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Sun Enterprise

™

420R Server

Owner’s Guide

Part No.: 806-1078-10
Revision A, October 1999

Sun Microsystems, Inc.

901 San Antonio Road
Palo Alto, CA 94303-4900 USA
650 960-1300

Fax 650 969-9131

Send comments about this document to:

 [email protected]

Summary of Contents for 420R

Page 1: ...erver Owner s Guide Part No 806 1078 10 Revision A October 1999 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 USA 650 960 1300 Fax 650 969 9131 Send comments about this document to...

Page 2: ...right 1999 Sun Microsystems Inc 901 San Antonio Road Palo Alto Californie 94303 4900 U S A Tous droits r serv s Ce produit ou document est prot g par un copyright et distribu avec des licences qui en...

Page 3: ...ence when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if it is not installed and used in accordance with the instruct...

Page 4: ...iv Sun Enterprise 420R Server Owner s Guide October 1999 BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label...

Page 5: ...lies with all the requirements for the CE Mark when connected to a Sun workstation or server EN55022 CISPR22 1985 Class A Curtis Straus LLC Report No E990550 1 EN50082 1 IEC801 2 1991 8 kV Direct 15kV...

Page 6: ...vi Sun Enterprise 420R Server Owner s Guide October 1999...

Page 7: ...symbols may be used Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun prod...

Page 8: ...s as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readi...

Page 9: ...n an den Ger ten vor Sun Microsystems bernimmt bei einem Sun Produkt das ge ndert wurde keine Verantwortung f r die Einhaltung beh rdlicher Vorschriften Aufstellung von Sun Ger ten Einhaltung der SELV...

Page 10: ...hgerecht verlegte geerdete Steckdose an Achtung Der Ein Aus Schalter dieses Ger ts schaltet nur auf Wartezustand Stand By Modus Um die Stromzufuhr zum Ger t vollst ndig zu unterbrechen m ssen Sie das...

Page 11: ...symboles utilis s Un des symboles suivants sera peut tre utilis en fonction du type d interrupteur de votre syst me Modification du mat riel Ne pas apporter de modification m canique ou lectrique au...

Page 12: ...tation ou un lectricien qualifi Attention tous les cordons d alimentation n ont pas forc ment la m me puissance nominale en mati re de courant Les rallonges d usage domestique n offrent pas de protect...

Page 13: ...cortocircuitos que provoquen un incendio descargas el ctricas o da os en el equipo S mbolos En este libro aparecen los siguientes s mbolos Attention Les unit s Product Name contiennent une batterie t...

Page 14: ...a fiabilidad de funcionamiento de su producto Sun y para protegerlo de sobrecalentamien tos no deben obstruirse o taparse las rejillas del equipo Los productos Sun nunca deben situarse cerca de radiad...

Page 15: ...8 XXXPCZ M48T59W XXXPCZ o MK48T08 Las bater as no son elementos reemplazables por el propio cliente Pueden explotar si se manipulan de forma err nea No arroje las bater as al fuego No las abra o inten...

Page 16: ...n Kassera anv nt batteri enligt fabrikantens instruktion ADVARSEL Litiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning m kun ske med batteri af samme fabrikat og type Lev r det brugte ba...

Page 17: ...420R Server 1 Locating Front Panel Features 4 Locating Back Panel Features 6 About the Status and Control Panel 7 Keyswitch Settings 8 System LED Indicators 9 2 System Setup 11 About the Parts Shippe...

Page 18: ...out Network Interface Options 46 How to Configure the Standard Ethernet Interface 47 How to Add an Ethernet Interface 49 How to Attach a Twisted Pair Ethernet TPE Cable 52 How to Boot the System Using...

Page 19: ...Disk Striping RAID 0 71 Disk Striping With Parity RAID 5 71 Hot Spares 71 Hot Plug 72 About Internal Disk Drives 73 Configuration Rules 74 About Power Supplies 75 About the Standard Ethernet Port 77 A...

Page 20: ...Emergency 106 About the Tape Drive and Tape Cartridges 108 Handling and Storing Tape Cartridges 108 Thermal Conditioning 108 How to Insert a Tape Cartridge 109 How to Remove a Tape Cartridge 111 How...

Page 21: ...roubleshooting Your System 136 Error Indications 136 Software Commands 141 About Diagnosing Specific Problems 145 Network Communications Failure 145 Power On Failure 147 Video Output Failure 147 Disk...

Page 22: ...xxii Sun Enterprise 420R Server Owner s Guide October 1999...

Page 23: ...headings and you ll find the cue words that direct you to the categories of questions and answers such as How to How do I do something About Is there more information about this topic Reference for W...

Page 24: ...administrative information and tasks associated with the configuring of Ethernet interfaces and on booting a PCI based Ethernet system Chapter elemparanumonly elemtext describes the hardware configura...

Page 25: ...h your system Typographic and Command Entry Conventions Typeface or Symbol Meaning Examples AaBbCc123 The names of commands files and directories on screen computer output Edit your login file Use ls...

Page 26: ...n Microsystems service providers Late breaking product news and information Sun Enterprise 420R Server Setup and Rackmounting Guide Sun Enterprise 420R Server Service Manual Sun Enterprise 420R Server...

Page 27: ...docs sun com archive or search for a specific book title or subject at http docs sun com Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and sugge...

Page 28: ...xxviii Sun Enterprise 420R Server Owner s Guide October 1999...

Page 29: ...nding overall system performance The system is housed in a standard Electronic Industries Association 310 EIA 310 specification compliant rackmountable enclosure The enclosure measures 7 00 inches hig...

Page 30: ...lity For more information about disk storage see About Internal Disk Drives on page 73 External multi disk storage subsystems and Redundant Arrays of Inexpensive Disks RAID storage arrays can be suppo...

Page 31: ...ations with two power supplies provide both redundancy and full hot swap capability For more information about the power supplies see About Power Supplies on page 75 The Sun Enterprise 420R server has...

Page 32: ...o controls the system cover lock on the top of the system see page 89 If you lose the key contact your Sun sales representative about replacing the key The system s Power button is beside the keyswitc...

Page 33: ...tem front doors are open Each power supply has an LED that displays the AC power DC power and fault status of the supply Power supplies are accessible only to qualified service providers See Power Sup...

Page 34: ...the back panel A ground screw hole 0 157 inches in diameter and 0 236 inches deep 4 mm x 6 mm is located in the lower right corner of the back panel Contact your Sun sales representative if you need a...

Page 35: ...7 About the Status and Control Panel The status and control panel includes two LED indicators and a three position security keyswitch LED indicators Power button Locked position Standby position Power...

Page 36: ...m shutdown If the system hangs holding the Power button down for five seconds while the keyswitch is in this positon will cause an immediate hardware power off Locked This setting disables the system...

Page 37: ...ystem the fault indicator remains lit whether the system is in normal operating mode or is switched to Standby mode using the keyswitch When you first power on the system the LEDs are individually tog...

Page 38: ...10 Sun Enterprise 420R Server Owner s Guide October 1999...

Page 39: ...ion is covered in this chapter About the Parts Shipped to You on page 12 About Server Rackmounting on page 18 About Communicating With the Server on page 28 Tasks covered in this chapter include How t...

Page 40: ...tents and packing material for the agent s inspection Save the original shipping containers and packing materials in case you need to store or ship your system If you cannot store the shipping materia...

Page 41: ...r background information about network support see About Network Interface Options on page 46 How do you want to use configure your machine s internal disks For background information about internal d...

Page 42: ...embly rails are already mounted in a rack see How to Place the System Into the Rack on page 23 4 Ensure that the system s front panel keyswitch is in the Standby position See About the Status and Cont...

Page 43: ...r Europe See your local electrical codes Note If your server includes a second power supply connect the second AC power cord to the left inlet labeled 2 You may connect the second power supply to the...

Page 44: ...ring FDDI or other network types If you re using the standard Ethernet interface see How to Configure the Standard Ethernet Interface on page 47 If you re using a PCI network interface see the documen...

Page 45: ...8 99 operating environments Updates for Solaris Operating Environment for Sun Solaris Desktop Solstice DiskSuite Solstice AdminSuite Solstice AutoClient Solstice Backup See the appropriate documents p...

Page 46: ...llow four RUs per system to obtain the highest density in the rack Use the supplied Rack Buddy rackmounting template to locate the correct holes for server placement in the rack Note For the latest co...

Page 47: ...he chassis back panel For more information about rackmounting peripherals see the documentation accompanying the peripheral First Second Third Ninth Front view representation of nine servers in a 36 R...

Page 48: ...st their stabilizing feet to the floor Level and secure the cabinet to provide a safe working environment Caution The chassis is heavy Two people are required to remove the system from the rack enclos...

Page 49: ...you release the server and remove it Also agree on a route to follow and visually inspect it for potential safety hazards for example cables on the floor other people working in the vicinity and so on...

Page 50: ...ide the system out of the glides Each person presses one spring catch and helps slide the system free of the outer glide supporting the weight of the system with both hands as the system slides free o...

Page 51: ...owing tasks Identify a helper to assist you in removing the system Verify that your helper can safely lift and carry 34 lbs 17kg which is approximately half the weight of a fully equipped system Assem...

Page 52: ...this procedure 2 Position one person on each side of the system facing the inner glides on the system chassis When you are both in position verify that your helper understands what to do with the sys...

Page 53: ...side their protective outer glides Slide the crimped end of each system glide into the corresponding inner slide within the rack glide 6 Slide the system smoothly into the rack slide assemblies until...

Page 54: ...r Owner s Guide October 1999 7 Simultaneously press in on both flat spring catches and slide the system completely into the rack Each person presses one spring catch and helps slide the system complet...

Page 55: ...in recessed access holes in the filler panels affixed to the system s front panel 9 Reconnect every external cable previously attached to the back panel of the system As you reconnect each cable chec...

Page 56: ...erminal on page 29 2 Establish a tip connection from another Sun system For information about establishing a tip connection see Setting Up a tip Connection on page 119 or the OpenBoot 3 x Command Refe...

Page 57: ...run diagnostic tests For background information see About Communicating With the Server on page 28 Alternatively you can install a local graphics console on the server see How to Configure a Local Gra...

Page 58: ...terminal s power cable to an AC outlet 3 Set the terminal to receive At 9600 baud An 8 bit signal with no parity and 1 stop bit See the documentation accompanying your terminal for more information W...

Page 59: ...inal or a modem serial line to the system s serial port see How to Attach an Alphanumeric ASCII Terminal on page 29 To install a local graphics console you must have A supported PCI based graphics fra...

Page 60: ...0R Server Owner s Guide October 1999 2 Attach the monitor video cable to the graphic card s video port Tighten the thumbscrews to secure the connection 3 Connect the monitor s power cord to an appropr...

Page 61: ...the server s keyboard mouse port 5 Connect the mouse cable to the appropriate receptacle on the keyboard What Next You can now issue system commands from the keyboard and view system messages Continue...

Page 62: ...e performed a reconfiguration boot The new boot will add any new devices to the factory configured device tree For more information see How to Initiate a Reconfiguration Boot on page 96 What to Do Cau...

Page 63: ...e front panel Power button once See Keyswitch Settings on page 8 for information about each keyswitch setting Note The system may take anywhere from 30 seconds to two minutes before video is displayed...

Page 64: ...Owner s Guide October 1999 5 Turn the keyswitch to the Locked position The Locked position prevents accidentally powering off the system See Keyswitch Settings on page 8 for information about each key...

Page 65: ...ernal or external storage device or any new part that plugs in to the main logic board The operating system cannot recognize newly added devices or parts until you have performed a reconfiguration boo...

Page 66: ...CD to install the system software The Operating Environment Installation CD will prompt you interactively for answers and at the end of the process you will be prompted to insert the Solaris release...

Page 67: ...Guide which you should read for platform specific information about the system software installation Installing the Operating System From a Network Boot Server See the installation instructions accomp...

Page 68: ...nterface on page 47 Attach the Ethernet port to a network see How to Attach a Twisted Pair Ethernet TPE Cable on page 52 The device that is used to boot the system is determined by the setting of an O...

Page 69: ...AnswerBook collection for your specific Solaris release If you want to select a network interface other than the system board Ethernet interface as the default boot device you can determine the full...

Page 70: ...Owner s Guide October 1999 What Next For more information about using the OpenBoot firmware see the OpenBoot 3 x Command Reference Manual in the Solaris System Administrator AnswerBook collection for...

Page 71: ...system files and data if necessary 3 Halt the operating system using the appropriate commands Refer to the Solaris Handbook for Sun Peripherals that corresponds to your operating system 4 Wait for the...

Page 72: ...44 Sun Enterprise 420R Server Owner s Guide October 1999...

Page 73: ...rnet device installed in the server The following network information and associated tasks are covered in this chapter About Network Interface Options on page 46 How to Configure the Standard Ethernet...

Page 74: ...guring the main logic board Ethernet interface see How to Configure the Standard Ethernet Interface on page 47 For information about operating characteristics and configuration parameters for the hme...

Page 75: ...he operating system To configure additional interfaces see How to Add an Ethernet Interface on page 49 What to Do 1 Assign a host name to the machine The host name must be unique within the network It...

Page 76: ...n What Next After completing this procedure the Ethernet harware interface is ready for operation However in order for other network devices to communicate with the system your network administrator m...

Page 77: ...hernet port and to the network see How to Attach a Twisted Pair Ethernet TPE Cable on page 52 What to Do 1 Assign a network host name to the interface The host name must be unique within the network I...

Page 78: ...e interface the file name should be hostname hme1 Note The documentation accompanying the Ethernet interface should identify its type Alternatively you can enter the show devs command from the ok prom...

Page 79: ...stem will recognize the newly installed PCI Ethernet adapter card What Next After completing this procedure the Ethernet interface is ready for operation However in order for other network devices to...

Page 80: ...Ethernet interface you must perform the following tasks Install the system see How to Install the Sun Enterprise 420R Server on page 13 Install a PCI Ethernet interface card see the Sun Enterprise 42...

Page 81: ...r network administrator if you need more information about how to connect to your network What Next If you are installing your system complete the installation procedure Return to How to Install the S...

Page 82: ...andard Ethernet Interface on page 47 Attach the Ethernet port to a network see How to Attach a Twisted Pair Ethernet TPE Cable on page 52 Power on the system see How to Power On the System on page 34...

Page 83: ...system console displays the system prompt What Next If you want to use the main logic board Ethernet interface as the default boot device you must change the value of certain OpenBoot parameters For m...

Page 84: ...net port see How to Add an Ethernet Interface on page 49 Connect the Ethernet port to a network see How to Attach a Twisted Pair Ethernet TPE Cable on page 52 Power on the system see How to Power On t...

Page 85: ...volatile memory it is not retained across power cycles b To install the operating system onto the server s internal system disk drive type Both commands boot the system and the system console display...

Page 86: ...58 Sun Enterprise 420R Server Owner s Guide October 1999...

Page 87: ...6 About Peripheral Component Interconnect PCI Buses on page 67 About Disk Array Configurations and Concepts on page 69 About Internal Disk Drives on page 73 About Power Supplies on page 75 About the S...

Page 88: ...asily accessible status indicators Hot pluggable disk drives Support for RAID 0 1 storage configurations on internal drives Support for RAID 0 1 0 1 and 5 storage configurations on external disk drive...

Page 89: ...apacity dynamically to handle larger work loads and improve system performance Replace disk drives without service disruption For more information about hot pluggable disk drives see About Internal Di...

Page 90: ...ng a power supply see the Sun Enterprise 420R Server Service Manual Four Levels of Diagnostics For enhanced serviceability and availability the system provides four different levels of diagnostic test...

Page 91: ...ning For more information about SunVTS see About SunVTS Software on page 130 How to Use SunVTS Software on page 133 and How to Check Whether SunVTS Software Is Installed on page 132 Another applicatio...

Page 92: ...nstalled by a qualified service provider for information about removing and installing DIMMs see the Sun Enterprise 420R Server Service Manual Configuration Rules The following memory configuration ru...

Page 93: ...atically interleaved between the two banks This is called two way interleaving Two way interleaving significantly reduces the average memory latency thus improving overall system performance When all...

Page 94: ...ure UPA data bus The UPA s clock rate is automatically synchronized with the clock speed of the CPU modules The UPA s clock rate operates at a ratio of the CPU s clock speed For example if the CPUs op...

Page 95: ...s are as short as 6 875 inches 17 46 cm in length called short cards while the maximum length of PCI cards is 12 28 inches 31 19 cm called long cards Each slot in the system can accommodate either a l...

Page 96: ...ed not be filled in any particular order In most cases the system s I O performance will be unaffected by placement of PCI cards in the slots Heavily loaded systems however will deliver better overall...

Page 97: ...oncatenation Disk mirroring RAID 1 Disk striping RAID 0 Disk striping with parity RAID 5 Hot spares Hot plug The DiskSuite software creates metadevices logical disk devices consisting of one or more p...

Page 98: ...isk mirroring is a technique that uses data redundancy two complete copies of all data stored on two separate disks to protect against loss of data due to disk failure One metadevice is created from t...

Page 99: ...ed on a failed drive Disk Striping With Parity RAID 5 RAID 5 is an implementation of disk striping in which parity information is included with each disk write The advantage of the technique is that i...

Page 100: ...availability by providing the ability to Add hardware dynamically to enable the system to handle an increasingly larger work load perform load balancing and improve performance of a running system Re...

Page 101: ...see Disk LEDs on page 140 The following figure shows the system s two internal disk drives and LEDs Disk drives are numbered 0 and 1 with the 0 drive the default system disk The Solstice DiskSuite so...

Page 102: ...scsi 3 sd b 0 or by its logical device name such as c0t11d0 In addition some applications may report a disk slot number 0 through 1 You can use the following table to associate internal disk slot num...

Page 103: ...ure The system can accommodate one or two power supplies Each power supply provides up to 380 watts of DC power All system configurations can operate with only one power supply installed You can use a...

Page 104: ...ing a hot swappable power supply do not disengage and reengage the supply in rapid succession Always remove a supply completely before reinserting the same supply or a replacement supply Rapid seating...

Page 105: ...ctor for connecting a Category 5 twisted pair Ethernet TPE cable For instructions on configuring the main logic board Ethernet interface see How to Configure the Standard Ethernet Interface on page 47...

Page 106: ...unication occurs at rates up to 384 Kbaud In asynchronous mode either port supports baud rates of 50 75 110 200 300 600 1200 1800 2400 4800 9600 19200 38400 57600 76800 115200 153600 230400 307200 and...

Page 107: ...l device Connectivity is provided by a standard 25 pin DB 25 connector on the back panel of the system The parallel port operates at a 2 Mbytes per second data transfer rate and supports the enhanced...

Page 108: ...ain logic board For information about the flash PROM jumper settings see About Flash PROM Jumpers on page 82 Modifying jumper settings can only be performed by a qualified service provider For more in...

Page 109: ...evels are required for digital telecommunication in nations of the European Community Configuring jumpers can only be performed by a qualified service provider For information about configuring the ju...

Page 110: ...rogramming see the documentation supplied with the flash PROM update CD ROM For information about how jumpers are marked on the main logic board with jumper addresses see About the Main Logic Board Ju...

Page 111: ...compensated devices can operate on the external SCSI bus at 20 Mbytes per second For UltraSCSI performance of 40 Mbytes per second no more than seven devices may be connected Target addresses for the...

Page 112: ...external cable is supported part number 530 2883 in addition to a 2 2 yard 2 meter UltraSCSI compliant external cable part number 530 2884 External SCSI Cabling and Termination Use the following cabli...

Page 113: ...formance no more than seven devices may be connected Each device must have a unique target address SCSI ID in the range from 0 to 15 You cannot assign target address 7 to any device it is reserved for...

Page 114: ...ernal SCSI devices use 68 pin connectors connect all non Sun devices to the system first and connect a Sun autoterminating device to the end the chain If external mass storage devices consist of 68 pi...

Page 115: ...al disk drives in the Sun Enterprise 420R server all other component or part installation or replacement must be performed by a qualified service provider The following tasks are covered in this chapt...

Page 116: ...contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the component...

Page 117: ...container used to package a Sun replacement part Sun electrostatic discharge ESD mat part number 250 1088 available through your Sun sales representatives Disposable ESD mat shipped with replacement p...

Page 118: ...e How to Attach an Alphanumeric ASCII Terminal on page 29 How to Configure a Local Graphics Console on page 31 or About Communicating With the Server on page 28 What to Do 1 Prepare the system for dis...

Page 119: ...he backplane connector 6 Holding the disk drive by the handle slide it out of the drive bay Note When you reinstall the drive or a replacement drive be sure to install it into the same drive bay as th...

Page 120: ...92 Sun Enterprise 420R Server Owner s Guide October 1999 What Next To replace the disk drive complete this task How to Install a Disk Drive on page 93...

Page 121: ...to issue software commands See How to Attach an Alphanumeric ASCII Terminal on page 29 How to Configure a Local Graphics Console on page 31 or About Communicating With the Server on page 28 What to Do...

Page 122: ...tall the drive in the same drive bay as the one you removed 6 Holding the drive by its handle fit the drive into the drive bay guide rails 7 Slide the drive into the bay until it barely contacts the b...

Page 123: ...a hot plug installation complete the software part of the installation procedure See About Internal Disk Drives on page 73 What Next When you are ready to restart the system be sure to run power on se...

Page 124: ...o the monitor or terminal and open your console A terminal or monitor is required for viewing system messages For setup instructions see How to Attach an Alphanumeric ASCII Terminal on page 29 or How...

Page 125: ...g any newly installed options After a device has been added to a device tree it can be recognized by the system After the reconfiguration reboot has successfully completed the system prompt is display...

Page 126: ...98 Sun Enterprise 420R Server Owner s Guide October 1999...

Page 127: ...mpact Disc Into the Drive on page 100 How to Eject a Compact Disc With Software Commands on page 102 How to Eject a Compact Disc Manually on page 104 How to Eject a Compact Disc in an Emergency on pag...

Page 128: ...CD ROM drive to release the drive tray 2 Place a CD into the drive tray label side up A compact disc is a single sided storage medium Place it into the tray with the label side up as shown 3 Gently pu...

Page 129: ...the drive by using one of three methods With software commands see How to Eject a Compact Disc With Software Commands on page 102 Manually see How to Eject a Compact Disc Manually on page 104 Using an...

Page 130: ...ccessing the CD ROM drive if necessary The disc will not eject while the drive is in use To kill any processes accessing the CD ROM drive become superuser and type the following Note You should warn u...

Page 131: ...s 103 What Next You can also eject a compact disc by using one of these methods Manually see How to Eject a Compact Disc Manually on page 104 Using an emergency procedure see How to Eject a Compact Di...

Page 132: ...processes accessing the CD ROM drive become superuser and type the following Note You should warn users before abruptly halting processes The command fuser u cdrom cdrom0 helps you identify who s acce...

Page 133: ...t You can also eject a compact disc by using one of these methods With software commands see How to Eject a Compact Disc With Software Commands on page 102 Using an emergency procedure see How to Ejec...

Page 134: ...button does not function What to Do Caution If this procedure is used while a disc is mounted you can degrade or destroy data in your system 1 Turn off the power to your system See How to Power Off th...

Page 135: ...107 What Next You can also eject a compact disc by using one of these methods With software commands see How to Eject a Compact Disc With Software Commands on page 102 Manually see How to Eject a Com...

Page 136: ...ontrols indicators and jumper setting Handling and Storing Tape Cartridges The following general handling and storage information applies to cartridges for any of the tape drives offered for your syst...

Page 137: ...to Do 1 Verify that the tape cartridge write protect switch is set correctly If the lock window is open the tape is write protected 2 Insert the cartridge into the drive label side up 3 Push gently o...

Page 138: ...110 Sun Enterprise 420R Server Owner s Guide October 1999 What Next To remove a tape cartridge from the drive see How to Remove a Tape Cartridge on page 111...

Page 139: ...e for information What to Do 1 Check that there is no drive activity The green activity LED should be unlit A flashing LED indicates drive activity Caution Do not eject the tape cartridge when the dri...

Page 140: ...er s Guide October 1999 How to Control the Tape Drive What to Do For information about software commands needed to read and write data with your tape drive refer to the Solaris Handbook for Sun Periph...

Page 141: ...er that clean the tape drive after every 25 hours of use to maintain reliable operation 3 Clean the drive twice as often if you use it in a dusty environment or operate it infrequently What to Do Inse...

Page 142: ...large dirt particles If you have access to the compact disk read head verify it is dust free also 2 If spraying with compressed air fails to remove the dirt on a disc wipe the disc using a soft clean...

Page 143: ...ll other component installation or replacement must performed by a qualified service provider The following tasks are covered in this chapter How to Use POST Diagnostics on page 119 How to Use OpenBoo...

Page 144: ...tion about OBDiag see About OpenBoot Diagnostics OBDiag on page 124 and How to Use OpenBoot Diagnostics OBDiag on page 127 The SunVTS system exerciser is a graphics oriented UNIX application that perm...

Page 145: ...hart provides an overview of when to use the various diagnostic tools to diagnose hardware problems System boots Run SunVTS Run POST yes no POST failure yes no Replace part Run OBDiag OBDiag failure y...

Page 146: ...ng system components CPU modules Memory modules NVRAM Main logic board POST reports its test results via LEDs located on the system keyboard and on the system front panel See Error Indications on page...

Page 147: ...p see Setting Up a tip Connection on page 119 You must also verify baud rates between a system and a monitor or a system and a terminal See Verifying the Baud Rate on page 121 You can choose to run an...

Page 148: ...le as shown below Note The example shows connection to serial port B 3 To use serial port A a Copy and paste the serial port B remote file b Modify the serial port B system remote file as follows 4 In...

Page 149: ...following serial port default settings as follows Note Ensure that the settings are consistent with TTY type terminal or system monitor settings What to Do Ensure that the front panel keyswitch is in...

Page 150: ...tion about OBDiag see About OpenBoot Diagnostics OBDiag on page 124 and How to Use OpenBoot Diagnostics OBDiag on page 127 Results While POST is running you can observe its progress and any error indi...

Page 151: ...off simultaneously After that the Caps Lock LED blinks slowly to indicate POST is running If an error is detected the pattern of the lit LEDs provides an error indication See Error Indications on page...

Page 152: ...dications on page 136 for more information about LEDs and error messages OBDiag displays detailed diagnostic and error messages on a local console or terminal if one is attached to the system OBDiag t...

Page 153: ...es It also may sort the menu entries in alphabetical order and number them accordingly The OBDiag menu displays the core tests that exercise parts of the basic system These tests can be seen in the OB...

Page 154: ...e the printenvs command to show current values and the setenv command to set or change a value Variable Setting Description Default diag level off No tests are run at power up min Performs minimal tes...

Page 155: ...rform The following procedure describes how to run OBDiag interactively from the system ok prompt What to Do Note Perform this procedure with the power on and the keyswitch in the Power On Off positio...

Page 156: ...ation about OBDiag tests see About OpenBoot Diagnostics OBDiag on page 124 ok obdiag OBDiag Menu 0 PCI Cheerio 1 EBUS DMA TCR Registers 2 Ethernet 3 Keyboard 4 Mouse 5 Floppy 6 Parallel Port 7 Serial...

Page 157: ...inal you ll need to set up a monitor console or terminal before setting the diagnostic level See About Communicating With the Server on page 28 What to Do Note Perform this procedure with the power on...

Page 158: ...twork Useful tests to run on your system are listed below SunVTS Test Description ecpptest Verifies the ECP1284 parallel port printer functionality cdtest Tests the CD ROM drive by reading the disc an...

Page 159: ...User s Guide This document describes the SunVTS environment including how to start and control the various user interfaces SunVTS features are described in this document SunVTS Test Reference Manual...

Page 160: ...er on page 28 or from a remote machine logged in to the system What to Do 1 Type the following If SunVTS software is loaded information about the package will be displayed If SunVTS software is not lo...

Page 161: ...VTS graphical interface For information about other SunVTS interfaces and options see About Diagnostic Tools on page 116 1 Use the xhostcommand to give the remote server access to the local display Ty...

Page 162: ...e Test Selection panel For each hardware device on your system there is an associated SunVTS test 5 Fine tune your testing session by selecting only the tests you want to run Click to select and desel...

Page 163: ...ity problems or bottlenecks Display physical and logical views of your exact server configuration Monitor your server remotely from any location in the network Isolate potential problems or failed com...

Page 164: ...ence that you can isolate a problem with a particular field replaceable unit FRU The system provides fault LEDs in the following places Front panel Keyboard Power supplies Error messages are logged in...

Page 165: ...should no longer be interpreted as diagnostic error indicators If the system fails any test one or more LEDs will light to form an error code that indicates the nature of the problem Note The LED erro...

Page 166: ...ys are off When the LED lights steadily it indicates an error Caps Lock Compose Scroll Lock Num Lock Failing FRU On Off Off Off Main logic board Off On Off Off CPU module 0 Off On Off On CPU module 1...

Page 167: ...to indicate that all DC outputs from the power supply are functional Fault This yellow LED is lit to indicate a fault in the power supply The supply is non functional and there is no DC output to the...

Page 168: ...green and blinking it indicates that there is activity on the disk Error Messages Error messages and other system messages are saved in the file var adm messages The two firmware based diagnostic too...

Page 169: ...ommand is a UNIX shell command used to display system configuration and diagnostic information You can use the prtdiag command to display System configuration including information about clock frequen...

Page 170: ...CPU CPU Brd CPU Module MHz MB Impl Mask 0 0 0 450 4 0 US II 10 0 0 1 1 450 4 0 US II 10 0 0 2 2 450 4 0 US II 10 0 0 3 3 450 4 0 US II 10 0 IO Cards Bus Brd Type MHz Slot Name Model 0 PCI 33 1 network...

Page 171: ...See About Diagnostic Tools on page 116 for more information The probe scsi command transmits an inquiry command to all SCSI devices connected to the main logic board SCSI interfaces This includes any...

Page 172: ...vable Tape ARCHIVE Python 02635 XXX5962 Target 6 Unit 0 Removable Read Only device TOSHIBA XM5701TASUN12XCD0997 Target 9 Unit 0 Disk SEAGATE ST34371W SUN4 2G7462 Target b Unit 0 Disk SEAGATE ST34371W...

Page 173: ...for 100BASE TX networks where the test is enabled by default Refer to the documentation provided with your Ethernet hub for more information about the link integrity test function If you connect the...

Page 174: ...o make the changes effective Solution 2 Use this alternate method when the system is already at the OpenBoot prompt 1 Shut down the operating system and take the system to the ok prompt 2 Determine th...

Page 175: ...or a tip connection 3 If you see no front panel LED activity a power supply may be defective See Power Supply LEDs on page 139 4 If the POST output contains an error message then POST has failed The m...

Page 176: ...and their connections are okay then troubleshoot the monitor and the graphics card Disk or CD ROM Drive Failure Symptom A disk drive read write or parity error is reported by the operating system or a...

Page 177: ...oblem replace the associated UltraSCSI data cable and UltraSCSI backplane SCSI Controller Failure To check whether the main logic board SCSI controllers are defective test the drive response to the pr...

Page 178: ...indicate any problem with the AC input or DC output See Power Supply LEDs on page 139 for more information about the LEDs To replace a power supply contact a qualified service provider DIMM Failure S...

Page 179: ...any defective part s contact your qualified service provider Main logic board Side Main logic board Front U1404 U1403 Bank 3 J4105 J4108 J4107 J4112 U1402 U1401 Bank 1 U1304 U1303 Bank 2 U1302 U1301 B...

Page 180: ...152 Sun Enterprise 420R Server Owner s Guide October 1999...

Page 181: ...accessible from the back panel The following topics covered in this appendix Reference for the Parallel Port Connector on page 163Reference for the Keyboard Mouse Connector on page 154 Reference for...

Page 182: ...ector Diagram The keyboard mouse connector J2701 is a DIN 8 type connector located on the main logic board back panel Keyboard Mouse Connector Signals Pin Signal Name Signal Description 1 Gnd Ground 2...

Page 183: ...Both serial ports conform to RS 423 RS 232 specifications Serial Port A and B Connector Diagram Serial Port Signals Pin Signal Description 1 NC Not connected 2 SER_TDX_A_CONN Transmit Data 3 SER_RXD_A...

Page 184: ...NC Not connected 14 NC Not connected 15 SER_TRXC_A_L_CONN Transmit Clock 16 NC Not connected 17 SER_RXC_A_L_CONN Receive Clock 18 NC Not connected 19 NC Not connected 20 SER_DTR_A_L_CONN Data Terminal...

Page 185: ...nector is a RJ 45 type connector located on the main logic board back panel Caution Connect only TPE cables into the TPE connector TPE Connector Diagram TPE Connector Signals Pin Signal Name Descripti...

Page 186: ...rade Category 4 UTP 4 Category 5 UTP 5 data grade For 100BASE T applications UTP cable UTP 5 data grade External UTP 5 Cable Lengths The following list describes the TPE UTP 5 cable applications and m...

Page 187: ...s located on the main logic board back panel UltraSCSI Connector Diagram UltraSCSI Connector Signals Pin Signal Name Description 1 Gnd Ground 2 Gnd Ground 3 NC Not connected 4 Gnd Ground 5 Gnd Ground...

Page 188: ...ound 25 Gnd Ground 26 Gnd Ground 27 Gnd Ground 28 Gnd Ground 29 Gnd Ground 30 Gnd Ground 31 Gnd Ground 32 Gnd Ground 33 Gnd Ground 34 Gnd Ground 35 SCSI_B_DAT 12 Data 12 36 SCSI_B_DAT 13 _ Data 13 37...

Page 189: ...t connected 51 TERMPOWER_B Terminal B power 52 TERMPOWER_B Terminal B power 53 NC Not connected 54 Gnd Ground 55 SCSI_B_ATN_L Attention 56 Gnd Ground 57 SCSI_B BSY_L Busy 58 SCSI_B_ACK_L Acknowledge 5...

Page 190: ...2 Sun Enterprise 420R Server Owner s Guide October 1999 Note _ underscore signifies active low 66 SCSI_B_DAT 9 _ Data 9 67 SCSI_B_DAT 10 _ Data 10 68 SCSI_B_DAT 11 _ Data 11 Pin Signal Name Descriptio...

Page 191: ...ram Parallel Port Signals Pin Signal Description 1 PAR_DS_L_CONN Data Strobe Low 2 to 9 PP_DAT 0 7 _CON N Data0 Through Data7 10 PAR_ACK_L_CONN Acknowledge Low 11 PAR_BUSY_CONN Busy 12 PAR_PE_CONN Par...

Page 192: ...se 420R Server Owner s Guide October 1999 19 Gnd Chassisl ground 20 Gnd Chassis ground 21 Gnd Chassis ground 22 Gnd Chassis ground 23 Gnd Signal ground 24 Gnd Signal ground 25 Gnd Signal ground Pin Si...

Page 193: ...B System Specifications This appendix provides product specifications for the Sun Enterprise 420R server Physical Specifications on page 166 Electrical Specifications on page 166 System Specifications...

Page 194: ...grams Parameter Value Input Nominal Frequencies 50 Hz or 60 Hz nominal Nominal Voltage Range 100 to 240 VAC Maximum Current AC RMS 6 3 A 100 VAC AC Operating Range 90 to 264 Vrms 47 to 63Hz Outputs 5...

Page 195: ...ine 0 0002 g2 Hz 5 500 Hz random vertical axis only castered configuration vertical and horizontal axes foot glide configuration IEC 68 2 6 Shock 4g peak 11 milliseconds half sine pulse IEC 68 2 27 No...

Page 196: ...168 Sun Enterprise 420R Server Owner s Guide October 1999...

Page 197: ...t 40 over main logic board Ethernet 54 over PCI based Ethernet interface 56 boxes shipped to you 12 C cables keyboard mouse 33 twisted pair Ethernet TPE 52 CD See compact disc CD ROM drive 2 location...

Page 198: ...on 1 EIA 232D serial communications 78 81 EIA 423 serial communications 78 81 eject cd command 102 104 ejecting a compact disc 102 to 105 electrostatic damage preventing 88 emergency eject of a compac...

Page 199: ...key replacing 4 keyboard diagnostic LEDs 123 137 See also POST diagnostics keyboard attaching 33 keyboard mouse connector location 6 pin and signal specification 154 keyswitch location 7 power on mod...

Page 200: ...interconnect card configuration guidelines 67 to 68 device name 41 frame buffer card 31 host adapters 2 slot characteristics 68 slot locations 6 68 peripheral component interconnect See PCI card PCI b...

Page 201: ...6 135 SunVTS checking if installed 132 how to use 133 overview 130 system configuration See hardware configuration system console 16 system cover lock 89 system features 1 to 3 back panel 6 front pane...

Page 202: ...peripheral component inter connect bridge 67 to 68 V verifying baud rate 121 video out failure 147 Visual Instruction Set 66 W watch net all command 145 weight See specifications wrist strap antistati...

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