your speed when turning corners The anti tip devices fitted to the scooter must not be removed Travelling across slopes Care should be taken traversing across a slope Photo 29 Note Do not traverse across the face of a slope in excess of 14 Disregard of this advice could result in your scooter tipping Guidance for safe operation and use Photo 28 Maximum slope 14 Use on the footpath When using your ...

Page 24: ... of accessories Transportation Your scooter may be disassembled quickly and simply for transportation by car i Lift off the front basket ii Remove the seat leaving the seat stem in position iii Lower the tiller using the adjustment lever to its lowest setting Photo 31 iv Release the freewheel lever to assist in manoeuvring if necessary v Stow the scooter safely and securely in the luggage compartm...

Page 25: ...battery fluids are corrosive and toxic In such an event call your local dealer for assistance Please do not dispose of batteries in normal waste always recycle in accordance with local laws Maintenance free This is the type of battery used in the battery pack It uses GEL electrolyte which is totally sealed within the battery s outer case As the name implies no maintenance is required other than re...

Page 26: ...or 12 hours then remove charger and ensure the batteries are disconnected 6 Failure to allow for recharge will damage the batteries and can lead to shortened distances and permanent failure 7 Do not top up the charge of your batteries during the day Wait until the evening for a full overnight charge Caution Remember to remove the plug from your scooter when charger is off to prevent driving away w...

Page 27: ...arged batteries on a level test surface and a user weight of 75kg The range figures stated should be seen as a theoretical maximum and could be reduced if any single or combination of the following circumstances occur 1 User weight heavier than 75kg 2 Batteries whose age and condition are less than perfect 3 The terrain is difficult or unsuitable e g very hilly sloping muddy ground gravel grass sn...

Page 28: ... not allow the batteries to freeze When charging always place the charger on a hard surface in a room with good ventilation You should not charge your batteries in outdoor or damp wet conditions Always use Sunrise recommended batteries from your local authorised dealer The off board charger must be kept dry in temperatures between 25 C and 40 C and not be subjected to mechanical damage In all case...

Page 29: ... 34 Photo 36 Please note that the scooter has a safety circuit to prevent it from being driven off during charging If your scooter fails to respond to normal control after a charging period please check that the battery charger has been completely disconnected from the scooter New batteries must always be charged for 12 hours BEFORE first use WARNING NO SMOKING OR NAKED FLAMES WHEN CHARGING BATTER...

Page 30: ...s are fully charged Inspection of connectors Fig C Remove rear panel where fitted and ensure all connectors are secure Wipe over with a damp cloth Use only a damp soft cloth and mild detergent on panels tiller and seat Check tyres tyre pressures 20 psi Each tyre should be free of debris oil deep cuts or distortion Long overnight battery charge Please ensure that the batteries are charged for a min...

Page 31: ... Wiring Noise Connections Brake Brushes Chassis Condition Steering Servicehistory This section is designed to assist you in keeping a record of any service and repairs to your scooter Should you decide to sell or exchange your vehicle in the future this will prove most helpful to you Your ServiceAgent will also benefit from a documented record and this manual should accompany the scooter when serv...

Page 32: ...IUS 74cms 29 5 111cms 44 SEAT BASE HEIGHT 56 61cms 22 24 56 61cms 22 24 MOTOR POWER 746 Watts 746 Watts MAX SPEED 6kph 4mph 6kph 4mph WHEEL SIZE FRONT 22 5cms 9 25 5cms 10 WHEEL SIZE REAR 25 5cms 10 25 5cms 10 CHARGER OFF BOARD 3 Amp 3 Amp RANGE 40km 25mls 40km 25mls OVERALL WEIGHT 68kg 150lbs 74kg 163lbs WITHOUTBATTERIES 38kg 84lbs 44kg 97lbs HEAVIEST PART 21 5kg 47lbs 27kg 60lbs TYRES 20 psi 20 ...

Page 33: ... properly Charger plugged in Button on battery pack popped out Disconnected loom or plugs Control system fault Electrical malfunction SOLUTION Charge batteries for eight hours or more Replace battery pack Replace battery pack Replace charger Contact local mobility dealer Check plugs and looms Try a wall socket in a different room Unplug from wall change fuse Switch off and press button back in Rep...

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Page 35: ...35 Iss 2 ...

Page 36: ...Sunrise Medical Limited Sunrise Business Park High Street Wollaston West Midlands DY8 4PS England Tel 01384 44 66 88 Fax 01384 44 66 99 E Mail sunmail sunmed co uk www sunrisemedical co uk ...

Page 37: ...Owner s Manual SAPPHIRE 3 4 WHEEL EN G LISH Scooters ...

Page 38: ...38 Iss 2 ...

Page 39: ...0 Features page 11 Safety warnings and user guidance page 12 17 Tiller control functions page 18 19 Operating your scooter page 20 22 Guidance for safe operation and use page 23 24 Batteries and charging page 25 29 Routine maintenance page 30 Service history page 31 Specifications page 32 Troubleshooting page 33 Blank notes page page 34 ...

Page 40: ...40 Iss 2 ...

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