Sullivan-Palatek UD Series, User Manual, Page: 4 / 102

Sullivan-Palatek Industrial Air Compressor
PLATINUM AND PLATINUM PLUS
EXTENDED WARRANTIES
(15hp and Larger Compressors)
Sullivan-Palatek hereby offers the following Platinum and Platinum Plus Extended Warranties to the first retail
purchaser of an industrial compressors of 15 horsepower and larger, excluding XH high pressure models designed
to operate at 250 psi or more.
The Platinum Extended Warranty and the Platinum Plus Extended Warranty are
limited and apply to specific components as detailed below. The terms, conditions and limitations contained in the
Sullivan-Palatek Standard Warranty apply to the Platinum Extended Warranty and the Platinum Plus Extended
Warranty and that warranty is herein incorporated by reference.
COMPONENT COVERAGE
Platinum Warranty:
Coverage includes parts and labor to repair or replace, as deemed necessary solely by Sullivan-
Palatek, Inc., the Compressor Air End, Compressor Motor, VFD Drive, Fan Motor (if installed) Air and Oil Coolers, Sump
Tank, and Drive Coupling Assembly (excluding elements).
Platinum Plus Warranty:
Coverage includes repair or replacement of compressor Air End (stator and rotor assembly).
Labor, freight, travel and other costs are expressly excluded.
TOTAL PERIOD OF COVERAGE
Platinum Warranty:
60 months from the date of start-up as evidenced by the required Warranty Registration
documents.
Platinum Plus Warranty: 120 months from date of start-up as evidenced by the required Warranty Registration
documents.
The Platinum and Platinum Plus Extended Warranties are an extension of Sullivan-Palatek’s Standard Warranty and
begin upon expiration of the applicable Standard Warranty. Parts repaired or replaced under warranty are warranted
for the remainder of the warranty period applicable to the replaced part.
Registration and Obtaining Warranty Service:
The Warranty Registration Form supplied with the compressor must
be completed and returned within 10 days of delivery and start-up to register the compressor under the Platinum
program. Eligibility for the Platinum Warranty will expire 180 days after shipment of the product from the factory and
can only be reestablished by application to Sullivan-Palatek’s Product Support department, which may require a paid
on-site inspection before granting. Service under this warranty is obtained by contacting the authorized Sullivan-
Palatek distributor before the expiration of the warranty.
Sullivan-Palatek’s Obligations:
Sullivan-Palatek, Inc. will repair or replace, at Sullivan-Palatek’s option, any defective
part. Sullivan-Palatek will pay the reasonable labor cost of making the repair or installing the replacement part when
coverage includes labor, and will pay ground freight for the return of defective parts and shipment of replacement
parts.
Purchaser’s Responsibility:
In addition to the responsibilities detailed in Sullivan-Palatek’s Standard Warranty,
the Platinum Extended Warranties require that the purchaser use Sullivan-Palatek brand compressor lubricant and
genuine OEM parts obtained from Sullivan-Palatek or one of its authorized distributors or service outlets. Proof of
compliance with these terms must be available and invoices must be provided upon request in the event of a claim
under this warranty.
This warranty applies to all Sullivan-Palatek stationary industrial air compressors of 15 horsepower or larger,
excluding XH models
designed to operate at 250 psi or more, shipped after March 16, 2016 and supersedes previous
warranties. In the event of any conflict between this warranty and earlier warranty statements, the terms of this
warranty will prevail.
04.25.16