Instructions for Warranty Claims
Technical Delivery
A) Stara, claims the right of a Technical Delivery to the original owner/purchaser of
the equipment, touching on the following items like: assembly, adjustments,
operations, maintenance and warranty.
B) The owner of the machine should designate one or more operators to be
trained.
C) It shall be up to the owner, that all instructions listed in the Operation and
Maintenance Manual be adhered to and be rigorously followed.
D) Maintain the equipment and all respective manuals in a perfect state of
conservation, and on a regular maintenance schedule, thus preserving the right to
warranty claims.
Warranty Terms
1) The warranty here expressed is the responsibility of the equipment dealership
along with the owner/purchaser of said equipment. Thus, it is understood, that
there is no direct dealings between the said owner/purchaser and the factory.
2) It is here defined that the first purchaser of the equipment is the DEALERSHIP,
and the second ownership will be here established as the CLIENT.
3) The following conditions are basic and will be that, the dealership will submit to
Stara's judgment all warranty claims.
Conditions of the Warranty
A) Stara guarantees its product “only to” the DEALERSHIP, and for the period of
six months, starting on the day of delivery to the CLIENT, along with the original
invoice and warranty certificate, which must be presented at the time of claim.
B) Stara restricts its responsibility strictly to the terms herewith contained in this
warranty, which will become non-transferable an will terminate automatically, in
case of the resale of the equipment by the second owner, the CLIENT or warranty
termination by the CLIENT.
C) The warranty covers exclusively material defects and/or of fabrication defects,
being that, labor, freight, and other expenditures are not covered by the Warranty,
for they are the responsibility of the DEALERSHIP.
D) Requested revisions by the CLIENT, even though the equipment is still under
warranty, will be subject to charges.