T
Trro
ou
ub
blle
essh
ho
oo
ottiin
ng
g
P
Prro
ob
blle
em
m
S
Sccrre
ee
en
n
C
Ca
au
usse
e
R
Re
ecco
om
mm
me
en
nd
de
ed
d a
accttiio
on
n
Kinked air hoses
Air hose is bent or an
obstruction in the hose may
cause air flow to be
compromised
T
Trru
uT
Tu
urrn
n was attempted but
you have a standard model
(bottom cover is orange)
1. Make sure that the hoses
are straight and air flow is
not obstructed.
2. Press the action button
next to the Alarm off icon
to reset the pump.
Contact sales support for
T
Trru
uT
Tu
urrn
n option
Missed connection with air
hoses
Air hoses is not connected
to the pump or the support
surface
1. Make sure that the hoses
are seated all the way
onto the hose ports on
the pump or the support
surface.
2. Press the action button
next to the Alarm off icon
to reset the pump.
Power loss, product does
not turn on
Power cord not seated,
power cord unplugged from
outlet, or possible internal
damage, Button is stuck.
Make sure that the power
cord is plugged into the
product and the outlet.
Replace the LCD screen.
Power loss, while T
Trru
uT
Tu
urrn
n
is in use
Unintentional or intentional
power loss.
Pull the hose from the pump
or the support surface to
activate CPR. The bladder
deflates and returns the
support surface to a flat
position.
Button not responsive
29:59
Lock function active. Button
is stuck.
Press and hold the action
button next to the locked icon
for 2 seconds to turn off the
lock. Replace the LCD
screen. Power cycle the
pump.
T
Trru
uT
Tu
urrn
n not shown on
screen
Kinked hose during setup.
IIsso
oT
To
ou
urr standard model is
connected.
Check for kinked hoses.
Verify that you have premium
bottom cover (black).
Contact sales support for
T
Trru
uT
Tu
urrn
n option.
T
Trru
uT
Tu
urrn
n shown on screen
Graphical user interface
shows T
Trru
uT
Tu
urrn
n but you
have a standard model
(bottom cover is orange)
Turn off the pump to reset
the pump features. Make
sure that the air hose is
connected before you turn
the pump on.
EN
18
2874-009-002 Rev A.1
