Steinberg UR-RT2, Operation Manual

Page: 34 / 51

Troubleshooting
UR-RT4 / UR-RT2 Operation Manual 34
Troubleshooting
Power does not turn on.
(The USB indicator is off or
flashing continuously, even
though the UR-RT is
connected to a computer or
iOS device.)
Has the TOOLS for UR-RT been installed properly?
Refer to the Startup Guide instructions to complete the TOOLS for UR-RT
installation.
Is the AC adaptor connected correctly?
The UR-RT is not a bus-powered type device. Refer to the Startup Guide
instructions to turn on the [
] switch.
Confirm whether or not a proper USB cable is used.
If the USB cable is broken or damaged, replace the USB cable with a new one.
Make sure to use a USB cable no longer than 3 meters.
No Sound Has TOOLS for UR-RT been installed properly?
Refer to the Startup Guide instructions to complete the TOOLS for UR-RT
installation.
Confirm whether or not a proper USB cable is used.
If the USB cable is broken or damaged, replace the USB cable with a new one.
Make sure to use a USB cable no longer than 3 meters.
Are the volume controls of the device set to appropriate levels?
Confirm the levels of the [OUTPUT] knob and [PHONES] knob.
Are the microphones and monitor speakers connected to the device
properly?
Refer to the section “Connection Examples” ( pages 26 , 27 , 30 , 31 ) to confirm the
connection.
Are the audio driver settings on DAW software set properly?
Refer to the section “Configuring the Audio Driver Settings on DAW Software”
(
page 28 ) to set it.
Is the [ASIO Driver] setting on the Cubase series program set
properly?
From the Cubase series menu, open the [Studio]

[Studio Setup]

[VST Audio
System], then confirm that the [Yamaha Steinberg USB ASIO] (Windows) or
[Steinberg UR-RT] (Mac) is selected on the [ASIO Driver].
Windows Mac