18
Your Stannah Guarantee
Stannah Microlifts Ltd is pleased to guarantee our materials and workmanship, and provide
a maintenance and breakdown service, supplied by our sister company Stannah Lift Services
Ltd, for a period of 12 months from completion of installation and handover of the lift, as
follows:
•
We will provide regular planned maintenance visits at the frequency agreed in the
contract, subject to suitable access to the lift within normal working hours.
•
We will provide a full breakdown service within normal working hours, unless caused by
misuse, abuse, accidental damage or other matters outside of our control, in which case
it will be chargeable. Normal working hours are Monday to Thursday 8.00am to
4.45pm, Friday 8.00am to 3.45pm. Evening and weekend breakdowns will be charged
at a premium rate, unless included within the contract.
•
Should any defect in workmanship or material become evident within such period or in
any part delivered under this contract, we undertake to repair or replace the defective
part, as soon as possible during normal working hours.
•
Our Guarantee does not cover repairs, replacements or adjustment which may be
required as a result of ordinary wear and tear, wilful or accidental damage, misuse,
neglect or any other cause beyond our control.
•
Lifts must be regularly serviced by a technically competent Lift Engineer. The address and
telephone number of your nearest Service Branch is on the ‘Completion Notice’ and a
full list of all service branches is on our website
www.stannahlifts.co.uk
.
Warranty promise
The Warranty Promise is subject to the following conditions:
•
The lift has been formally handed over and the ‘Completion Notice’ is signed.
•
All outstanding monies have been paid to us.
•
No other lift company has worked on the lift, e.g. carrying out a maintenance visit,
attending a breakdown or attempting a repair.
•
Stannah are not prevented from carrying out planned maintenance for any reason
outside of our control, including but not limited to, the safety of our employees engaged
in activities under this warranty.
•
The lift well and machine room or machine space must be freely accessible, free from
damp, properly ventilated and maintained in line with any requirements detailed within
the user manual.
Stannah reserve the right to change the terms of any warranty provided subject to any
such change being notified to the beneficiary in writing.
G UA R A N T E E
Summary of Contents for GOODSMASTER CD
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