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5

Water System Piping

Piping, 

fi

 ttings, and valves should be installed according to 

the installation drawing (Figure 4). If the indoor installation 

area is subject to freezing temperatures, the water piping 

must be properly insulated. 
Water supply pressure should be 50-60 PSIG and not 

exceed the maximum 80 PSIG. If the supply line pressure 

exceeds 80 PSIG, a pressure reducing valve (PRV) with 

a bypass should be installed in the cold water supply line. 

This should be placed on the supply to the entire house in 

order to maintain equal hot and cold water pressures.

IMPORTANT:

 

• 

Heat must not be applied to the water fittings on 
the heater as they may contain nonmetallic parts. If 
solder connections are used, solder the pipe to the 
adapter before attaching the adapter to the hot and 
cold water fittings.

 

• 

Always use a good grade of joint compound and be 

certain that all fittings are tight. 

IMPORTANT:

 DO NOT over apply joint compound.

Piping Installation

Install the water piping and fittings as shown in  Figure 

1. 

4. Connect the cold water supply (3/4” NPT)  to the 

fitting marked “Cold”. Connect the hot water supply 

(3/4” NPT)  to the fitting marked “Hot”. 
The installation of unions in both the hot and cold    

2. 

water supply lines are recommended for ease of    

removing the water heater for service or replacement.

Some local codes may require, and the manufacturer 

3. 

of this water heater recommends, installing a mixing 

valve or an anti-scald device in the domestic hot water 

line as shown in Figure 4. These valves reduce the 

point-of-use temperature of the hot water by mixing 

cold and hot water and are readily available. Contact 

a licensed plumber or the local plumbing authority for 

more information.
Some local codes may require, and the manufacturer 

4. 

of this water heater recommends, installing a pressure 

reducing valve (PRV) in the cold water inlet line where 

it enters the residence as shown in Figure 4. 
If installing the water heater in a closed water system,   

5. 

install an expansion tank in the cold water line as 

specified under “Closed System/Thermal Expansion.”
Install a shut off valve in the cold water inlet line. It   

6. 

should be located close to the water heater and be    

easily accessible. Know the location of this valve and  

how to shut off the water to the heater.
Install a discharge line from the temperature and 

7. 

pressure relief valve in the opening marked “T & P 

RELIEF VALVE”.  See Figure 5 and the “Temperature 

and  Pressure Relief Valve” section.) 

After piping has been properly connected to the water 

8. 

heater, open the nearest hot water faucet. Then open 

the cold water shut off valve and allow the tank to 

completely fill with water. To purge the lines of any 

excess air and sediment, keep the hot water faucet 

open for 3 minutes after a constant flow of water is 

obtained. Close the faucet and check all connections 
for leaks. 

Cold Water 
Inlet Valve

Cold Water 
Inlet

Whole House Pressure Reducing 
Valve (PRV) should be installed 
where the water supply enters 
the residence.

In a closed system, use a
thermal expansion tank.
See “Closed System/
Thermal Expansion”
section.

Cold Water Outlet

Shut-off Valve
(Cold)

Tempered Water to Fixtures

Untempered Water Outlet

Vacuum Relief Valve

Mixing Valve (Optional) - Follow the 
Mixing Valve’s Manufacturer’s Installation 
Instructions. (Set to 120° F)

6” Maximum 
Air Gap

Metal Drain Pan 2 1/2” 
Depth Maximum and
2 Inches wider than
the water heater.

Discharge Pipe
(Do Not Cap or Plug)

Temperature and 
Pressure Relief Valve

Union

Shut-off Valve (Hot)

Drain Line 3/4” 
ID Minimum

Drain

Condensate Drain Lines*

Massachusetts: Install a vacuum relief in cold 
water line per section 19 MGL 142.

Figure 4
Water Piping Installation 
with Mixing Valve

* If an adequate drain is not available for the condensate drain lines then a condensate pump should be used. DO NOT discharge the condensate drain   
   lines into the metal drain pan.

Union

Hot

(Outlet)

Cold

(Inlet)

Heat Trap - The top of the heat trap
must be higher than the storage tank
of the water heater.

Summary of Contents for Hybrid Electric Heat Pump Water Heater

Page 1: ...onsibilities 3 Unpacking Instructions 3 4 Location Requirements 4 Water System Piping 5 6 Temperature Pressure Relief Valve 7 8 Electrical Requirements 8 9 Installation Checklist 10 Operating Your Water Heater 11 13 Before Using 11 Water Temperature Regulation 11 Adjusting the User Interface Module Operational Mode 12 Operational Conditions 13 Maintenance of Your Water Heater 14 15 Temperature and...

Page 2: ...s extremely flammable To reduce the risk of injury under these conditions it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system When hydrogen is present there will probably be an unusual sound such as air escaping through the pipe as the water begins to flow There should be no smoking or...

Page 3: ...eipt as proof of purchase Basic Operation Fundamentals The Heat Pump Water Heater HPWH is an integrated heat pump water heater unit having an 850 watt compressor and external coil heat exchanger with backup electric elements See Figure 1 When in Efficiency Mode the heat pump draws heat from the ambient air in the room and transfers it to the water in the tank through the coil heat exchanger While ...

Page 4: ...read all instructions before attempting to assemble and install this product After installation dispose of recycle all packaging materials Location Requirements Site location Select a location near the center of the water piping system The unit must be installed indoors and in a vertical position on a level surface The flooring beneath the water heater must be able to support the weight of the wat...

Page 5: ...hown in Figure 4 If installing the water heater in a closed water system 5 install an expansion tank in the cold water line as specified under Closed System Thermal Expansion Install a shut off valve in the cold water inlet line It 6 should be located close to the water heater and be easily accessible Know the location of this valve and how to shut off the water to the heater Install a discharge l...

Page 6: ...des Use appropriate primer and glue to cement the condensate drain lines to the heat pump drain pan NOTE The heat pump drain pan is ABS and the two condensate drain pipes should be PVC If a condensate pump is installed it should shut off the heat pump in the event the condensate pump fails or the float switch in the pump activates See Condensate Pump Installation section Closed System Thermal Expa...

Page 7: ...lve and the end of the discharge line Shall terminate a maximum of six inches above a floor drain or external to the building In cold climates it is recommended that the discharge pipe be terminated at an adequate drain inside the building Shall be of material listed for hot water distribution Shall be installed to allow complete drainage of both the valve and discharge line Temperature Pressure R...

Page 8: ...lled with water and all air is purged from the tank before making any electrical connections See Draining and Flushing Section Turn off power to the electrical wiring for the water heater at 2 the circuit breaker fuse box Remove the left louvered access panel when facing the 3 water heater by loosening the screws securing it to the water heater Loosen the screws securing the electrical junction bo...

Page 9: ...7 Press the power button to turn the water heater on 8 and select the desired operational mode After about 8 minutes the heat pump will turn on Test the operation of the shut off switch by unplugging 9 the condensate pump and filling the condensate reservoir with water until the float switch opens the circuit The heat pump should turn off and the error code 10 CONDENSATE DRAIN ALARM will appear on...

Page 10: ... free of leaks Heater completely filled with water See Water Piping System section Closed system pressure buildup precautions installed See Closed System Thermal Expansion section Mixing valve when applicable installed per manufacturer s instructions See Water Temperature Regulation section INSTALLATION CHECKLIST Condensate Drain Line Installation Must be located with access to an adequate drain o...

Page 11: ...hing in the red reset button located on the ECO block If the ECO continues to shut off the water heater contact a qualified person for service Water Temperature Regulation Water temperature over 125 F can cause severe burns instantly or death from scalds Children disabled and elderly are at highest risk of being scalded Feel water before bathing or showering Temperature limiting valves are availab...

Page 12: ... the User Interface are touch sensitive and require only a light touch to actuate EFFICIENCY Efficiency Mode Is the most energy efficient mode This mode uses the heat pump to heat water in the tank The elements are not used unless the ambient operating temperature is below 45 F or above 109 F If hot water demands are not met in Efficiency Mode it may be necessary to switch to Hybrid Mode HYBRID Hy...

Page 13: ...ard These noises are common and may result from the following Normal expansion and contraction of metal parts 1 during periods of heat up and cool down Sediment buildup on or around the elements could 2 create varying amounts of noise and may cause premature tank failure Drain and flush the tank as directed under the Draining and Flushing section The heat pump compressor or fan running 3 Stacking ...

Page 14: ...PORTANT Do not turn on power to the water heater unless it is completely filled with water To ensure that the tank is full open a hot water faucet and allow the water to run until the air is purged and the water flows uninterrupted from the faucet Press the power button to turn the water heater on 8 NOTE The water heater will conduct a system diagnostic prior to operation If the water heater is go...

Page 15: ...Air Filter Remove and inspect clean if needed and reinstall Condensate drain pan and condensate lines The lower metal drain pan for standing water which may indicate a clogged condensate drain pan condensate lines or plumbing leak Leaking or damaged water piping Presence of corrosive materials in the installation area Presence of combustible materials near the water heater After servicing this wat...

Page 16: ... OPEN OR AD ERROR 1 Upper Temperature Sensor is not functioning Contact a qualified person to service the unit 1 LOWER TEMP SENSOR SHORT OR OPEN OR AD ERROR 1 Lower Temperature Sensor is not functioning Contact a qualified person to service the unit 1 DISCHARGE TEMP SENSOR SHORT OR OPEN OR AD ERROR 1 Discharge Temperature Sensor is not functioning Contact a qualified person to service the unit 1 C...

Page 17: ...n is at the top Insulate exposed piping 5 Repair hot water leaks 6 Call qualified person for service 7 Drain and flush tank Water conditioning may 8 be necessary to minimize build up HIGH OPERATION COSTS Temperature set point too high 1 Air filter dirty 2 Electric mode selected 3 Water connections to unit reversed 4 Heat lost thru long run of exposed 5 pipe Hot water leak at faucet or piping 6 Sed...

Page 18: ...14 Drain Valve 15 Protective Plastic Cover 16 ECO Cover 17 Control Board 18 Relay 19 EPS Cover 20 Ambient Coil Discharge Temperature Sensor 21 Upper Lower Tank Temperature Sensor 22 Run Capacitor 23 Control Board Module Fuses REPAIR PARTS Repair parts may be ordered through your plumber local distributor home improvement center or by calling 1 800 365 0024 When ordering repair parts always give th...

Page 19: ...19 NOTES ...

Page 20: ...20 Copyright 2010 State Industries Inc All rights reserved ...

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