The Gas Consumer Council (GCC) is an independent organisation which protects the
interests of gas users. If you need advice, you will find the telephone number in your local
telephone directory under Gas.
The appliance must be installed by a Corgi registered approved installer or a
person competent to ensure that the installation is in accordance with “The Gas
Safety (Installation & Use) Regulations 1994”, & the “The Gas Safety
(Installation & Use) (Amendment) Regulations 1996”. Failure to comply with
these Regulations is a criminal offence.
If you smell gas:
Do not try to light any appliance. Do not touch any electrical switch.
Call the Gas Emergency Helpline at TRANSCO on:
0800 111999
In the Republic of Ireland, call the Bord Gaìs emergency line on
1850 205050
or contact your local gas supplier.
In case of difficulty within the UK and Northern Ireland, please call
Stoves Customer Care Centre Helpline on
0151 432 7838
When you dial this number you will hear a recorded message and be given a
number of options. This indicates that your call has been accepted and is being
held in a queue. Calls are answered in strict rotation as our Customer Care
Representatives become available.
Opening Hours for Customer Care Centre
Monday to Friday
8am - 8pm
Saturday
8.30am - 6pm
Sunday
10am - 4pm
Enter appliance numbers here for future reference:
Please ensure you have the above details (Model No and Serial No) to
hand when calling Stoves Customer Care. They are essential to
booking your call.
Outside the UK and Northern Ireland, refer to your local supplier.
Model No
Serial No
29
STOVES CUSTOMER CARE
