Studer Xcom-GSM User Manual Download Page 1

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Studer Innotec SA 2015 – V2.0

4O9E

Xcom-GSM / Xcom-LAN

Remote communication sets for

Xtender systems

User Manual

Summary of Contents for Xcom-GSM

Page 1: ...Studer Innotec SA 2015 V2 0 4O9E Xcom GSM Xcom LAN Remote communication sets for Xtender systems User Manual ...

Page 2: ...Studer Innotec SA Xcom GSM LAN 2 V2 0 User manual ...

Page 3: ...6 CONFIGURING THE XCOM 232I 12 6 1 Insert the SD card 12 6 2 Select the SD card drive 12 6 3 Set the parameters 13 6 4 Generate the configuration file 15 6 5 Remove the SD card 16 6 6 Setup the parameters in the Xcom 232i 16 6 7 Xcom connects to the server 16 6 8 Creation of your account 17 6 9 Demo installation 18 6 10 Registration of installation 18 6 11 Installation completed 19 7 XCOM PORTAL 2...

Page 4: ...ed in these sets please refer to their respective user manuals 1 2 CONVENTIONS This symbol is used to indicate the presence of a dangerous voltage that is sufficient to constitute a risk of electric shock This symbol is used to indicate a risk of material damage and or the cancellation of the guarantee This symbol is used to indicate a procedure or function that is important for a safe and correct...

Page 5: ...d a hardware upgrade may be required Please contact your reseller for any additional information on compatibility 1 4 SAFETY PRECAUTIONS 1 4 1 Generalities Carefully read all safety instructions before proceeding with the installation and commissioning of the device Failure to follow these instructions might constitute a lethal physical danger but can also damage the functionalities of the device ...

Page 6: ...e following EC directives and norms Low voltage directive 2006 95 CE EN 60950 2005 EMC directive 2004 108 CE EN61000 6 1 2005 RoHS directive 2011 65 UE CH 1950 Sion April 2015 Studer Innotec SA R Studer Studer Innotec SA contact details Studer Innotec SA Rue des Casernes 57 CH 1950 Sion Switzerland 41 0 27 205 60 80 41 0 27 205 60 88 info studer innotec com www studer innotec com ...

Page 7: ... The remote communication sets are delivered with the material listed below Xcom GSM Xcom LAN 1 Xcom 232i x x 2m communication cable x x 1 MicroSD with adaptor x x 0 25m serial cable x x 1 Xcom 232i user manual x x 1 Xcom GSM Xcom LAN user manual you are reading it x x Mounting plate x x 1 3G cellular modem WCDMA x ...

Page 8: ...AN 8 V2 0 User manual Xcom GSM Xcom LAN 1 external antenna x 0 5m power supply cable RJ45 Jack x Sliding pin x 1 3G cellular modem datasheet x 1 Ethernet gateway x 3m Ethernet cable x 1 Ethernet gateway quick installation guide x ...

Page 9: ...when installing the SIM card The volume of data transferring via the communication system to Studer s server will depend on its utilisation frequency and duration of use but it will necessitate at least 2MB data per month When the remote communication is in use the volume of data transferred is approximately 30kB per minute When the data logger function is activated the additional volume of daily ...

Page 10: ...ween the modem and the Xcom 232i 3 Connect the power supply cable between the modem and the Xcom 232i 4 Connect the Studer communication cable between the Xcom 232i and the installation 5 1 4 Set the terminations It is very important to set the terminations orrectly for the functionning of the ystem With one device in the system the termination on the Studer dvice should be put to T as in Terminat...

Page 11: ...ect the Ethernet cable between the Ethernet gateway and the router 2 Connect the serial cable between the Ethernet gateway and the Xcom 232i 3 Connect the power supply cable between the Ethernet gateway and the Xcom 232i 4 Connect the Studer communication cable between the Xcom 232i and the Xtender system 5 1 7 Set the terminations It is very important to set the terminations orrectly for the func...

Page 12: ...rough the SD card drive and run the XCOM Configurator executable available in the folder Tools The Xcom configurator is also available to download for free from Studer Innotec s website under Support Download Centre Software and Updates 6 2 SELECT THE SD CARD DRIVE Choose the drive where the SD card is inserted Figure 6 1 Choose the drive When generating the configuration file the XCOM Configurato...

Page 13: ...o use the Xcom 232i with the Ethernet gateway choose LAN as Xcom mode No other parameters are required The gateway is already configured Press Generate to save the parameter settings Figure 6 2 Choose LAN mode After the generation go to chapter 6 4 Choose LAN mode Generate the configuration file ...

Page 14: ... Password If no password is required leave the field blank If the SIM card has a PIN code use it to fill in the field PIN Code If there is no PIN code leave the field blank Press Generate to save the parameter settings Figure 6 3 Choose GSM mode Example for Swisscom in Switzerland Figure 6 4 Example with parameters for Swisscom Ask the Internet Service Provider Required for some Internet Service P...

Page 15: ...ier GUID will appear This file is saved on your Desktop or in My documents KEEP IT SAFE The unique identifier GUID is required to link your installation with your account on the Xcom portal Figure 6 6 Generated GUID file If an error occurs during the file generation this message box will appear Please verify that the selected drive for the SD card is correct If an adaptor is used for the SD card p...

Page 16: ...ve a RCC the product s name and its GUID can be read under System info on the RCC 6 7 XCOM CONNECTS TO THE SERVER When the parameters are set and applied the Xcom GSM or Xcom LAN will automatically connect to the server and send a confirmation message to the RCC If there is no message the Xcom is not connected to the server The Xcom 232i needs to be powered during the setup process Otherwise the c...

Page 17: ... chapter 6 10 Registration of installation 1 On the first page click on the link Create an account Figure 6 9 Link Create an account 2 Enter your last name first name email address and the password of your choice 6 10 Insert account information 3 Read through and accept the terms of service 4 Click on the button Save to register your information and your user account will be created 5 You will rec...

Page 18: ...te this installation from the view simply by clicking on the Delete button 6 10 REGISTRATION OF INSTALLATION In order to register your installation for remote access you need the unique identifier GUID previously generated for the installation see chapter 6 4 1 Click on the button Add a new installation 6 11 Add a new installation button To successfully register your installation the Xcom LAN GSM ...

Page 19: ...information 6 12 Register a new installation 6 11 INSTALLATION COMPLETED The installation is now completed and you can access your system from anywhere with internet access through Studer s web portal https xcom studer innotec com Enter the installation s GUID Enter the installation s name Press the Register button to save the installation ...

Page 20: ...ive directly at the dashboard when returning to the Xcom portal Otherwise the session will end automatically after a certain time or when you close your Internet browser 7 2 HOME PAGE On the access portal all installations available to the logged in user are listed under two categories My installations installations added to the system by the logged in user My shared installations installations to...

Page 21: ... An installation can also be deleted by pressing the Delete button 7 3 INSTALLATION MANAGEMENT PAGE This page is divided into five tabs whose functions are described below 7 3 1 Installation This tab contains the complete description of your system Add a name location and a description of the components or behaviour of the system You can also add a picture to easily identify the system in your lis...

Page 22: ...nality as with the RCC 02 03 You can see how the system works you can change its settings and you can also download the datalogger see chap 7 3 3 Due to variations in communication speed the delay between a click and the resulting action might differ This prompts the user to wait for the requested display before making the next command It can also happen that the screen refresh is done after two a...

Page 23: ...ys to download and then simply click on the Download button By default the last 30 available days are selected When the data is downloaded it can be analysed with the Xtender Data Analysis Tool available on Studer s website http www studer innotec com support You can also read the related application note AN006 Data logger and Analysis tools to see how to use the data logger tool ...

Page 24: ... installation to someone else Once established the sharing rules may be edited or deleted You may easily add a sharing rule by clicking on the button Add new sharing rule and inserting the email address of the designated person The email address should first be registered on the Xcom portal it is possible for everyone to register for free to the Xcom portal ...

Page 25: ...nnotec SA Xcom GSM LAN User manual V2 0 25 7 3 5 Messages This tab shows all messages from the Xcom 232i These messages reflect the past performance of your installation and are not necessarily alarms or alerts ...

Page 26: ...sion of SMS credits from a supplier of this type of service e g Clickatell Esendex Sms Factor Text Magic The alerts are available in four languages English French German and Spanish The email notification is activated by ticking the box in the upper left corner and by filling in the desired email address in the field Email The SMS notification is activated by ticking the box in the upper left corn...

Page 27: ...ble to set an alarm in case the connection with the installation is lost If the installation reconnects within the stipulated period no alert will be sent It is advisable to leave a 30 minute delay given that short disruptions in internet connectivity may occur with all internet service providers Choose which message types to receive notifications for by ticking the corresponding boxes There is a ...

Page 28: ...king Indicates an IP conflict or DHCP or BOOTP server is not responding properly Green Always on Power is on and the NPort is functioning normally Blinking The NPort has been located by the NPort Administrator s Location function Off Power is off or a power error Link Orange Always on 10 Mbps Ethernet connection Green Always on 100 Mbps Ethernet connection Off Ethernet cable is disconnected Tx Rx ...

Page 29: ...e signalisation LED is green Blinks continuously Ton 20 Toff 80 Communication via RS 232 connection When the communication via the RS 232 connection is active the signalisation LED blinks in green with a cyclical ratio of 20 Blinks 2x In operation The signalisation LED blinks in green twice when the Xcom 232i is in operation and none of the above mentioned states are indicated Orange On 1 5s Inser...

Page 30: ...usage for an installation is about 60 MB per month These calculations do not include the Remote Control usage 8 2 2 My Xcom GSM is well configured but doesn t connect to the server What should I do The modem needs a lot of power to connect to the server That is why we recommend to not exceed 10m of cable length and to place the modem as close as possible to the power supply device Xtender VarioTra...

Page 31: ... 5 Change IP configuration from DHCP BOOTP to Static 6 Set IP address netmask gateway and DNS server 7 Click on Submit 8 Click on Save Restart 8 3 2 My Xcom LAN is connected to a company network What should I do The TCP port 83 may be blocked due to security settings Please change the outbound rule for this port 8 3 3 My Xcom LAN is well configured and connects to the server but I can t register i...

Page 32: ...LAN or Xcom GSM for an installation with Xcom GSM In order to validate that the connection with the installation is well established check that the RCC displays the message Server connected when turning on the installation 8 4 2 There are no datalogger files in the Datalogger tab What should I do If the installation is new and the Micro SD card of the Xcom LAN GSM is empty it is normal that there ...

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Page 35: ...Studer Innotec SA Xcom GSM LAN User manual V2 0 35 ...

Page 36: ...Studer Innotec SA Rue des Casernes 57 1950 Sion Switzerland Tel 41 0 27 205 60 80 Fax 41 0 27 205 60 88 info studer innotec com www studer innotec com ...

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