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Gas pIpInG

Make sure gas supplied is same type listed on model rating plate. The 

inlet gas pressure must not exceed 14 inch water column (3.5 kPa) 

for natural and propane gas (L.P.). The minimum inlet gas pressure 

shown on rating plate is that which will permit firing at rated input.

sedIMent traps

A sediment trap shall be installed as close to the gas inlet of the 

water heater as practical at the time of water heater installation. 

The sediment trap shall be either a tee fitting with a capped nipple 

in  the  bottom  outlet  or  other  device  recognized  as  an  effective 

sediment trap.
Contaminants  in  the  gas  lines  may  cause  improper  operation  of 

the gas control valve that may result in fire or explosion. Before 

attaching  the  gas  line  be  sure  that  all  gas  pipe  is  clean  on  the 

inside. To trap any dirt or foreign material in the gas supply line, 

a sediment trap must be incorporated in the piping. The sediment 

trap must be readily accessible. Install in accordance with the “Gas 

Piping”  section.  Refer  to  the  current  edition  of  the  National  Fuel 

Gas Code (ANSI Z223.1/NFPA 54) or the Natural Gas and Propane 

Installation Code (CAN/CSA B149.1)

Use pipe joint compound or teflon tape marked as being resistant 

to the action of petroleum [Propane (L.P.)] gases. 
The water heater and its gas connection must be leak tested before 

placing the water heater in operation.
The  water  heater  and  its  individual  Shut-off  valve  shall  be 

disconnected from the gas supply piping system during any pressure 

testing of that system at test pressures in excess of 1/2 pound per 

square inch (3.5 kPa). It shall be isolated from the gas supply piping 

system  by  closing  its  individual  manual  Shut-off  valve  during  any 

pressure testing of the gas supply piping system at test pressures 

equal to or less than 1/2 pound per square inch (3.5 kPa).

Gas supplY sYsteMs

Low  pressure  building  gas  supply  systems  are  defined  as  those 

systems  that  cannot  under  any  circumstances  exceed  14” 

W.C.  (1/2  PSI  Gauge).  These  systems  do  not  require  pressure 

regulation.  Measurements  should  be  taken  to  insure  that  gas 

pressures are stable and fall within the requirements stated on the 

water heater rating plate. Readings should be taken with all gas 

burning  equipment  off  (static  pressure)  and  with  all  gas  burning 

equipment  running  at  maximum  rate  (dynamic  pressure).      The 

gas supply pressure must be stable within 1.5” W.C. from static to 

dynamic  pressure  to  provide  good  performance.  Pressure  drops 

that exceed 1.5” W.C. may cause rough starting, noisy combustion 

or nuisance outages. Increases or spikes in static pressure during 

off cycles may cause failure to ignite or in severe cases damage to 

appliance gas valves. If your low pressure system does NOT meet 

these requirements, the installer is responsible for the corrections.
High Pressure building supply systems use pressures that exceed 

14” W.C. (1/2 PSI Gauge). These systems must use field supplied 

regulators to lower the gas pressure to less than 14” W.C. (1/2 PSI 

Gauge). Appliances require gas regulators that are properly sized 

for  the  water  heater  input  and  deliver  the  rating  plate  specified 

pressures.  Gas  supply  systems  where  pressure  exceeds  5  PSI 

often  require  multiple  regulators  to  achieve  desired  pressures. 

Systems in excess of 5 PSI building pressure should be designed 

by gas delivery professionals for best performance. Water heaters 

connected to gas supply systems that exceed 14” W.C. (1/2 PSI 

Gauge) at any time must be equipped with a gas supply regulator.  

Gas pressure requIreMents

All  models  require  a  minimum  gas  supply  pressure  of  3.5” 

W.C.(0.87  kPa)  for  natural  gas  and  8.0  W.C.  (1.99  kPa)  for 

propane.  The  minimum  supply  pressure  is  measured  while  gas 

is not flowing (static pressure) AND while gas is flowing (dynamic 

pressure). The supply pressure (static and dynamic) should never 

fall below 3.5” W.C.(0.87 kPa) for natural gas or 8.0” W.C. (1.99 

kPa) for propane. The supply pressure should be measured with 

all gas fired appliances connected to the common main firing at full 

capacity. If the supply pressure drops more than 1.5” W.C. (0.37 

kPa)  as  gas  begins  to  flow  to  the  water  heater  then  the  supply 

gas system including the gas line and/or the gas regulator may be 

restricted  or  undersized.  See  Supply  Gas  Regulator  section  and 

Gas Piping section of this manual. The gas valve on all models has 

a maximum gas supply pressure limit of 14” W.C.(3.48 kPa) The 

maximum  supply  pressure  is  measured  while  gas  is  not  flowing 

(static pressure) AND while gas is flowing (dynamic pressure).

supplY Gas reGulator

The maximum allowable gas supply pressure for this water heater 

is 14 inches W.C. (3.5 kPa). Install a positive lock-up gas pressure 

regulator in the gas supply line if inlet gas pressure can exceed 14 

inches W.C. (3.5 kPa) at any time. Regulators must be sized/used 

according to manufacturer’s specifications.
If a positive lock-up regulator is required follow these instructions:
1. Positive  lock-up  gas  pressure  regulators  must  be  rated  at  or 

above the input Btu/hr rating of the water heater they supply.

2. Positive  lock-up  gas  pressure  regulator(s)  should  be  installed 

no closer than 3 feet (1 meter) and no farther than 8 feet (2.4 

meters) from the water heater’s inlet gas connection.

3. After installing the positive lock-up gas pressure regulator(s) an 

initial nominal supply pressure setting of 7.0” W.C. while the water 

heater is operating is recommended and will generally provide 

good water heater operation. Some additional adjustment may 

be required later to maintain a steady gas supply pressure. 

4. When installing multiple water heaters in the same gas supply 

system  it  is  recommended  that  individual  positive  lock-up  gas 

pressure regulators be installed at each unit.

All gas piping must comply with local codes and ordinances or with 

the current editions National Fuel Gas Code (ANSI Z223.1/ NFPA-

Summary of Contents for she100

Page 1: ...TECHNICAL AND WARRANTY QUESTIONS SHOULD BE DIRECTED TO THE LOCAL DEALER FROM WHOM THE WATER HEATER WAS PURCHASED IF YOU ARE UNSUCCESSFUL CALL THE TECHNICAL SUPPORT PHONE NUMBER SHOWN ON THE WATER HEAT...

Page 2: ...Filling the Water Heater 20 Venting 20 Installation Requirements Commonwealth of Massachusetts 22 Commonwealth of Massachusetts 22 Installation of Carbon Monoxide Detectors 22 Approved Carbon Monoxide...

Page 3: ...birth defects or other reproductive harm and requires businesses to warn of potential exposure to such substances This product contains a chemical known to the State of California to cause cancer birt...

Page 4: ...ny electrical appliance connected to the hot water system If hydrogen is present there will probably be an unusual sound such as air escaping through the pipe as the water begins to flow There should...

Page 5: ...5 General safety information...

Page 6: ...h NFPA 54 Use joint compound or Teflon tape compatible with propane gas Fire and Explosion Hazard Turn off gas lines during installation Contact a qualified installer or service agency for installatio...

Page 7: ...stallation diagrams are also found in this manual These diagrams will serve to provide the installer with a reference It is essential that all venting water piping gas piping and wiring be installed a...

Page 8: ...rface Igniter I Junction Box J Gas Valve Assembly K Display Board L Top Plastic Enclosure Z T P Relief Valve AA Rating Plate BB Labels CC Drain Valve DD Vent Terminal EE Drain Pan FF Anode Rod GG Insu...

Page 9: ...W C 3 48kPa Minimum Supply Pressure for Natural Gas 3 50 87kPa Minimum Supply Pressure for Propane Gas 8 00 1 99kPa Minimum pressure must be maintained under both load and no load dynamic and static...

Page 10: ...supply See Power Supply on page 14 for requirements 8 Locate the water heater where an adequate supply of fresh air for combustion and ventilation can be obtained See Combustion Air and Ventilation on...

Page 11: ...r death Do not apply insulation to the top of the water heater as this will interfere with safe operation of the blower assembly Do not cover the outer door thermostat or temperature pressure relief v...

Page 12: ...do not take in to account the presence of louvers grilles or screens in the openings The required size of openings for combustion ventilation and dilution air shall be based on the net free area of e...

Page 13: ...nstalled in the enclosure When ducts are used they shall be of the same cross sectional area as the free area of the openings to which they connect The minimum dimension of rectangular air ducts shall...

Page 14: ...pply If the Hot and Neutral wires in the 120 VAC power supply are reversed the control system will declare a Fault condition and lock out heating operation will be disabled until the power supply is c...

Page 15: ...ines meeting the National Sanitation Foundation requirements are designed to operate with water flow pressures between 15 and 25 pounds per square inch 103 kPa and 173 kPa Flow pressures above 25 poun...

Page 16: ...overed under the limited warranty Thermal expansion can also cause intermittent temperature pressure relief valve operation water discharged from the valve due to excessive pressure build up This cond...

Page 17: ...locked or reduced in size under any circumstances Excessive length over 30 feet 9 14 m or use of more than four elbows can cause restriction and reduce the discharge capacity of the valve No valve or...

Page 18: ...systems use pressures that exceed 14 W C 1 2 PSI Gauge These systems must use field supplied regulators to lower the gas pressure to less than 14 W C 1 2 PSI Gauge Appliances require gas regulators t...

Page 19: ...utlet of the condensate drain does not create a slippery condition which could lead to personal injury CONDENSATION WARNING THIS WATER HEATER IS A CONDENSING UNIT AND REQUIRES A DRAIN TO BE LOCATED IN...

Page 20: ...ided in Figures 15 16A 16B and 17 Plan the vent system layout so that proper clearances are maintained from plumbing and wiring Vent pipes serving power vented appliances are classified by building co...

Page 21: ...and terminal location as detailed in this manual have been met Carefully inspect the entire venting system for any signs of cracks or fractures particularly at joints between elbows and other fitting...

Page 22: ...ent terminal for the horizontally vented gas fueled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size gas vent directly below Keep clear of all ob...

Page 23: ...to building or combustion air inlet to any other appliance 6 inches 15 cm for appliances up to 10 000 Btu hr 3 kW 12 inches 30 cm for appliances between 10 000 Btu hr 3 kW and 100 000 Btu hr 30kW 36 i...

Page 24: ...into building or combustion air inlet to any other appliance 6 inches 15 cm for appliances up to 10 000 Btu hr 3 kW 12 inches 30 cm for appliances between 10 000 Btu hr 3 kW and 100 000 Btu hr 30 kW...

Page 25: ...ENT PIPE READ THE VENT PIPE MANUFACTURER S INSTALLATION INSTRUCTIONS 1 After the points of termination have been determined use the cover plates as templates to mark the holes for the vent pipes to be...

Page 26: ...on must be no closer than 24 61cm The specifications are displayed in Figures 18 and 19 NOTE Exhaust vent terminal is installed using the same procedure Flat Roof Installation On flat roof installatio...

Page 27: ...may cause intermittent operation INSTALLATION PROCEDURE 1 ROOF TERMINATION see Figure 24 1 Determine best location for termination kit NOTE Roof termination is preferred since it is less susceptible t...

Page 28: ...nts shrubs or air conditioning equipment Termination kit positioned so it will not be affected by wind eddy that may allow recirculation of combustion products or airborne leaves or light snow Termina...

Page 29: ...nsion more than 60 1 5 m See Figure 21 Do not use field supplied couplings to extend pipes Airflow restriction will occur and the heater pressure switch may cause intermittent operation 7 Cement heate...

Page 30: ...distance is maintained The air intake screen can be removed for space heating at cold climate installation to prevent potential air intake freeze up If air intake screen is removed during winter to p...

Page 31: ...inches 15 2cm and above PRIMER It is recommended that Tetrahydrofuran THF be used to prepare the surfaces of pipe and fittings for solvent welding Do not use water rags gasoline or any other substitut...

Page 32: ...distance and make a second mark as the primer and cement will most likely destroy your first one Apply primer to the surface of the pipe and fitting socket with a natural bristle brush This process so...

Page 33: ...exhaust elbow and for obstructions in the exhaust venting and exhaust vent terminal Also verify that the vent length does not exceed the maximum allowed as shown in the Vent Section of this manual BLO...

Page 34: ...RORS CAN CAUSE IMPROPER AND DANGEROUS OPERATION VERIFY PROPER OPERATION AFTER SERVICING Power Vent Wiring Schematic Figure 35 THIS WATER HEATER IS POLARITY SENSITVE BEFORE APPLYING ELECTRICITY TO THIS...

Page 35: ...INSTRUCTIONS 1 Set the thermostat to the lowest setting 2 Set the ON OFF switch on the control panel to the OFF position 3 Turn off all electrical power to the appliance if service is to be performed...

Page 36: ...supply to the water heater must be turned off and on again to reset the control system Contact your dealer or servicer if continued high limit switch operation occurs It is recommended that lower wate...

Page 37: ...orage tank Heating cycles and ignition are managed by the control system The ECO energy cut out Flame Sensor pressure switches and Temperature Probe is monitored by the control system The Combustion B...

Page 38: ...gniter is being energized The Igniter has been energized and the control system has sensed the required minimum igniter current The check mark icon is visual confirmation of minimum igniter current GA...

Page 39: ...the control system Note Cycling power will not reset the control system if the condition that caused the Fault has not been corrected Control System Menus From the Desktop screen pressing the Operatio...

Page 40: ...t and description of control system menus Use the Up and Down Buttons to view all control system menus from the Main Menu With Temperatures menu selected highlighted in black in the Main Menu screen p...

Page 41: ...rrent Operating State see Table 10 for a description of the various operational states ECO Contact Blocked Inlet PS Blocked Outlet PS Blower Prover PS displays the current state of the switch contacts...

Page 42: ...he control system water heater has been energized Burner On Time Total accumulated time the control system has been in the heating operating state burner run time Cycle Count Total accumulated count o...

Page 43: ...ew details for each Fault or Alert message stored Note fault history memory is cleared after 30 days 1 Blocked Air Intake A7 51 mins ago 2 Blocked Exhaust A8 54 mins ago 3 Low Gas Pressure A6 57 mins...

Page 44: ...Contact Information Yes Change Contact Name Change Contact Phone Current Contact Info 000 000 0000 Access Code UPDATE CANCEL Service Contact Information Using the UP and DOWN buttons select highlighte...

Page 45: ...a A concentration of sulfate in the supply water b Little or no dissolved oxygen in the water c A sulfate reducing bacteria which has accumulated within the water heater this harmless bacteria is non...

Page 46: ...d anode rod can extend the life of your water heater Inspection should be conducted by a qualified technician and at a minimum should be checked annually after the warranty period Artificially softene...

Page 47: ...t 4 Connect a hose to the drain valve and terminate it to an adequate drain 5 Ensure the drain hose is secured before and during the entire flushing procedure Flushing is performed with system water p...

Page 48: ...emperature Pressure Relief Valve on page 17 for instructions on replacement DISCHARGE PIPE TEMPERATURE PRESSURE RELIEF VALVE Figure 38 If the Temperature Pressure Relief Valve on the water heater weep...

Page 49: ...drain valve may be due to the valve being slightly opened F The drain valve may be leaking at the tank fitting G Leakage from recirculation plug or pipe connection H Leakage from the plug under the cl...

Page 50: ...rgized and will coast to a stop 13 Thecontrolsystemnowentersthestandbymodewhilecontinuing to monitor the internal storage tank water temperature and the state of other system devices If the tank tempe...

Page 51: ...em Igniter is energized for warm up period 24 V Gas Valve is energized gas flows to Main Burner Is flame sensed at the Main Burner control system monitors the flame sensor Control System Locks Out Dis...

Page 52: ...a Fault condition it will display a Fault message on the control system s LCD with an exclamation mark The control system will lock out and disable heating operation until the condition is corrected T...

Page 53: ...urface igniter is at ignition temperature causing delayed ignition which can cause a fire or explosion mark The water heater will continue to operate during an Alert condition but the water heater mus...

Page 54: ...CHANGE BACK ADVANCED Ignition Failure Fault occurred 2 mins ago The water heater has failed to ignite the burner Call a service professional Your Company Name Here press DOWN for more The control syst...

Page 55: ...e tube Combustion Blower is not running when energized Loose or open wiring to Combustion Blower CHANGE BACK ADVANCED Blower Prover Open Fault occurred 2 mins ago The blower prover switch remains open...

Page 56: ...56 Notes...

Page 57: ...57 Notes...

Page 58: ...58 Notes...

Page 59: ...e heater is connected to unless an effective method of controlling thermal expansion is also installed at the heater s and operational at all times The temperature and pressure relief valve installed...

Page 60: ...60 www statewaterheaters com 500 Tennessee Waltz Parkway Ashland City TN 37015 Tech Support 800 527 1953 Parts 800 433 2545 Copyright 2012 State Water Heaters All rights reserved...

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