9. WARRANTY
PREFACE
Thank you for choosing this product. Upon designing and manufacturing our products, we place
all of our efforts into ensuring an excellent quality that meets the needs of the users.
IMPORTANT! PLEASE READ THIS MANUAL BEFORE USING THIS PRODUCT, FOLLOW THE
BASIC SAFETY WARNINGS WITHIN, AND KEEP IT CAREFULLY.
As soon as you open the packaging, we recommend that you check to ensure that all elements
required for assembly of the product have been included, in order to do this, please refer to page
4 of this manual.
If the product is damaged or has some defects, please do not use it, and bring it back to the
nearest store.
This product is intended for outdoor use only, and must not be used inside a building under any
circumstances.
This product can be placed inside a building only after having rested for two hours after the last
use.
We thank you for your business and hope that you will be totally satisfied upon using our product.
We will be happy to receive all of your remarks on our online store web site.
Warranty
STERWINS products are designed based on the most rigorous quality standards for products
intended for the general public.
The products are covered with a warranty of 3 years starting from the date of purchase. This
warranty covers all manufacturing or material defects.
g
If purchasing a Sterwins lawn mower with a deck made of galvanised steel, the deck is
covered with a 10-year warranty against corrosion.
In the event of a breakdown, please refer first to the troubleshooting page (problems and
solutions) in the brochure; if the problem persists, please check with the nearest store.
Your store shall spare no effort in resolving the issue.
Repairs and change of parts do not extend the duration of the initial warranty.
Breakdowns resulting from normal wear and tear or from improper use of the product are
not covered by the warranty. This includes, among others, the switches, the safety circuit
breaker and the motors, in case of wear.
Please note that there are specific warranty terms for certain countries.
In case of doubt, please check with your point of sale.
For claims relating to the the warranty to be taken into account, the following is required:
g
Providing proof of purchase
g
That no repairs and/or change of parts have been performed by a third party.
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