1. Tap the
CREDIT
icon on your terminal home screen
2. Tap the
SALE
icon
3. Input the
SALE AMOUNT
and press
OK
4. Tap (contactless only) or insert chip card
5. If prompted, confirm the sale amount by tapping
OK
or
NO
(Conditional on the terminal’s configuration)
6. The transaction is processed - Sales receipts will
print with details of the transaction
CHIP CREDIT SALE
1. Tap the
DEBIT
icon on your terminal home screen
2. Tap the
SALE
icon
3. Input the
SALE AMOUNT
and press
OK
4. Tap (contactless only) or insert chip card
5. If prompted, confirm the sale amount by tapping
OK
or
NO
(Conditional on the terminal’s configuration
6. Customer enters PIN on encrypted terminal PIN
Pad or encrypted external PIN Pad and presses
OK
7. The transaction is processed - Sales receipts will
print with details of the transaction.
DEBIT SALE
1. Tap the
CREDIT
icon on your terminal home screen
2. Tap the
SALE
icon
3. Input the
SALE AMOUNT
and press
OK
4. Manually input
CARD #
5. Follow the CNP prompts (input exp. date, ZIP code
etc) Conditional on the terminal’s configuration
6. The transaction is processed - Sales receipts will
print with details of the transaction
MANUALLY ENTERED SALE
VOID CREDIT TRANSACTION
(Card Present)
1. Tap the
CREDIT
icon on your terminal home screen
2. Tap the
VOID
icon
3. Input the
VOID AMOUNT
and press
OK
4. If prompted, confirm the void amount by tapping
OK
or
NO
(Conditional on the terminal’s configuration)
5. If prompted, input
MANAGER PASSWORD
(default password is 1234)
6. Tap (contactless only) or insert chip card
7. Enter the void transaction # and press
OK
8. The transaction is processed - Void receipts will
print with details of the transaction
VOID BY TRANSACTION #
(Card NOT Present)
1. From the idle prompt, tap the
star
icon to access
the
FAVORITES
menu
2. Tap
VOID TRANSACTION
3. If prompted, input Manager Password (1234 default)
4. Tap BY
TRANSACTION #
5. Input
TRANSACTION #
to be voided and press
OK
6. Confirm the void transaction by tapping
SELECT
7. If prompted, confirm the void amount by
tapping
OK
or
CANCEL
(Conditional on the
terminal’s configuration)
8. If prompted, input Manager Password (1234 default)
9. The void is processed - Void receipts will print with
details of the transaction
CREDIT CARD RETURN
1. Tap the
CREDIT
icon on your terminal home screen
2. Tap the
RETURN
icon
3. Input the
RETURN AMOUNT
and press
OK
4. If prompted, confirm the return amount by
tapping
OK
or
NO
(Conditional on the
terminal’s configuration)
5. If prompted, input
MANAGER PASSWORD
(default password is 1234)
6. Tap (contactless only) or insert chip card
7. The transaction is processed - Return receipts will
print with details of the transaction
Dejavoo QD - Retail
Quick Reference Guide
