Star 39443610 Hardware Manual Download Page 1

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THERMAL PRINTER

TSP800II

SERIES

Hardware Manual

Summary of Contents for 39443610

Page 1: ...THERMAL PRINTER TSP800II SERIES Hardware Manual...

Page 2: ...n U S A FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For compliance with the Federal Noi...

Page 3: ...Sensor 25 6 1 Adjusting the Near End Sensor Position 25 6 2 PE and BM Paper End and Black Mark Sensor Adjustment 27 6 3 NE Near End Sensor Adjustment 28 7 Preventing and Clearing Paper Jams 29 7 1 Pr...

Page 4: ...ical Characteristics 51 13 USB and Ethernet Interface 52 13 1 USB Interface Specifications 52 13 2 Ethernet Interface Specifications 52 14 Peripheral Unit Drive Circuit 53 15 Memory Switch Settings 55...

Page 5: ...r printer depend on your printer configuration Fig 1 1 Unpacking If anything is missing contact the dealer where you bought the printer and ask them to supply the missing part Note that it is a good i...

Page 6: ...d free of dust P Make sure that the printer is connected to a reliable power outlet It should not be on the same electric circuit as copiers refrigerators or other appliances that cause power spikes P...

Page 7: ...ephone Power connector For connection of the AC adapter Never unplug the AC adapter while the printer is on Printer cover Open this cover to load or replace paper Cover open lever Push this lever in t...

Page 8: ...ble to a parallel port of your PC 3 1 2 RS 232C Interface Cable Connect the RS 232C interface cable to a RS 232C port of your PC 3 1 3 USB Interface Cable Connect the USB interface cable to a USB port...

Page 9: ...he power cable plug is disconnected from the AC outlet 3 2 1 Parallel Interface Cable 1 Make sure the printer is turn off 2 Affix the ferrite core onto the cable as shown in the illustration 3 Pass th...

Page 10: ...ned off Also make sure the power cable plug is disconnected from the AC outlet 2 Connect the interface cable to the connector on the rear panel of the printer 3 Tighten the connector screws 3 2 3 USB...

Page 11: ...hen an Ethernetcableisnotconnectedtoit thePOWERandERROR lamps are simultaneously turned on and off at 2 second in tervals to indicate the disconnection Be sure to connect the Ethernet cable from a PC...

Page 12: ...Windows 7 1 Turn ON the power to your PC to start Windows 2 InsertthesuppliedCD ROM DriversandUtilities into the CD ROM drive 3 Follow the instructions that appear on the screen 4 The dialog shown in...

Page 13: ...ected from theAC outlet 1 Connect the AC adapter to the power cable Note Use only the standardAC adapter and power cable 2 Connect AC adapter to the connector on the printer 3 Insert the power cable p...

Page 14: ...t you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so that the power outlet it is plugged into is nearby a...

Page 15: ...our needs CAUTION Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections 1 Connect the peripheral drive cable to the co...

Page 16: ...n the CLOSE position 2 Set the paper roll in the direction as shown and pull on the leading edge of the paper towards you Note Make sure not to pass the paper under the tension bar In the following co...

Page 17: ...the procedure indicated below The tension bar unit is unnecessary when using thermal label paper roll tack label paper Paper thickness between 100 m and 150 m Necessary Paper thickness between 65 m a...

Page 18: ...mory switch 4 For instructions on setting the memory switch refer to the separate Specifications Manual Note After using a paper roll with a width of 79 5 mm do not change to a paper roll with a width...

Page 19: ...etc 5 Printing quality may suffer if the thermal head heating element becomes soiled by being touched with your hands Do not touch the thermal head heating element 6 There is a risk of damage to the d...

Page 20: ...drawer cable that is con nected To detach a connector make sure to grasp it at the connector portion without ap plying excessive stress on the connector at the printer Notes on Using the Auto Cutter 1...

Page 21: ...e printer fire or electric shock 4 1 Thermal Paper Roll 1 Paper roll specification Width 111 5 0 5 mm or 79 5 0 5 mm Outer roll diameter 100 mm or less Take up paper roll width 112 0 3 1 mm or 80 0 5...

Page 22: ...ective Print Width Paper Width mm Right Left Margin mm Effective Print Width mm Number of Print Columns 12 24 Font 115 5 0 5 4 104 69 79 5 0 5 4 72 48 Left Margin Right Margin Effective Print Width Pa...

Page 23: ...ness Max 150 m Core outer inner diameter core inner diameter 25 4 1 mm core outer diameter 32 1 mm Printed surface Outer edge of roll Tail end handling Do not use paste or glue to secure the paper rol...

Page 24: ...Base material label paper Printing direction Black mark back of diagram PCS 0 90 minimum 5 1 Detailed Diagram of Effective Printing Range 3 Bottom margin 2 5 2 5 0 5 3 Top margin 5 Left margin 3 Right...

Page 25: ...Model name PS60A 24 series Input 90 to 264 V AC 50 60 Hz Output DC24 5 2 0 A 5 0 A Load 10 sec Max 2 5 2 5 5 Cut position Printing line Black mark sensor Approx 14 Approx 14 Effective printing range M...

Page 26: ...near end ON Flashes orange lamp at 1 second intervals Indicators show that the paper end is approaching but the printer continues to print Black mark paper size error ON ON Orange Recovered by loading...

Page 27: ...range lamp at 1 sec ond intervals This is not a recoverable error Head thermistor error OFF Flashes Red lamp at 1 5 sec ond intervals This is not a recoverable error Power voltage error OFF Flashes Or...

Page 28: ...while holding the FEED button When the cover is closed HEX DUMP PRINTING is printed and the printer enters the Hexadecimal Dump Mode Each of the signals sent from the computer to the printer will be...

Page 29: ...aper roll you are using However for vertical or wall mount use keep the adjuster fixed to level 3 without changing its position 1 Open the printer cover 2 Determine the diameter of the paper roll you...

Page 30: ...vel 3 65 36 40 44 2 8 6 4 10 4 75 2 4 5 5 9 0 85 2 1 4 9 7 9 95 1 9 4 4 7 1 105 1 7 4 0 6 4 130 1 4 3 2 5 2 150 1 2 2 8 4 5 Note 1 The adjuster is factory set at level 1 on the horizontal layout and l...

Page 31: ...he roll paper and set the printer to the paper present state 3 Remove the screw from the DIP switch cover on the bottom of the printer Then take off the DIP switch cover as shown in the illustration b...

Page 32: ...bsent state 3 Remove the screw from the DIP switch cover on the bottom of the printer Then take off the DIP switch cover as shown in the illustration below 4 Using the tip of a ballpoint pen or a simi...

Page 33: ...r is positioned straight If the printer cover is closed with the paper skewed a paper jam may result Note 2 Lock the printer cover by pressing down on the sides Do not try to close it by pressing down...

Page 34: ...n of the glue that may have accumulated Note 1 The thermal head is easily damaged so clean it with a soft cloth taking care not to scratch it Note 2 Do not attempt to clean the thermal head immediatel...

Page 35: ...ity 203 dpi 8 dots mm 0 125 mm dot 4 Printing width Max 104 mm 5 Number of print columns 69 12 24 dots 6 Paper roll Refer to chapter 4 for details on the recommended paper roll Paper width 111 5 0 5 o...

Page 36: ...0 A Approx 17 5 printing rate 100 print duty Approx peak 8 6 A Solid printing Approx average 4 2 A Continuous solid printing should be 50 mm or less 3 Power Connector Pin No Function 1 Drive power 24...

Page 37: ...ithout condensation 2 Transport storage except for paper Temperature 20 C to 60 C Humidity 10 to 90 RH without condensation RH 34 C90 RH 40 C65 RH 45 C50 RH 90 80 60 40 20 10 0 10 20 30 40 50 Temperat...

Page 38: ...ove refer to the separate Specifications Manual 2 MCBF 37 million lines The Mean Cycle Between Failure MCBF is defined to be the overall failure cycle which includes random or wear failures that occur...

Page 39: ...regards to the top margin approximately 13 mm is established between the print position and the cut position auto cutter and the paper is fed through 1 mm or more eight dot lines if printing is perfor...

Page 40: ...he settings will become effective when the power switch is set to on again The following is the procedure for changing the settings on DIP switches 1 Make sure the printer is turned off 2 Remove the s...

Page 41: ...IT reset signal Valid Invalid 1 6 Handshaking conditions conditions for BUSY Offline or receive buffer full Receive buffer full 1 7 ASB function 1 Invalid Valid 1 8 NSB function 2 Invalid Invalid 1 9...

Page 42: ...is enabled status information is automatically sent to the host whenever the printer status changes such as when the cover is opened paper runs out or an error occurs For information about automatic...

Page 43: ...not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 Should not be changed Should be set to on 1 6 Handshaking conditions conditions for BUSY Offline or receive buffer full Recei...

Page 44: ...ged Should be set to on 1 9 Graphic adjustment 203 DPI 180 DPI 1 10 Should not be changed Should be set to on 1 ASB Function When this function is enabled status information is automatically sent to t...

Page 45: ...rews 6 Turn on the printer and all components connected to it The factory settings of DIP switch are all on except for switches 7 and 8 DIP SW 3 Switch Function ON OFF 3 1 Baud Rate See table below 3...

Page 46: ...receive buffer full Receive buffer full 1 7 ASB function 1 Printer class Valid Invalid Vendor class Invalid Valid 1 8 NSB function 2 Printer class Valid Invalid Vendor class Invalid Valid 1 9 1 10 Sh...

Page 47: ...d not be changed Should be set to on 3 ESC POS mode Switch Function ON OFF 1 1 Command emulation Always OFF 1 2 Command emulation Always OFF 1 3 Should not be changed Should be set to on 1 4 Sensor ad...

Page 48: ...n 1 4 Sensor adjustment Invalid Valid 1 5 Should not be changed Should be set to on 1 6 Handshaking conditions conditions for BUSY Offline or receive buffer full Receive buffer full 1 7 ASB function 1...

Page 49: ...on is enabled status information is automatically sent to the host whenever the printer status changes such as when the cover is opened paper runs out or an error occurs For information about automati...

Page 50: ...r pattern After that push the switch once again in that state to turn OFF both of the red and green LEDs This will return the settings of the interface board to their default or ex factory set tings A...

Page 51: ...1 4 In Out Data2 Data2 5 In Out Data3 Data3 6 In Out Data4 Data4 7 In Out Data5 Data5 8 In Out Data6 Data6 9 In Out Data7 Data7 10 Out nAck PtrClk 11 Out Busy PtrBusy Data3 7 12 Out PError AckDataReq...

Page 52: ...ta transmission method Asynchronous serial interface 2 Baud rate Selectable from 4800 9600 19200 38400 bps Refer to 10 DIP Switch Setting 3 Word length Start bit 1 bit Data bit 7 or 8 bits selectable...

Page 53: ...sabled except when transmitting data by DLE EOT and GS a B X ON X OFF communication mode Status of this signal is not checked When DIP Switch 3 7 ON This is an externally reset signal A space above 1...

Page 54: ...e data BUSY BUSY 2 During the self printing BUSY BUSY 3 When the cover is open BUSY 4 During the paper feeding by FEED button BUSY 5 When the printer stops printing due to a paper end BUSY 6 During ma...

Page 55: ...less than 3 m in length 12 4 Electrical Characteristics Voltage Data signal Control signal Binary status 3 V to 15 V Mark OFF 1 3 V to 15 V Space ON 0 1 2 3 4 5 6 1 2 3 4 5 6 7 8 20 FG FG TXD RXD RTS...

Page 56: ...unication Media 10 Base T 100 Base TX 3 Communication Speed 10 100 Mbps 4 Protocol TCP IP 5 TCP IP detail ARP RARP BOOTP DHCP LPR 9100 FTP HTTP TELNET TFTP 6 Connector RJ 45 8 pin modular Note Factory...

Page 57: ...t it to a telephone Use cables which meet the following specifications Peripheral Drive Connector Drive circuit The recommended drive unit is shown below Wire lead Modular plug MOLEX 90075 0007 AMP641...

Page 58: ...e connected device and this circuit 4 The status of the compulsion switch can be known from the status command Refer to the separate Programmer s Manual for details 5 Minimum resistance for coils L1 a...

Page 59: ...ry switches refer to the separate Specification Manual The table below shows the factory settings for the memory switches Memory Switch Hexadecimal Code 0 0000 1 0000 2 0000 3 0000 4 0000 5 0000 6 000...

Page 60: ...56 16 Release History Rev No Date Month Day Year Contents Rev 1 0 08 30 2009 New Release Rev 1 1 07 30 2010 Page 6 Added the description about the Ethernet interface board IFBD HE07 Rev 1 2 09 29 2011...

Page 61: ...URL http www starmicronics com support...

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