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15
Troubleshooting
- Unit is not plugged in. Plug Power Cord into electrical outlet. Make sure Power Button is in the On
position and Power Indicator Light is illuminated.
- Household circuit breaker / ground fault interrupter has tripped or blown a fuse. Reset circuit breaker /
ground fault interrupter, or replace fuse. For assistance, contact a licensed electrician.
- Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for as-
sistance.
- Water Tank is empty. Fill Water Tank with distilled water.
- Mineral deposits have built up in mop. The unit needs to be cleaned. Refer to REMOVING MINERAL
BUILD-UP for cleaning instructions.
- Microfiber Pad is dirty - wash current Microfiber Pad and attach a new or freshly laundered pad to
Mop Head. Re-steam the areas where streaking or dirt remains.
Mop is not
operating
Mop does not
emit steam
during use or
steam output
is weak
After mopping,
streaks or dirt
remain on floor
Problem
Possible Cause and Solution
