Problem resolution
BA_Activa Lift 2 Elektro ©_D_10_2010
28
www.steelcase-village.de
7 Problem resolution
7.1 Safety
The following always applies for resolving problems:
DANGER
Contact with electrical voltage may cause serious injury and death by electrocution!
Only remove or establish plug connections when the desk is de-energised
Do not attempt to open the housing of the following components:
•
Controller
•
Electric motor
•
Columns
•
Operator panel
CAUTION
Risk of damaging the electrical equipment!
Do not pull on the power cord to unplug the plug from the power outlet.
7.2 Error messages on the display
If errors occur when operating the Activa Lift 2 desk, please check whether the product is being
operated as specified in the user manual. In most cases, this manual will help you to locate and cor-
rect the errors.
Some errors that may occur are indicated on the operator panel display.
The following table should help you to find the cause and to resolve the error.
You can find helpful information for other errors that are not indicated on the display in the next sec-
tion (See 7.3 Other errors and faults on page 31).
The error list below applies from firmware version 1.6.9 and higher.
For older firmware versions request a special error list from us.
.
Display
Error description / cause
Measure
The controller monitors the
switch-on time (time-controlled)
and its maximum temperature.
A value has been exceeded.
Wait until "hot" is no longer displayed.
Thereafter the desk will again work properly.
Display shows an E and an
error number