Sunrise Medical Quickie Q400 M General Manual Download

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1.0 User information

Congratulations on choosing a Sunrise Medical wheelchair. Our high-

quality mobility products are designed to enhance your independence

and make your everyday life easier.

As a part of our ongoing product improvement initiative, Sunrise Medical

reserves the right to change specifications and design without notice.

Further, not all features and options offered are compatible with all

configurations of the wheelchair.

All dimensions are approximate and may be subject to change.

The intended lifetime of the wheelchair is five (5) years. Please DO NOT

use or fit any

thi

rd party components to the wheelchair unless they are

officially approved by Sunrise Medical.

1.1 This user manual

This user manual will help you to use and maintain your wheelchair safely.

This entire user manual for this wheelchair consists of three booklets:

• The general wheelchair user manual (this booklet)

• The user manual for the seating system

• The user manual for the controller (joystick)

If you are visually impaired,

this document can be viewed

in PDF format at

www.SunriseMedical.com

When necessary, this general user manual refers to other manuals

as shown below:



Seating system: Refers to the user manual for the seating system.



Controller:

Refers to the user manual for the controller.



Battery charger: Refers to the user manual for the battery charger.

Do not use your wheelchair until this entire manual (all
booklets) has been read and understood!

If one of the user manuals was not included with your wheelchair, please

contact your authorized dealer immediately.

1.2 For further information

Please contact your local, authorized Sunrise Medical dealer if you have

any questions regarding the use, maintenance or safety of your

wheelchair. In case there is no authorized dealer in your area or you

have any questions, contact Sunrise Medical either in writing or by

telephone. For information about product safety notices and product

recalls, go to

www.SunriseMedical.com

1.3 Symbols used in this manual

DANGER!

Potential risk of serious injury or death

WARNING!

Potential risk of injury.

CAUTION!

Potential damage to equipment.
NOTE:
General user advice.

Not following these instructions may result in physical injury, damage to

the product or damage to the environment!

Q500M/Q400M General Manual

248035

Rev.

Summary of Contents for Quickie Q400 M

Page 1: ...Instructions for Use P N 248035 Rev G Powered Wheelchair QUICKIE Q500 M Q400 M General Manual ...

Page 2: ...ns or comments about this manual the safety and reliability of your system and the service you receive from your authorized dealer Please feel free to write or call us at the address and telephone number below Sunrise Medical US LLC Customer Service Department 2842 N Business Park Ave Fresno CA 93727 USA 800 333 4000 Be sure to return your warranty card and let us know if you change your address T...

Page 3: ...ansfer 11 5 3 Driving the wheelchair 12 5 4 Curves 13 5 5 Breaking and Emergency stop 13 5 6 Driving on a slope 14 5 7 Obstacles and curbs 15 5 8 Pushing the wheelchair 16 5 9 Powered seating options 17 6 0 Batteries charging and range 18 6 1 Batteries 18 6 2 Charging batteries 19 6 3 The range of your vehicle 20 6 4 Battery warranty 21 6 5 Replacing batteries 21 6 6 Disconnecting batteries for ai...

Page 4: ...t www SunriseMedical com AB FG D C E When necessary this general user manual refers to other manuals as shown below Seating system Refers to the user manual for the seating system Controller Refers to the user manual for the controller Battery charger Refers to the user manual for the battery charger Do not use your wheelchair until this entire manual all booklets has been read and understood If o...

Page 5: ... 2 1 Transit fixation point Fig 2 2 Warning Danger of finger entrapment pinch point Fig 2 3 Warning Maximum user weight for the wheelchair Fig 2 4 Location of Motor Serial Number Label Fig 2 5 Warning Hot Label on Motor 2 2 Safety Temperature WARNING Avoid physical contact with the wheelchair s motors at all times Motors are continuously in motion during use and can reach high temperatures After u...

Page 6: ...ence on the wheelchair For example Mobile telephones Large scale medical apparatus Other sources of electromagnetic radiation It cannot be excluded that the wheelchair may interfere with electromagnetic fields For example Shop doors Burglar alarm systems in shops Garage door openers In the unlikely event that such problems do occur we request that you notify your authorized dealer immediately DANG...

Page 7: ... the wheelchair before driving to prevent potential collisions When activating the recline backrest make sure that the area around the vent tray is clear Be aware that the vent tray assembly can cause a finger trap hazard when the backrest is reclined The vent tray is not designed to hold anything other than the vent unit and its batteries it is not designed to hold an oxygen bottle etc Use of the...

Page 8: ...perfect choice for easy service refurbishment and recycle requirements 3 1 Area of application The user Power wheelchairs are exclusively for a user who is unable to walk or has limited mobility for their own personal use indoors and outdoors Driving a powered wheelchair requires cognitive physical and visual skills The user must be able to estimate and correct the results of actions when operatin...

Page 9: ...y on slippery roads resulting from rain ice or snow You are required to turn on the lights in case of limited visibility When driving at higher speeds you must be extra careful Select a lower maximum speed indoors on the pavement and in pedestrian areas Do not drive off high obstacles Do not attach a weight to the wheelchair without the approval of a Sunrise Medical authorized dealer This may nega...

Page 10: ...ed wheelchair is both physically demanding and safety critical Sunrise Medical strongly recommends that this adjustment is only performed by a Sunrise Medical authorized dealer 4 4 Joystick height and depth Seating system 4 5 Control system program This wheelchair is equipped with a control system that can be programmed by adjusting settings within the system This is a specialized job that needs t...

Page 11: ...he leg rests armrests etc are correctly positioned and attached to the wheelchair and all fasteners are sufficiently tightened Ensure that the seat interface knobs are tight and secure Checking clothing on potential entrapment When operating the wheelchair ensure that your clothing does not hamper the wheelchair i e too long Before use always ensure your clothing or accessories do not come into co...

Page 12: ...tch on the controller 2 Set the maximum speed limit 3 Move the joystick in the direction in which you would like to go 4 Moving the joystick even further forwards will cause the wheelchair to drive faster Rear view mirror WARNING To avoid injury to people around you please be aware that the mirror protrudes outside the space envelope of the chair and could cause injury to someone when driving past...

Page 13: ...se or long items of clothing Moving parts such as wheels can be potentially dangerous or even fatal if clothing becomes entangled NOTE Extreme variances in temperature may trigger the self protect mechanism in the control system If this occurs the control system will temporarily shut down to prevent damage to the electronics or the wheelchair 5 4 Curves DANGER Full speed turns should not be attemp...

Page 14: ...e positions before attempting to climb or descend a slope Failure to do this may cause the wheelchair to become unstable If you are in any doubt about the capabilities of your wheelchair on a slope then do not attempt to drive up or down the slope curb try to find an alternative route Gradients ascents WARNING When going uphill keep the chair moving Steer by carefully moving the joystick forward m...

Page 15: ...rd position The maximum obstacle or curb climbing height is 2 in 51 mm The approach speed and process can vary depending on your wheelchair drive type and caster wheel choice Descending the curb DANGER Move the chair slowly and carefully in a forward direction until both front wheels are on the edge of the curb again in a 90 position to the curb Fig 5 1 Drive as slowly as possible off the curb wit...

Page 16: ... on a slope When the freewheel switch is set to push the automatic parking brake is deactivated This makes it possible for the wheelchair to roll down the slope The automatic parking brake only works if the switch is set to drive position When the wheelchair is no longer being pushed the freewheel switch should be set to drive immediately To manually push the system you must release the motor brak...

Page 17: ...ition use caution Do Not attempt to operate any power seating option while this seating system is in motion Do not attempt to operate the lift or tilt power seating option around children Through programming it is possible to reverse the direction of all powered seating functions Ensure you know which direction your seat is going to move before operating Please be aware that the lift tilt modules ...

Page 18: ...egularly for signs of corrosion If any corrosion is apparent clean the terminals completely and apply petroleum jelly or silicone grease to the terminal Do not use ordinary grease Ensure that the terminal nut and bolt cable clip and exposed cable are completely covered with petroleum jelly or silicone grease Fig 6 1 DANGER Do not under any circumstances tamper with the batteries If in any doubt co...

Page 19: ...hould result in a healthier battery greater range for the vehicle user and a longer life for your batteries Connecting the ba ttery charger Procedure for connecting the charger and charging Switch off the wheelchair controller Connect the battery charger round output plug to the charging socket on the front of the joystick module Connect the charger to the main supply by means of the main plug and...

Page 20: ...ed if any single or combination of the following circumstances occur User weight heavier than 220 lbs 100 kg Batteries whose age and condition are less than perfect The terrain is difficult e g very hilly sloping muddy ground gravel grass snow and ice The vehicle climbs curbs regularly The ambient temperature is very hot or very cold Incorrect tire pressures in one or more tires Lots of start stop...

Page 21: ...elease the two handle screws under the front of the seat frame that connect the seat frame with the seat module interface Fig 6 2 Carefully flip the seat frame backwards Fig 6 3 until the seat frame is in the fully opened position Lift off the battery box lid A Fig 6 4 Disconnect the 2 pin Anderson connectors from each battery Fig 6 5 To reconnect the batteries reverse the above procedure When fin...

Page 22: ...wheelchair and occupant tie down restraints and safety belts Ease of access to and maneuverability in motor vehicles can be significantly a ffected by wheelchair size and turning radius smaller wheelchairs and or wheelchairs with a shorter turning radius will generally provide greater ease of vehicle access and maneuverability to a forward facing position Securing the wheelchair with a strap restr...

Page 23: ... tip brackets etc No changes or replacements must be made to the anchorage points car fastenings on the wheelchair or to constructional elements or parts of the frame without consulting the manufacturer When the wheelchair is transported in a vehicle without occupant and no restraint system is available then the wheelchair should be properly stored and secured in the cargo area during travel A Fro...

Page 24: ...sition If applicable The manual brakes must be firmly applied Use only with Wheelchair Tie down and Occupant Restraint Systems WTORS that have been installed in accordance with the manufacturer s instructions and SAE J2249 Attach WTORS to securement points A B in accordance with the manufacturer s instructions and SAE J2249 Attach occupant restraints in accordance with the manufacturer s instructi...

Page 25: ...eatbelt buckle so that the release button will not be contacted by wheelchair components during a crash Occupant restraint Instruction DANGER Use a 3 point occupant restraint system to secure the occupant Both pelvic and upper torso restraint belts must be used to restrain the occupant to reduce the possibility of head and chest impacts with the vehicle components Restraints should be mounted to t...

Page 26: ... The wheelchair may be transported by road rail sea or air and the batteries conform to IATA regulations Before you travel please contact the appropriate carrier The travel operator will be able to supply details of any special requirements instructions For information about the batteries in your wheelchair see Section 6 Ensure that any detachable parts are secured with your mobility aid or separa...

Page 27: ...n the control system Check that the battery gauge remains on or flashes slowly after one second Push the joystick slowly forward until you hear the parking brakes operate The chair may start to move Immediately release the joystick You must be able to hear each parking brake operate click within a few seconds Repeat the test a further three 3 times pushing the joystick slowly backwards left and ri...

Page 28: ...all Velcro fastening straps for correct adhesion when pressed together Ensure that any contamination such as fluff hair etc is removed from the Velcro straps Such contamination may affect adhesion Do not reuse fasteners Quarterly checks Perform the quarterly check routine before driving as described below Check all straps for fraying ripped seams or other indications of excessive wear damage Disco...

Page 29: ... End user caregiver To be performed by Sunrise Medical authorized dealer Daily Before each use of the wheelchair Quarterly Every three 3 months If fasteners are found to be loose a Sunrise Medical authorized dealer should tighten the fastener to the torque setting per size detailed below unless stated otherwise in all appropriate owner s manuals or installation instructions if applicable M8 Fasten...

Page 30: ...ed it must be carefully prepared All surfaces which come into contact with the user must be treated with a disinfection spray To do this you must use a suitable disinfectant for rapid alcohol based disinfection of medical products and medical devices Please take into account the manufacturer s instructions for the disinfectant you are using CAUTION Do not use solvents bleaches abrasives synthetic ...

Page 31: ...ack on again Check whether the battery plugs are all securely in place Check whether the freewheel switch is in the DRIVE position Check the position of the speed regulator Ensure that the controller isn t locked Controller If the problem has not been resolved Consult the troubleshooting section for the controller Controller Q500M Q400M General Manual 31 248035 Rev G ...

Page 32: ...equirements and test methods 300 lbs 136 kg ISO 7176 8 2014 Requirements and test methods for impact static and fatigue strengths July 1998 N A ISO 7176 9 2009 Climate tests for electric wheelchairs N A ISO 7176 14 2008 Requirements and test methods for control systems for electric wheelchairs 1997 N A ISO 7176 16 2012 Requirements for resistance to ignition of upholstered parts May 1997 N A ISO 7...

Page 33: ...Q500M Q400M General Manual 33 248035 Rev G ...

Page 34: ...tery pads and push handle grips b Damage from neglect accident misuse or from improper installation or repair c Products modified without Sunrise Medical s express written consent d Damage from exceeding the weight limit 2 This warranty is VOID if the original chair serial number tag is removed or altered 3 This warranty applies in the USA and Canada only Check with your Sunrise Medical authorized...

Page 35: ...Q500M Q400M General Manual 35 248035 Rev G ...

Page 36: ...Customer Service 800 333 4000 In Canada 800 263 3390 Sunrise Medical 2842 N Business Park Ave Fresno CA 93727 USA 2021 Sunrise Medical US LLC 02 2021 248035 Rev G www SunriseMedical com ...

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