Starkey RIC 13 Operation Manual Download Page 1 | Manualshive

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Standard

Products

O P E R A T I O N S M A N U A L

Smartphone Compatible

RIC

(Receiver-In-Canal)

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Summary of Contents for RIC 13

Page 1: ...Standard Products O P E R AT I O N S M A N U A L Smartphone Compatible RIC Receiver In Canal ...

Page 2: ...ntrol 14 Volume Control Indicators 16 Memory Change 17 Mute 17 Multiflex Tinnitus Level Control 18 Directional Settings 18 Landline Telephone Use 18 Multiflex Tinnitus Technology 22 Adjustment Downloading TruLink Hearing Control App 24 Pairing with an iOS Device 26 Cell Phone Use 28 Pairing with an Android Device 29 Hearing Aid Care Hearing Aid Care 30 Service and Repair 32 Troubleshooting Guide 3...

Page 3: ...nes 5 Push button user control 6 Battery compartment on off control location of serial number 7 Retention lock 8 Location of manufacturer s name and model name 9 Location of left right side receiver indicator 10 Instant fit earbud 11 Location of left right side indicator 12 Custom earmold optional 13 RIC custom power earmold optional 11 10 8 6 9 7 3 2 4 5 1 ...

Page 4: ... 5 Rocker switch user control 6 Battery compartment on off control location of serial number 7 Location of manufacturer s name and model name 8 Location of left right side receiver indicator 9 Instant fit earbud 10 Location of left right side indicator 11 Custom earmold optional 12 RIC custom power earmold optional 13 Retention lock 4 2 1 5 3 13 13 7 10 6 8 9 ...

Page 5: ...ored tab from the new battery Wait 3 5 minutes after removing tab before inserting battery 4 Align the battery s sign flat side of the battery with the on the battery door 5 Close the battery door Battery Indicators An indicator will sound when the battery voltage is low You have approximately 30 minutes to replace the battery An indicator may also sound just before the battery stops working 2 1 4...

Page 6: ...iately in the proper waste or recycling container Batteries vary in size and performance Your hearing professional is your best source for lifespan estimates and verification that you are using the proper size and type Insertion and Removal To insert the earbud or earmold 1 Hold the cable at the bend in front of the receiver with your thumb and forefinger Gently insert the receiver into your ear c...

Page 7: ... may require a few seconds You may hear a tone indicating that your hearing aid is powered on To turn OFF Open the battery door until the battery is no longer touching the battery contacts User Controls Your hearing aid s user control may have been customized by your hearing professional Ask your hearing professional how the user control on your hearing aid is set Available User Control Functional...

Page 8: ...e sounds louder activate the user control Repeat this motion until you are at the minimum setting The next time you activate the user control the volume will increase one step Continue to activate the user control until you reach the desired loudness NOTE If 10 minutes or more have passed since the last volume change the volume will automatically decrease before it increases Up Down Volume Control...

Page 9: ...nable an audible indicator which is presented while making a memory change The indicator defaults to a voice identifying which memory your hearing aid is in Mute If your hearing aid is configured with mute functionality a long press and hold of the user control will mute your hearing aid If enabled by your hearing professional you may hear an indicator prior to the hearing aid muting To unmute you...

Page 10: ...omatic Telephone Memory and Automatic Telecoil These options activate the telephone memory automatically when used with a hearing aid compatible telephone To use place the telephone receiver on your ear as you normally would and the hearing aid will automatically select the telephone memory It might be necessary to move the telephone receiver slightly to find the best reception Once the telephone ...

Page 11: ... the whistling stops Additionally the hearing aid in the non phone ear ear opposite the phone may switch to a telephone setting to reduce background sounds Your hearing professional can provide instructions and techniques for your specific needs Ear to Ear Phone Streaming The telephone memory in your hearing aid may be equipped with an ear to ear phone streaming option When you enter your telephon...

Page 12: ... If 10 minutes or more have passed since the last stimulus level change the level will automatically decrease before it increases My hearing aid is configured with the following control Press and Release Tinnitus Stimulus Control Press and Hold Tinnitus Stimulus Control Multiflex Tinnitus Technology 23 22 Multiflex Tinnitus Technology Up Down Tinnitus Stimulus Control If your user control is confi...

Page 13: ...on Visit TruLinkHearing com FAQ for Apple and Android compatibility information FREE trulink hearing control Download the TruLink Hearing Control App for Apple Devices The TruLink Hearing Control app makes it easy to control and adjust your hearing aids with your compatible Apple device Downloading the app is easy follow the step by step instructions below Step One On a compatible Apple device go ...

Page 14: ...ility in the upper left corner then tap MFi Hearing Aids You are now ready to use your iOS device to adjust your hearing aid You can adjust either with the native iOS controls or with the TruLink Hearing Control app To access the native iOS hearing aid controls triple click the Home button on your iOS device From this screen you can adjust the volume select memory or use your iOS device as a remot...

Page 15: ...your Android device you must pair the two together so they can communicate Please follow the hearing aids to pair your device and your hearing aid 1 Locate then tap the Settings icon on your device 2 Select Bluetooth 3 In this screen if Bluetooth appears Off change the settings to On Then open and close the battery door on your hearing aids this puts your hearing aids into pairing mode 4 Under Pai...

Page 16: ...fessional can provide further information on additional maintenance procedures for your hearing aid if needed Hear Clear Receiver Wax Guards RIC hearing aids integrate disposable Hear Clear earwax protection The innovative wax guards prevent earwax accumulation in the hearing aid receiver When you need to replace your wax guards please follow these instructions 1 Insert yellow end of the applicati...

Page 17: ...not wearing your hearing aid open the battery door to allow any moisture to evaporate Do not take apart your hearing aids or insert the cleaning tools inside them When not in use remove the batteries completely place your hearing aid in the storage container and store In a dry safe place Away from direct sunlight and heat to avoid extreme temperatures Where you can easily find them Safely out of r...

Page 18: ...s to find the best place to listen Minimize distractions Background noises may be frustrating at first remember you have not heard them for a while Let others know what you need keep in mind that people cannot see your hearing loss Develop realistic expectations of what your hearing aids can and cannot do Better hearing with hearing aids is a learned skill combining desire practice and patience Fo...

Page 19: ...ecific to your country or region and might not be approved for use outside your country or region Be aware that operation during international travel may cause interference to other electronic instruments or other electronic instruments may cause interference to your hearing aids We are required by regulations to provide the following warnings WARNING Use of wireless hearing aids directly next to ...

Page 20: ...e phone and hearing aid may not be compatible According to the ANSI C63 19 standard ANSI C63 19 2007 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids the compatibility of a particular hearing aid and mobile phone can be predicted by adding the rating for the hearing aid immunity to the rating for the mobile phone emissions ...

Page 21: ...ument should be only on the advice and in consultation with your audiologist or hearing care practitioner Your hearing professional will properly diagnose and fit the instrument to your personal needs and requirements This should include its use in a prescribed tinnitus treatment program Your hearing professional will also be able to offer the appropriate follow up care It is important that you fo...

Page 22: ...ements and other relevant provisions of Directive 2014 53 EU A copy of the Declaration of Conformity can be obtained from the addresses on the following page or docs starkeyhearingtechnologies com WIRELESS NOTICES FCC ID EOA 24HALO2R312 IC 6903A 24HALO2R312 FCC ID EOA 24HALO2R13 IC 6903A 24HALO2R13 FCC NOTICE This device complies with part 15 of the FCC rules and with ISED Canada license exempt RS...

Page 23: ...e Test Gain dB 32 44 40 52 Equivalent Input Noise dB 26 26 26 26 Harmonic Distortion 500 Hz 3 3 3 3 800 Hz 3 3 3 3 1600 Hz 3 3 3 3 Induction Coil Sensitivity HFA SPLITS ANSI dB SPL N A N A N A N A MASL IEC dB SPL N A N A N A N A ANSI IEC Battery Current mA 1 7 1 5 1 9 1 7 Idle Current mA 1 4 1 4 1 5 1 5 Estimated Battery Life for 16 Hour Day 312 Zinc Air days 6 8 6 8 5 7 5 7 Tinnitus Therapy Stimu...

Page 24: ... N A Reference Test Gain dB 40 55 47 64 Equivalent Input Noise dB 26 26 26 26 Harmonic Distortion 500 Hz 3 3 3 3 800 Hz 3 3 3 3 1600 Hz 3 3 3 3 Induction Coil Sensitivity HFA SPLITS ANSI dB SPL N A N A N A N A MASL IEC dB SPL N A N A N A N A ANSI IEC Battery Current mA 1 4 1 4 1 9 1 5 Idle Current mA 1 4 1 3 1 5 1 4 Estimated Battery Life for 16 Hour Day 312 Zinc Air days 6 8 6 8 5 7 5 7 Tinnitus ...

Page 25: ...ce Test Gain dB 32 44 40 52 Equivalent Input Noise dB 26 26 26 26 Harmonic Distortion 500 Hz 3 3 3 3 800 Hz 3 3 3 3 1600 Hz 3 3 3 3 Induction Coil Sensitivity HFA SPLITS ANSI dB SPL 92 N A 100 N A MASL IEC dB SPL N A 85 N A 95 ANSI IEC Battery Current mA 1 9 1 9 2 0 2 0 Idle Current mA 1 6 1 6 1 8 1 8 Estimated Battery Life for 16 Hour Day 13 Zinc Air days 7 11 7 11 6 10 6 10 Tinnitus Therapy Stim...

Page 26: ... 5 N A Reference Test Gain dB 40 55 47 64 Equivalent Input Noise dB 26 26 26 26 Harmonic Distortion 500 Hz 3 3 3 3 800 Hz 3 3 3 3 1600 Hz 3 3 3 3 Induction Coil Sensitivity HFA SPLITS ANSI dB SPL N A N A N A N A MASL IEC dB SPL N A N A N A N A ANSI IEC Battery Current mA 1 4 1 4 1 9 1 5 Idle Current mA 1 4 1 3 1 5 1 4 Estimated Battery Life for 16 Hour Day 13 Zinc Air days 6 8 6 8 5 7 5 7 Tinnitus...

Page 27: ...ct s identified in the badge and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Apple the Apple logo iPhone iPad iPod touch Apple Watch and App Store are trademarks of Apple Inc registered in the U S and other countries App Store is a registered service mark of ...

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