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Reverse Cycle Inverter  

Split System Air Conditioner

AFTER SALES SUPPORT

1300 886 649

[email protected]

AUS

MODEL: STR-9R32   PRODUCT CODE : 12414   11/2019

INSTRUCTION MANUAL

STR-9R32 Outdoor Unit Picture

Model Number STR-9R32

Summary of Contents for STR-9R32

Page 1: ... Cycle Inverter Split System Air Conditioner AFTER SALES SUPPORT 1300 886 649 info tempo org AUS MODEL STR 9R32 PRODUCT CODE 12414 11 2019 INSTRUCTION MANUAL STR 9R32 Outdoor Unit Picture Model Number STR 9R32 ...

Page 2: ... on choosing to buy a STIRLING product All products brought to you by STIRLING are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive warranty We hope you will enjoy using your purchase for many years to come ...

Page 3: ...R32 PRODUCT CODE 12414 11 2019 Contents 02 Welcome 04 Warranty Details 05 General Safety Instructions 10 Product Overview 13 Getting Started 16 Instructions 26 FAQs and Troubleshooting Guide 28 Other Useful Information 35 Repair and Refurbished Goods or Parts Notice ...

Page 4: ...tion to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage You are also e...

Page 5: ...nger and void the warranty It is your responsibility to ensure the unit is installed by a qualified technician who should check that it is earthed in accordance with national wiring regulations and install a thermomagnetic circuit breaker Note the installer s details on page 33 of this manual for future reference Please refer to the Installation Manual supplied with this appliance for safety instr...

Page 6: ... conditioner as instructed in this manual Alterations Do not alter the characteristics of the appliance in any way Common sense These instructions are not intended to cover every possible condition and situation As with any electrical household appliance common sense and caution are therefore always recommended when installing operating and maintaining the unit Usage restriction This appliance is ...

Page 7: ...he power supply and contact the after sales support line Prolonged use of the appliance in such conditions could cause fire or electrocution Cleaning servicing and repair Disconnect before cleaning Before carrying out any cleaning or mainte nance make sure the unit is disconnected from the mains electricity supply Do not use any other means to clean the appliance than those referred to in this man...

Page 8: ...unit and when carrying out maintenance The room in which this air conditioner is installed must have a minimum area of more than 4m2 This air conditioner is suitable for cooling heating a room of 10 15m2 Do not expose the appliance to high heat sparks and open flames The appliance shall be stored in a room without continuously operating sources such as open flames an operating ignition gas applian...

Page 9: ...This air conditioner contains a flammable refrigerant which must be removed before disposal Contact your municipal authorities for any codes or regulations concerning the disposal of such materials At the end of its working life do not throw this appliance out with your household rubbish Electrical and electronic products contain substances that can have a detrimental effect on the environment and...

Page 10: ... laundry or similar room with high humidity levels The outdoor unit is installed outdoors on the ground or on a wall on suitable brackets 9 8 7 6 1 2 3 4 10 5 NOTE Due to continued product improvement images and illustrations in this manual may vary slightly from the product purchased All images in this manual are for reference purposes only Parts are not necessarily pictured to scale Scope of del...

Page 11: ...cture Product Overview Cont 13 14 15 12 Fig 2 B Outdoor unit parts No Part 11 Outdoor unit rating label 12 Terminal block cover 13 Air outlet grille 14 Gas valve 15 Liquid valve NOTE The diagrams throughout this manual are for illustrative purposes only and may vary slightly from the appearance of the unit purchased B 11 ...

Page 12: ...ies x2 Instruction and installation manuals Quick start guide Warranty certificate Fig 3 C 16 Installation hardware for illustrative purposes only not to scale 17 18 19 20 21 22 23 24 C Installation hardware No Part 16 Power cable 17 Copper nuts x4 18 Drainage pipe 19 Sealing colloid 20 Pipe insulation open tube 21 Binding tape 22 Rubber mats for outdoor unit x4 23 Screws plugs x6 24 Drainage mout...

Page 13: ...g regulations and all instructions in the separate INSTALLATION MANUAL It is in your interest and that of your safety to ensure compliance Do not try to install the air conditioner yourself Doing so will expose you to danger and void the warranty Improper installation adjustment alteration or service can cause injury or damage We decline any responsibility for injury or damage to persons or proper...

Page 14: ...m air A fully insulated home will require less power usage from the air conditioner to reach a comfortable room temperature However ceiling sweep fans will help move warm cool air back down to floor level in rooms with very high ceilings How it works The indoor air sucked in by the fan enters the unit through the grille at the front panel and passes through a filter which collects any dust Fig 4 T...

Page 15: ...n you open the battery compartment at the back of the remote control a switch will be visible above the space for the batteries as illustrated Fig 6 This switch can be set to HEAT or COOL and to C or F For this type of air conditioner reverse cycle the switch will have been set to HEAT at the factory which means that the unit will be able to function in all available modes The switch will also hav...

Page 16: ...display NOTE The shape and position of switches and indicators may vary slightly according to the model but their function is the same No LED Function 1 Temperature display Indicates the set temperature in C 2 Timer Illuminates when the Timer function is activated 3 Sleep Illuminates when the Sleep function is activated Fig 7 ...

Page 17: ...he remote controller 10 TIMER Set to switch on and off automatically 11 ECO In cooling mode the room tempera ture will be allowed to rise 2 C above the set temperature before cooling restarts in heating mode it will be allowed to fall 2 C below the set tem perature before heating restarts 12 LOCK Press the MODE and TIMER buttons at the same time to activate the child lock and lock the remote contr...

Page 18: ... mode indicator TIMER ON indicator TIMER OFF indicator I FEEL indicator DEFLECTOR SWING indicator FLAP SWING indicator 3D AIR flap deflector swing indicator SIGNAL RECEPTION indicator AUTO FAN indicator LOW FAN SPEED indicator MEDIUM FAN SPEED indicator HIGH FAN SPEED indicator MUTE indicator SLEEP indicator ECO indicator SUPER TURBO indicator Not applicable for this model Remote control display I...

Page 19: ...istance of at least 1m from any television or other electrical appliances The remote control may be kept in a wall mounted holder supplied Just attach it to a suitable wall as illustrated Fig 11 and store the remote in easy reach Fig 11 Remote control holder Instructions Cont Fig 10 Signal receptor Replacing the batteries When there is no beep confirmation from the indoor unit or when the LCD does...

Page 20: ...directions for 3D air circulation Airflow swing control Instructions Instructions Cont CAUTION Always adjust the airflow while the unit is switched off Never attempt to change the flap position manually as this could seriously damage the delicate flap activating mechanism DANGER Never insert your hand or objects in the unit s air outlet It contains a fan that turns at high speed In COOLING mode ma...

Page 21: ... the MODE button on the remote control until the heating symbol appears on the display To activate the heating cycle use the or buttons to set the temperature higher than the current ambient room temperature To optimise the air conditioner s heating function set the temperature as described then also adjust the speed by pressing the FAN button and the airflow direction see page 20 IMPORTANT If the...

Page 22: ...nit display Fig 17 Example If it is 11am now and you want the unit to come on at 1pm you must press the button four times for the two hour period To cancel the set function press the TIMER button again To program the stop time the unit should be switched on Press the TIMER button on the remote control then use the or buttons to set the time period after which the unit will switch off With every pr...

Page 23: ...the MODE button until the dry symbol appears in the display SLEEP function When the SLEEP function Fig 20 is select ed the unit will automatically switch to quiet operation and maintain the temperature at a comfortable level during the night To activate the SLEEP function press the SLEEP button on the remote control until the sleep symbol appears in the display The SLEEP icon will be illuminated o...

Page 24: ...lly depending on the current room temperature as listed in the table below Ambient temp Operation mode Auto temp 20 C Heating 23 C 20 C 26 C Drying 18 C 26 C Cooling 23 C To optimise the efficient working of the air conditioner adjust the temperature only 2 C the speed and the airflow direction by pressing the relevant buttons Fig 22 I FEEL function When the I FEEL function Fig 23 is selected the ...

Page 25: ...automatically start working in AUTO mode see page 24 for details NOTE The shape and position of the emergency button may vary according to the model but its function is the same The external static pressure of the air conditioner is 0Pa for all models Turbo function Press the TURBO button to produce maximum cooling or heating performance in the shortest time Eco function Press the ECO button to ac...

Page 26: ...ers page 29 Noise like running water This is the backflow of liquid in the refrigerant circulation call for service Strange crackling noise With varying temperatures the front panel expands and contracts which can make a noise this is not a problem and no cause for concern There is a fine mist coming from the air outlet This occurs when the air in the room becomes very cold for example in COOLING ...

Page 27: ...t sources No refrigerant call for service The display is off There has been a power failure check if other appliances are working FAQs and Troubleshooting Guide Cont Error and other signals on the display In case of certain malfunctions the indoor unit will display the error codes below Note the code and contact our after sales support centre for advice Code Error Fault of the indoor temperature s...

Page 28: ... a case wait for three minutes for the system to restart End of season maintenance Disconnect the automatic switch or the plug Clean and replace the filters On a sunny day let the appliance work in ventilation for some hours so that the inside of the unit can dry completely Service required Switch off the appliance immediately cut off the power supply and call our after sales support line for serv...

Page 29: ...ry in a cool and dry place Once the filter is completely dry insert it back into the unit with one hand while keeping the front panel raised with the one hand Close the front panel NOTE Any electrostatic and deodorant filters if installed cannot be washed and must be replaced every six months Cleaning the heat exchanger Open the front panel of the unit lift it up as far as possible and then unhook...

Page 30: ...part call the centre on 1300 886 649 or email us at info tempo org Indoor unit Outdoor unit Air filter 2 way valve Base 3 way valve Cross fan 4 way valve and valve assembly Display PCB Capillary assembly Evaporator Compressor Front panel Discharge temperature sensor Installation plate Motor Main PCB Outdoor unit PCB assembly Motor Outdoor unit temperature sensor Remote controller Pipe temperature ...

Page 31: ... Input Cooling 500W Heating 510W Rated Power Input AS NZS 60335 Cooling 1100W Heating 1300W Room size suitability 10 15m2 Rated Voltage and Frequency 220 240V 50Hz Ingress Protection Outdoor Unit IPX4 Max Pressure Discharge 3 7MPa Suction 1 2MPa Noise SPL Indoor Unit 45dB A Outdoor Unit 54dB A Refrigerant Type Type R32 Quantity 800g Indoor Airflow Volume Cooling 550m3 h Heating 550m3 h Net Weight ...

Page 32: ...er goods and dispose of it appropriately for recycling and recovery of the refrigerant This air conditioner contains a flammable refrigerant which must be removed before disposal Contact your municipal authorities for any codes or regulations concerning the disposal of such materials Compliance This product has been fully tested and meets all requirements as set out by standards AS NZS 60335 1 and...

Page 33: ...ectrician to fill in the details below or in the INSTALLATION manual so you have them on record should you need to contact the installer in the future Proof of professional installation is also required for warranty claims Please fill in the details below Name of licensed installer Licence number Date of installation Signature Date Other Useful Information Cont ...

Page 34: ...34 AFTER SALES SUPPORT 1300 886 649 info tempo org AUS MODEL STR 9R32 PRODUCT CODE 12414 11 2019 This page has been left blank intentionally ...

Page 35: ...ed data may be lost We recommend you save this data elsewhere prior to sending the product for repair You should also be aware that rather than repairing goods we may replace them with refurbished goods of the same type or use refurbished parts in the repair process Please be assured though refurbished parts or replacements are only used where they meet ALDI s stringent quality specifications If a...

Page 36: ...s not work If you encounter problems with this product or if it fails to perform to your expectations make sure to contact our After Sales Support Centre on 1300 886 649 For an electronic copy of this manual go to www stirlingappliances com au and download a copy or contact our after sales support centre Instruction Manual Revision Index Version No Issue Date Description V1 0 20 June 2019 Original...

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