Sterling S400 Instructions For Use Manual Download Page 1

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Instructions for Use

S-Series
S400 - S425 - S700

MOBILITY SCOOTER

22217032: EN

Summary of Contents for S400

Page 1: ...Instructions for Use S Series S400 S425 S700 MOBILITY SCOOTER 22217032 EN ...

Page 2: ...SEEK A CLINICAL EYESIGHT ASSESSMENT BEFORE USING THIS PRODUCT www SunriseMedical com Your scooter may sometimes display badges showing a different name to that referred to in this owner s manual This is due to an agreement between the retailer and Sunrise Medical allowing the retailer to rename the scooter to suit their product branding This does not affect your guarantee in any way For the purpos...

Page 3: ...uestions regarding the use maintenance or safety of your scooter In case there is no authorised dealer in your area or you have any questions contact Sunrise Medical either in writing or by telephone contact addresses can also be found on the back page Sunrise Medical Thorns Road Brierley Hill West Midlands DY5 2LD England Phone 0845 605 66 88 Fax 0845 605 66 89 www SunriseMedical co uk Label Expl...

Page 4: ...e scooter is 5 years Please DO NOT use or fit any 3rd party components to the scooter unless they are officially approved by Sunrise Medical Area of application The electrical power simple steering and automatic braking make the Scooter suitable for people who have limited mobility due to for example Joint pain and or stiffness due for example to Arthritis or Rheumatism Difficulty breathing due to...

Page 5: ...ment initiative Sunrise Medical reserves the right to change specifications and design without notice Further not all features and options offered are compatible with all configurations of the scooter All dimensions are approximate and may be subject to change 1 Control Panel 2 Wig Wag Throttle 3 Adjustable Seating 4 Flip up Armrests 5 Free wheel Lever 6 Battery Cover 7 Alloy Wheels 8 Foot board 9...

Page 6: ...ny doubt as to the suitability of the power scooter contact your local Sunrise Medical approved supplier for clarification prior to commencing use NOTE Using your scooter on walk ways and roads may be subject to the applicable legal requirements of National Road Laws and or Road Traffic Laws It is very important to read the relevant section of the owner s manual when making any minor adjustments C...

Page 7: ...ice agent If you are unsure who your local servicing agent is Please contact Sunrise Medical using the contact details on the previous page 4 Any repaired or replaced part will benefit from these arrangements for the balance of the warranty period applicable to the scooter 5 Parts replaced after the original warranty has expired are covered for a further twelve months 6 Items of a consumable natur...

Page 8: ...o not let children or others use your scooter Do not lift or hoist the scooter by any detachable parts such as seat arm rests etc Department at the address shown on page 6 Do not attempt inclines when any of the following accessories are fitted rear storage bag rear mounted wheelchair walker holder or oxygen bottle holder as they may cause the scooter to become unstable Do not attempt to ascend or...

Page 9: ...7 TRANSPORTATION IN VEHICLES This scooter is not suitable to use as a seat in a vehicle Not crash tested DANGER A scooter secured in a vehicle will not provide the equivalent level of safety and security of a vehicle seating system It is always recommended that the user transfers to the vehicle seating NOTE For transportation by road rail sea or air please refer to Section 12 Shipping and Storage ...

Page 10: ...seat upholstery material and armrests may heat up when standing in the sun Be aware that in extremely cold weather exposed metal parts can present a freeze burn hazard particularly if the hands are wet 4 13 ROAD CAUTION Please show the utmost consideration for pedestrians and other road users DANGER Remember that the last thing a car or lorry driver expects to see is a scooter driving off the kerb...

Page 11: ...of the scooter and lift the nearest arm rest Fig 4 3 3 Push the seat rotate lever forwards and rotate the seat until it faces you Fig 4 4 4 5 4 Make sure that the seat is locked securely into position 5 Position yourself comfortably in the seat Fig 4 6 6 Push the seat rotate lever forwards and rotate the seat until facing forward Fig 4 7 7 Make sure that the seat is locked securely into position a...

Page 12: ...ll keep the scooter moving if it is safe and clear to do so Manoeuvre by using gentle tiller and throttle movements The seat should be set to it s lowest height in it s furthest forward position and the back should be upright WARNING If you have stopped on a hill you should start off again slowly Avoid sudden acceleration or hard braking Avoid hard turns Be aware that stopping distances may increa...

Page 13: ...n the lap belt with warm soapy water and allow to dry The lap belt should easily allow a hands width of space between the body and the belt Fig 4 12 Sunrise Medical also recommend that the fit of the belt is checked on a daily basis to reduce the risk of the end user inadvertently re adjusting the belt to an excessive length If in doubt about the use and operation of the seat belt then ask your he...

Page 14: ...ut losing traction When travelling along always ensure the backrest is upright and the seat faces forwards Lift the scooter only by non detachable parts of the main frame Never short circuit electrical connections as you could cause an explosion Do not use the scooter if any of the tyres are damaged or under over inflated When using mobile phones you should switch the scooter off Do not smoke whil...

Page 15: ...tment Fig 5 3 The seat post is height adjustable providing 3 height positions Carefully unscrew the bolt and nut and insert into desirable position and tighten nut to a torque value of 25 Nm Sliding Mechanism Fig 5 4 This allows forward and backward movement of the seat Pull up lever found on the right of the seat and use legs and body to move to the required position and release lever Seat Remova...

Page 16: ...ing bar after refitting or replacing the batteries Battery Removal 1 Remove the seat Fig 5 5 5 8 previous page 2 Remove the Battery cover by unscrewing the three hand wheels and lifting it off Note please disconnect the plugs for rear lights Fig 5 9 5 10 3 Pull the two halves of the plastic battery connector plugs apart Fig 5 11 4 If replacing the batteries or battery looms pull back the terminal ...

Page 17: ...r to the controls before attempting to remove the crutch This will avoid accidentally operating the scooter 5 5 LIGHTS AND INDICATORS Front Fig 5 16 Rear Fig 5 17 Ensure that the lights and indicators are functioning correctly and lenses are clean before going outdoors at night or in poor visibility NOTE The light clusters fitted to the scooter comprise of LED lights They are very efficient and re...

Page 18: ...ht of the scooter Do not attempt inclines with this accessory fitted as it may cause the scooter to become unstable 5 9 REAR MOUNT WHEELCHAIR WALKER HOLDER The rear mount is used for carrying a wheelchair or walker items and is mounted to the rear accessory mount on the back of the seat Please follow fitting instructions provided with rear mount Fig 5 21 WARNING Maximum Carrying Load 15 kg The wei...

Page 19: ... become unstable 5 12 REAR VIEW MIRRORS Your scooter is fitted with rear view mirrors as standard To adjust the mirrors while seated simply hold the mirror head and gently move it into the position that allows you to see clearly behind you Adjust both mirrors to enable complete rear vision for both sides of the scooter Fig 5 23 CAUTION The mirror has an articulated joint in its stem take care not ...

Page 20: ...r the front of the seat Pull the lever upwards and use legs and body to move to the required position and release lever Fig 6 2 5 14 SCOOTER STORAGE COVER The scooter storage cover will protect your scooter when stored in outside conditions Fig 5 25 WARNING Never attempt to drive or move the scooter with the storage cover fitted 5 15 OFFBOARD CHARGING KIT The offboard charging kit allows the charg...

Page 21: ... for achieving a comfortable driving position 1 Pull and hold the lever upwards 2 Hold the handlebar and push or pull the tiller to the required position 3 Let the lever go The tiller contains a gas strut to aid in the adjustment of the tiller position Fig 6 4 Fig 6 4 6 7 SLOPES Please also refer to section 4 20 The following instructions explain how to manoeuvre correctly on steep ramps and slope...

Page 22: ... tyres with a service station air pump It is recommended that you use a manual pump or a pump fitted with a pressure regulator manometer DANGER If the scooter gathers speed release the control lever to slow down or stop completely Start off again slowly and do not allow speed to increase Make sure the scooter is in drive mode as this ensures that the automatic braking system is active Climbing or ...

Page 23: ...our scooter near open water Canal tow paths beaches quay sides and river banks can be hazardous DANGER Do not travel along a sloping surface leading to an open waters edge Keep a distance of at least one scooter length from an open waters edge whenever possible Beware of hidden obstacles such as tree roots drain covers and mooring rings as these may cause loss of control if you hit them unexpected...

Page 24: ...NTROL CONSOLE Fig 7 1 7 1 6 LIGHTS 7 1 5 INDICATORS 7 1 4 HAZARD LIGHTS 7 1 3 HORN 7 1 8 BATTERY LEVEL GAUGE 7 1 7 SPEED CONTROL 7 1 5 INDICATORS 7 1 9 50 SPEED PROFILE Fig 7 2 7 1 1 KEY SWITCH 7 2 CHARGER SOCKET TILLER ADJUSTER Fig 7 3 7 1 2 CONTROL LEVER WIG WAG ...

Page 25: ...unrise dealer WARNING It is important that you stop the scooter before you change direction from forward to reverse Always turn the scooter control system off via the key switch before you transfer in or out of the scooter 7 1 3 HORN The horn will sound while this button is depressed 7 1 4 HAZARD LIGHTS With the scooter ON the front and rear LED indicators will flash simultaneously when this butto...

Page 26: ...e of the scooter Fig 7 4 7 1 8 Battery Level This indicates the average amount of charge you have in the batteries Green indicates fully charged batteries with reducing charge to the red indicator Red indicates warning and less than half charged batteries 7 1 9 Please be aware that the meter reading will fluctuate when accelerating from start or traveling uphill this is normal The reading is more ...

Page 27: ...g a scooter it is a good idea to practice in a clear safe space on a sound level surface Put the key in its slot but do not turn the scooter on Board the scooter by following the instructions in section 4 16 7 5 BASIC DRIVING TECHNIQUES Make sure you are properly seated and can comfortably reach all the controls on the scooter 1 Set the speed control to its lowest speed 2 Turn the key clockwise 90...

Page 28: ...ooter to a come to an immediate stop Though very effective emergency braking is extremely abrupt and must never be used in normal use 7 9 SWITCHING OFF The Scooter must always be switched off at the On Off key switch Fig 7 5 8 0 Troubleshooting Display 8 1 BATTERY DISPLAY GUIDE Fig 7 6 Always consult your Sunrise Medical authorised dealer when a diagnostic fault has appeared on your scooter displa...

Page 29: ... module Check the position of the free wheel lever 9 Possible Controller Trip Check all plugs and sockets 10 Beep Free wheel Activated The free wheel lever is activated and the motor brake disengagement mechanism is operated Check the position of the free wheel lever and select DRIVE Switch off and back on again to clear the fault What to do next Switch the scooter off Check that none of the plugs...

Page 30: ...rom the scooter wiring and control systems in the event of an electrical short circuit If you suspect that the fuses have blown contact your Sunrise Medical authorised dealer as soon as possible who will carry out a full diagnostic to determine the cause of the original fault WARNING Do not attempt to change the fuses yourself Do not attempt to by pass the fuse as this would be very dangerous If y...

Page 31: ...e plugged in will eventually deplete your battery charge If you leave your vehicle for an extended period more than 1 week charge the batteries fully and then disconnect the main battery lead When the scooter is to be used again charge the batteries for a further 24 hours before use Failure to allow for recharge will damage the batteries and can lead to shortened distances and premature failure Do...

Page 32: ...plete Fig 9 3 CAUTION Do not leave the charger connected to the battery with the mains disconnected or switched off This could result in damage to your battery being caused by deep discharge over a period of time Always switch off at the mains before disconnecting the charger from the scooter WARNING If the RED LED flashes switch the charger off at the mains supply and contact your Sunrise Medical...

Page 33: ...ncorrect tyre pressures in one or more tyres Lots of start stop journeys Use of additional powered options e g lights and indicators NOTE The battery size used on each scooter should provide sufficient range for the majority of user requirements Enhanced driving techniques such as avoiding kerbs and using paths instead of open ground may assist in improving the available range Correctly charging t...

Page 34: ...space where you can sit on your scooter during the journey Please note that the overall length of your scooter may be greater than the available length of the wheelchair space in the railway carriage When planning your journey you should check with the train operator that there will be suitable boarding access available to allow you to access the railway carriage and the intended wheelchair space ...

Page 35: ...e discharge and extend battery lifetime When returning the scooter to use please reconnect the batteries battery boxes and charge the scooter for at least 24 hours before using again 12 7 WEIGHT OF DETACHABLE PARTS PART WEIGHT kg SEAT 35 FRONT BASKET 0 9 BATTERY BOX LID 1 1 ARMREST 1 0 HEAD REST 0 7 12 4 REMOVAL OF PARTS BEFORE TRAVELLING Information on the removal of some parts before travelling ...

Page 36: ...bols below mean that in accordance with local laws and regulations your product should be disposed of separately from household waste When this product reaches the end of its life take it to the local collection point designated by local authorities The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a...

Page 37: ...ARD CONFIGURATION SEAT SURFACE HEIGHT 447mm 497mm TO SCOOTER FLOOR 3 POSITIONS BACK REST ANGLE 70 60 FROM VERTICAL BACK REST HEIGHT 525mm STANDARD CONFIGURATION FORE AFT SEAT ADJUSTMENT 100mm FROM REAR MOST POSITION SEAT WEIGHT WITH SLIDE 35kg STANDARD CONFIGURATION TOP OF ARM REST TO SEAT 230mm ARM REST SET AT 90 MIN TURNING RADIUS 3 03m STANDARD CONFIGURATION MIN TURN BETWEEN WALLS 1 98m STANDAR...

Page 38: ...RD CONFIGURATION SEAT SURFACE HEIGHT 447mm 497mm TO SCOOTER FLOOR 3 POSITIONS BACK REST ANGLE 70 60 FROM VERTICAL BACK REST HEIGHT 525mm STANDARD CONFIGURATION FORE AFT SEAT ADJUSTMENT 100mm FROM REAR MOST POSITION SEAT WEIGHT WITH SLIDE 35kg STANDARD CONFIGURATION TOP OF ARM REST TO SEAT 230mm ARM REST SET AT 90 MIN TURNING RADIUS 3 03m STANDARD CONFIGURATION MIN TURN BETWEEN WALLS 1 98m STANDARD...

Page 39: ...EAT SURFACE HEIGHT 450mm 500mm TO SCOOTER FLOOR 3 POSITIONS BACK REST ANGLE 70 60 FROM VERTICAL BACK REST HEIGHT 525mm STANDARD CONFIGURATION FORE AFT SEAT ADJUSTMENT 30mm FROM REAR MOST POSITION SEAT WEIGHT WITH SLIDE 35kg STANDARD CONFIGURATION TOP OF ARM REST TO SEAT 230mm ARM REST SET AT 90 MIN TURNING RADIUS 2950mm STANDARD CONFIGURATION MIN TURN BETWEEN WALLS 2250mm STANDARD CONFIGURATION NO...

Page 40: ...cy can be exceeded if the product is carefully used and properly maintained The life expectancy can also be considerably reduced by extreme or incorrect usage The fact that we estimate a life expectancy for this product does not constitute an additional warranty Servicing Agents Only Any parts required should be obtained directly from Sunrise Medical Do not use unauthorised parts or carry out unau...

Page 41: ... not attempt any task you are not sure of 18 1 RE USE The scooter is suitable for re use by a second owner Accessories can be quickly and easily removed fitted and seating adjustments can be made to suit a second owner Please give this Owner s Manual to the second user NOTE The warranty is not transferable Maintenance and Inspection Schedule Daily Weekly Quarterly Six month Annually Check battery ...

Page 42: ...Keep hands and feet clear of the scooter when it is on the jack Do not stand the jack on uneven surfaces Always use a support block or stand in conjunction with the jack The scooter must be in drive mode with the power switched OFF and the keys removed before jacking any wheel off the ground Do not raise more than one wheel of the ground at any one time NOTE Reverse the following procedures to ref...

Page 43: ...from the tapered shaft Fig 18 16 12 The rear right hand wheel assembly is shown in Fig 18 17 18 3 CHANGING THE INNER TUBE ALL Ensure any remaining air is expelled by pressing the valve with a small screwdriver and squeezing the tyre Use a 6 0mm Allen key driver to undo the rim studs Lift the outer rim off Lift the tyre of the inner rim Gently get hold of the inner tube just behind the valve Carefu...

Page 44: ...18 18 Fig 18 19 19 0 Nameplate The nameplate is located on the seat post of the scooter as well as on a label in the owner s manual The nameplate indicates the exact model designation and other technical specifications Please provide the following pieces of information whenever you have to order replacement parts or to file a claim MAX PAYLOAD 330kg FRONT AXLE LOAD 90kg REAR AXLE LOAD 240kg S400 2...

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Page 48: ...Via Riva 20 Montale 29122 Piacenza Italia Tel 39 0523 573111 Fax 39 0523 570060 www SunriseMedical it Sunrise Medical AG Lückhalde 14 3074 Muri Bern Schweiz Suisse Svizzera Fon 41 0 31 958 3838 Fax 41 0 31 958 3848 www SunriseMedical ch Sunrise Medical AS Dynamitveien 14B 1400 SKI Norway Telef 47 66963800 Faks 47 66963880 www SunriseMedical no Sunrise Medical AB Box 9232 400 95 Göteborg Sweden Tel...

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Sterling S400, Instructions For Use Manual

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