Subzero 400-2 SERIES Service Manual Download Page 2

Page 2

General Information

Wine Storage 

Wine Storage 

(400-

(400-

2

2

)

)

Series

Series

1-2

#3758410 - Revision C - May,2014

IMPORTANT SAFETY INFORMATION

Below are Product Safety Labels used in this manual.
The "Signal Words" used are 

WARNING

or 

CAUTION

.

When reviewing this manual, please note these differ-
ent Product Safety Labels placed at the beginning of
certain sections of this manual.  You must follow the
instructions given in the boxes of the Product Safety
Labels in order to avoid personal injury and/or product
damage.

The sample Product Safety Labels below illustrate the
precautions that should be taken when the signal word
is observed.

INTRODUCTION 

This Technical Service Manual has been compiled to provide the most recent service information for 400-2 Series
units.  This information will enable the service technician to troubleshoot and diagnose malfunctions, perform neces-
sary repairs, and return a unit to proper operational condition.

The service technician should read the complete instructions contained in this manual before initiating any repairs on
a 400-2 Series unit.

INDICATES THAT HAZARDOUS OR UNSAFE PRAC-
TICES COULD RESULT IN SEVERE PERSONAL
INJURY OR DEATH.

Indicates that hazardous or unsafe practices could
result in minor personal injury, and/or product dam-
age, and/or property damage.

In addition, please pay attention to the signal word

“NOTE”

which highlights information that is especially

important for the topic being covered.

This manual is designed to be used by Authorized Service Personnel only.  Sub-Zero Freezer Co., Inc.
assumes no responsibility for any repairs made on Sub-Zero refrigeration units by anyone other than
Authorized Service Technicians.

Information and images contained in this manual are the copyright property of Sub-Zero Freezer Company, Inc.

Neither this manual nor any information or images contained herein may be copied or used in whole or in part

without the express written consent of Sub-Zero Freezer Company, Inc. 

© Sub-Zero Freezer Company, Inc, all rights reserved.

TECHNICAL ASSISTANCE

If you should have any questions regarding a Sub-Zero
appliance and/or this manual, please contact:

Sub-Zero, Inc.

ATTN: Service Department

P.O. Box 44988

Madison, WI   53744-4988

Customer Assistance

Phone #: (800) 222 - 7820

Facsimile #: (608) 441 - 5887

Technical Assistance

(For Technicians in Customer’s Homes Only)

Phone #: (800) 919 - 8324

Parts / Warranty Claims

Phone #: (800) 404 - 7820

Facsimile #: (608) 441 - 5886

Service Department e-mail Address:

[email protected]

Main Office Hours:

8:00 AM to 5:00 PM Central Time

Monday through Friday

(24/7 Phone Coverage)

Summary of Contents for 400-2 SERIES

Page 1: ...General Information 2 Installation Information 10 subzero com 800 222 7820 400 Service Manual ...

Page 2: ...at hazardous or unsafe practices could result in minor personal injury and or product dam age and or property damage In addition please pay attention to the signal word NOTE which highlights information that is especially important for the topic being covered This manual is designed to be used by Authorized Service Personnel only Sub Zero Freezer Co Inc assumes no responsibility for any repairs ma...

Page 3: ...a 60 day parts labor warranty for cosmetic defects 5 Year SEALED SYSTEM parts only ONE FIVE YEAR Display Model Home Warranty Display units sold three years after date of manu facture 1 Year TOTAL PRODUCT parts and labor NOTE Stainless Steel Classic carBon Platinum doors panels product frames are covered by a 60 day parts labor warranty for cosmetic defects 5 Year SEALED SYSTEM parts only Warranty ...

Page 4: ...G P 2 400 Series 24 Wide Glass Platinum Steel Wrapped Door 424HAG P 2 400 Series 24 Wide High Altitude Glass Platinum Steel Wrapped Door 424G S 2 400 Series 24 Wide Glass Stainless Steel Wrapped Door 424HAG S 2 400 Series 24 Wide High Altitude Glass Stainless Steel Wrapped Door 424S B 2 400 Series 24 Wide Solid CarBon or Black Steel Wrapped Door 424S O 2 400 Series 24 Wide Solid Overlay Panel Appl...

Page 5: ... Wide High Altitude Glass Framed Panel Application Door 430G O 400 Series 30 Wide Glass Overlay Panel Application Door 430HAG O 2 400 Series 30 Wide High Altitude Glass Overlay Panel Application Door 430G P 2 400 Series 30 Wide Glass Platinum Steel Wrapped Door 430HAG P 2 400 Series 30 Wide High Altitude Glass Platinum Steel Wrapped Door 430G S 2 400 Series 30 Wide Glass Stainless Steel Wrapped Do...

Page 6: ...rkling Wines 41 5 Wine Storage Unit Minimum Temperature 38 3 Fahrenheit Celsius The table below shows the temperature range of the Sub Zero Wine Storage Units This table also shows the rec ommended temperatures for serving wines Serving wines at the recommended temperatures will insure that white wines maintain their lively and interesting taste and red wines will maintain their scent and flavor N...

Page 7: ... location 2 Secure bracket to wall studs or flooring making sure screws extend 7 8 22 2 mm into each wall stud or flooring 3 Refer to Installation Guide provided with unit for any additional information needed INSTALLATION CONSIDERATIONS This section covers common installation issues seen by Service Technicians Improper installation though not a valid service issue has the potential to lead to a c...

Page 8: ...od block must extend a minimum of 3 76 2 mm over unit 4 Utilizing front and rear levelers raise and level unit until it contacts wood block See leveling instructions on following pages 5 Refer to Installation Guide provided with the unit for any additional information needed Unit Leveling 424 2 424FS 2 NOTE Model 424 2 must be leveled before installing into rough in opening If unit is already inst...

Page 9: ...igure 2 7 Kickplate Grille Removal Side Molding Unit to Cabinet Bracket Kickplate Grille Rear Leveler Adjusting Screw Front Leveling Leg Rear Leveler Assy Screw Unit Leveling 427 2 427R 2 NOTE Unit must be installed before final leveling If unit is anchored to cabinets remove anchor screws before leveling reinstalled after See Figure 2 6 1 Remove kickplate grille See Figure 2 7 2 To raise front tu...

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