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Problems and Solutions 

For Wireless Drive SSM-F200 

 

1.

 

How to power on/off the device? 

Answer:   

(1).Push the “POWER” button for 5-6 seconds until the Blue LED is on; 

(2). Push the “Power” button for 2-3 seconds until the Yellow LED blinks. 

We recommend you to click “remove safely” on APP before you shut it 

down in order to keep the data safe. 

 

2.

 

What is the password when the Drive is connected wirelessly for the first 

time? 

Answer: There is no WiFi password when connecting for the first time. If you 

use your mobile phone app to complete the initial settings, then the 

password will be used for wifi password, user password and remote 

connection password. 

 

3.

 

How to restore factory settings if I forget the password? 

Answer: Press “RESET” button more than 10 seconds while the power is on. 

The device LED will be off and then on again, it means reset successfully.   

 

4.

 

Will the data be lost after restoring factory settings? 

Answer: No, it won’t. “RESET” will only clear the password and network 

settings. 

 

 

Summary of Contents for SSM-F200

Page 1: ...sly for the first time Answer There is no WiFi password when connecting for the first time If you use your mobile phone app to complete the initial settings then the password will be used for wifi pas...

Page 2: ...contents will be transferred to local and then move to Drive So please ensure your Iphone has enough storage 3 Does your iPhone name have special characters If have please delete the special characte...

Page 3: ...t Flash drives and SD card readers can connect directly however HDD SSD and other external storage devices must be connected to either their own power source or via a USB POWERED Hub 8 I found SSKClou...

Page 4: ...ders so that the app Menu photos videos music and documents will scan and display the data of these folders accordingly If you create your own folders they will not appear on the menu please click on...

Page 5: ...k You will see an upgrade reminder when there is a new firmware push If update failure please contact us 13 I have entered the correct user name and password on my Win 10 computer but I still can not...

Page 6: ...on computer and then click Samba Management again 14 I set a static IP address on the App or the Webpage but it was not successful How can I set a static IP address Answer Please use the Router facil...

Page 7: ......

Page 8: ...site www ssk cn en Menu Support Download Center 16 I have downloaded the software from SSK website but why can t I install it Answer All the software downloaded from the SSK website is compressed plea...

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