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2021 Streamcore SAS - All rights reserved 

Refer to the paragraph 

5.1.2 DUAL configuration

 to know how to connect the SG to each other and also to the switch and 

routers. 

Warning:

 Refer to the paragraph below for further details on the interconnection with the EXT ports. 

Refer to the StreamView User Guide for further details on this insertion mode. 

 

 

Figure 13 - DUAL configuration 

5.2.6

 

Using the EXT interface 

Please read carefully this paragraph if the StreamGroomers must be connected with the EXT interfaces.  

This management link allows the primary SG to be monitored by the secondary SG in order to ensure high availability or 
monitor for the same site 2 WAN access links that are not close to each other.   

When the SG executes the Streamcore software version 6.2 and earlier versions, the management link between the SG on 
the EXT interface uses a layer 3 protocol. Although not recommended, the StreamGroomers can be connected through a 
router. 

From release 6.3, the SG communicate with a layer 2 protocol. This means that the StreamGroomers must belong to the 
same LAN. 

6

 

Check Connectivity 

6.1

 

CHECK CONNECTIVITY WITH STREAMVIEW 

The SG must be declared in the SGM and configured with StreamView. The ADMIN address of the SG has to be defined. In 
StreamView, select the SG.  

Go to the 

Read status

 tab or 

Release Management

 tab. 

If the message 

Cannot read statistics for this object

 is displayed, the SGM cannot connect with the SG. 

Possible reasons are: 

 

The IP address, mask and gateway of the SG configured in the SGM are not correct. 

 

The IP address of the SGM configured in the SG is not correct. The SG replies only to the SGM which IP address is 
specified by one of the parameters 

sgm_address

, 

sgm_address2

, 

sgm_address3

 or 

sgm_address4

. 

 

The ADMIN port of the SG is not connected to the LAN. 

 

The SG is powered off. 

Summary of Contents for SG3412

Page 1: ...Streamcore com Page 1 on 25 2021 Streamcore SAS All rights reserved SG3412 DEPLOYMENT GUIDE ...

Page 2: ...ection 8 3 Maintenance Menu 9 4 Examples 9 5 Configuration Menu 11 4 4 Configure StreamGroomer boot IP parameters with a USB key 14 6 Procedure 14 7 Prepare the boot file 14 8 Download the boot file on the local host 14 9 Load the SG configuration from the USB key 15 12 Case of strong SSH authentication 16 5 Installing the SG3412 on the network 16 5 1 Connecting the SG3412 16 13 Simple configurati...

Page 3: ...Streamcore com Page 3 on 25 2021 Streamcore SAS All rights reserved 6 2 Check connectivity with ping 24 6 3 Troubleshooting 24 7 Technical Specifications 24 ...

Page 4: ...SG3412 Installing the appliance inline on the network consists in a list of simple tasks A preparation phase is required for a successful deployment 2 1 TASK 1 UNPACK THE SG3412 The appliance is delivered in a carton box The serial number of the appliance is available on the bottom of the box 2 2 TASK 2 GATHER INFORMATION AND RESOURCES Before deploying the appliance a preparation task consists in ...

Page 5: ...on off Ethernet interfaces located on the back panel and speed links The tables below describe every LED of the front panel Status of the appliance Status of the appliance Power If the LED is on it indicates that the system is powered on If it is off it indicates that the system is powered off Status If the LED is green it indicates that the system s operational state is normal If it is red it ind...

Page 6: ...ps green The connection speed is 100Mbps off The connection speed is 10Mbps LINK ACT on The port is active blinks There is traffic 3 3 REAR PANEL The rear side is composed of the interfaces for power supply network USB and management console The figure below represents the rear panel of the SG3412 The tables below describe the interfaces of the rear panel Power Power from left to right Reset The r...

Page 7: ...th a LAN bypass LAN2 WAN2 LAN2 and WAN2 are associated with a LAN bypass 4 Configuring Boot Parameters 4 1 4 2 OVERVIEW To configure the StreamGroomer a computer equipped with a serial DB9 connector or USB connectors is recommended If the computer has no serial connector it is possible to use a USB to DB9 serial adapter cable that will be connected to the USB port of the computer on one side and o...

Page 8: ...ne manually by entering the asynchronous port settings as follows Speed 115200 bit s Parity NO Flow control NO 1 stop bit 8 bits of data Press Enter key The following screen appears Figure 1 Initial login as boot user Log on with the user boot and the password boot Once entered in the boot menu two modes are available Maintenance mode This is the default mode Type help to display the list of comma...

Page 9: ...arts the SG in the chosen version OPE A B or Boot show Displays various information about the SG and the admin network See the table hereafter traceroute IP_add Traces path to a network host Specify an IP address as destination help Lists the available commands The following table lists the parameters of the show command Show command details Description show arp Lists the entries of the ARP table ...

Page 10: ... SG3412 maintenance show interface status UP 1000baseT FD flow control address 192 168 8 34 HW address 00 90 0b 4e d4 fe MTU 1500 TX packets 5 errors 0 RX packets 368 errors 0 TX bytes 398 0 00 MB RX bytes 22176 0 02 MB Example 4 Show the configuration of the SG SG3412 maintenance show conf Last save date Wed Aug 17 14 25 21 UTC 2016 version 1 1 name SG3412 admin_address 192 168 8 34 admin_mask 25...

Page 11: ...ion file pending configurations are still available Enter the Configuration menu Type the help command to get the list of available commands to configure the SG3412 as shown here SG3412 maintenance configure Welcome to Streamcore maintenance tool SG3412 configuration help Documented commands type help topic apply boot_pwd exit no secure_com show try undo Undocumented commands EOF admin_port_speed ...

Page 12: ...volume show iprouting Present the routing table of the SG show version Present the type of the SG its serial number the installed and activated version of the SG The commands in the table below set the parameters of the SG Configuration Commands Description admin_address IP_add Define the IP address at which the StreamGroomer is accessible SG IP configuration and security configuration are only av...

Page 13: ...ration and security configuration are only available in boot mode To remove a configuration value use the no command following with the command name The example shows how to use it in combination with the undo command SG3412 configuration sgm_address2 192 168 8 37 SG3412 configuration show changes Pending changes sgm_address2 192 168 8 37 SG3412 configuration undo Done SG3412 configuration show ch...

Page 14: ...enter in the StreamView application and go to the STREAMGROOMER section and select the StreamGroomer 1 Prepare the boot file in StreamView for the selected SG If the site is supported by a Dual or Tandem configuration a boot file has to be generated for each SG 2 Download the boot file on the local desktop and save it on an USB key 3 Plug the USB key on the SG 4 Reboot the SG Figure 4 Configure SG...

Page 15: ...TION FILE In order to download boot parameters into a StreamGroomer from the USB key follow the steps 1 Set the StreamGroomer in Boot mode 2 Insert the USB key into the StreamGroomer with the file sgconfig_ sgname txt 3 Power down and up The SG must reboot 4 Wait for a few minutes until the StreamGroomer has booted entirely 5 Unplug the USB key and check the sgstatus_ sgname txt file Set the SG in...

Page 16: ...public key of the StreamGroomer This file must be imported to the SGM to complete the setup of the secured communication link between the SGM and the StreamGroomer To import the RSA public key into the SGM connect to the SGM With StreamView go to the STREAMGROOMERS section and select the StreamGroomer in the tree menu In the Parameters tab click on the button Import Browse to search the sgstatus_ ...

Page 17: ... and WAN2 ports are ignored by the Streamcore software in this configuration It is not necessary to connect them to the network Refer to StreamView User Guide for further details The StreamGroomers are connected with the interface EXT They should belong to the same subnet to keep the communication as fast as possible between the 2 StreamGroomers Refer to the StreamView documentation for further de...

Page 18: ...om Page 18 on 25 2021 Streamcore SAS All rights reserved 5 1 3 Tandem configuration The figure below explains the wiring to create a tandem configuration LAN2 and WAN2 interfaces are not used in this configuration ...

Page 19: ...cribes where and how to connect the SG3412 to network equipments to comply with the network requirements It also describes the 4 configurations supported by Streamcore Software Suite whatever the SG model 5 2 1 Supported Network architectures This sections lists the possible locations to install the SG in the network 3 BETWEEN THE ROUTER AND THE LAN ...

Page 20: ... StreamGroomer is usually placed in an inline position between the router and the LAN Figure 8 SG between the LAN and a router 4 BETWEEN THE LAN AND THE SWITCH A SG can be transparently inserted in the LAN in front of the switch Figure 9 SG in front of a switch in the LAN ...

Page 21: ...irewall Figure 10 SG between a router and a firewall If there is a switch between the StreamGroomer and the router accessing the WAN the crossover cable should be replaced with a straight through cable If the StreamGroomer is connected between two routers or between a router and a firewall 2 crossover cables should be used 5 2 2 Manage a single WAN access link In this section one SG 3412 is instal...

Page 22: ...s the secondary becomes active and continues operating on the network To implement high availability with the SG3412 two appliances SG3412 must be installed on the network The figure below shows that the appliances are connected with the EXT interface Use crossover cables between the 2 SG Refer to the paragraph 5 1 3 Tandem configuration to know how to connect the SG to each other and also to the ...

Page 23: ...he management link between the SG on the EXT interface uses a layer 3 protocol Although not recommended the StreamGroomers can be connected through a router From release 6 3 the SG communicate with a layer 2 protocol This means that the StreamGroomers must belong to the same LAN 6 Check Connectivity 6 1 CHECK CONNECTIVITY WITH STREAMVIEW The SG must be declared in the SGM and configured with Strea...

Page 24: ...This procedure describes how to force the SG to return to BOOT mode It is useful when the SG is running in operational mode but is not reachable from the SGM and the technician cannot log on the appliance forgotten password If a technician is present on site he can execute the following steps respecting this order to force the SG to return to the BOOT mode 1 Turn off the StreamGroomer using the on...

Page 25: ...nterfaces to LAN WAN 4 x 10 100 1000 Base T 2 pairs with bypass integrated EXT 10 100 1000 Base T Administration interface 10 100 1000 Base T Console interface RJ45 USB port 2 x USB 2 0 Compliances CE FCC Class A RoHS EMC Miscellaneous LITHIUM METAL BATTERY The SG3412 uses a lithium metal battery ...

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