Stratasys uPrint, Service Manual, Page: 280 / 383

uPrint/uPrint SE Service Manual 6-13
2.0 Code Errors
Major Codes
39.
40.
Note: These codes are displayed on the system LCD Display.
Code Error Definition/Recommendation
01 Unknown Error No data on what error occurred. Cycle power.
02 PUC Error Path, utilities and controller development library (Used for software testing). Cycle
power.
03 No Display Process that runs LCD display generated error. Cycle power.
04 Memory Error Single board computer experienced memory error. Cycle power.
05 LCD Display Failed to write to LCD display board from SBC (error will be seen in .cfg file).
1.
Cycle power.
2. Replace LCD Display
06 LCD Keypad Failed to read from LCD keypad to SBC (error will be seen in .cfg file).
1.
Cycle power.
2. Replace LCD Display
07 Manager Channel Socket from manager internal manager process was on, SBC (Software error, will not
be displayed). Cycle power.
08 Manager Discon-
nected
Socket from manager internal manager process was off, SBC (Software error, will not
be displayed)
09 Manager Send Failed to send from manager (SBC) (Software error)
10 Command Failed Sent legal command that was rejected (ex. Move Z command with door open).
Cycle power.
11 Queue Communi-
cation
Socket from queue process was interrupted (broken) (Software error). Cycle power.
12 Joblog Message
Buffer
Failed to write to job log (Software error). Cycle power.
13 Joblog File Failed to create the job log (Software error). Cycle power.
14 Controller Abort Controller failure (See sub errors below)
15 Starting Up Failed Some part of the start up procedure failed. Cycle power.
15.1 Starting Up Failed Verify controller is correctly gendered (gender is the machine type) from the.CFG file.
If not, replace with a neutral gender board and perform firmware upgrade.
16 Find Z Failed Failed to find Z limit switch. Check for obstructions or Z switch issues.
17 Controller Load
Failed
Unable to load global parameters (Temp values, flow control). Cycle power.
18 Temperature Failed
to Regulate
Liquefier or chamber failed to reach temperature within 7 min. See 18 error code
below.
19 Controller Initializa-
tion Failed
Controller failed to reboot or start. See detailed 19 error code section below.
20 Door Latch Com-
mand Failed
See detailed non-error code section of this guide.
21 Ldrool Failed Cycle power
22 Controller Commu-
nications Failed
Not used.
23 Universal Device
Name error
Cycle power