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SRAM RockShox Super Deluxe Flight Attendant, User Manual, Page: 32 / 41

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SRAM RockShox Super Deluxe Flight Attendant User Manual Download Page 32

32

Safe Mode

When Safe Mode has been activated, the 

OPEN, PEDAL, and, LOCK LEDs will pulse 

yellow and suspension Position switches to 

OPEN.

The Flight Attendant system enters Safe 

Mode when the battery level of the fork or 

rear shock Control Module, or Pedal Sensor 

has reached a low state, or if a battery is 

missing from a component.
Install a fully charged battery to return to 

Auto Mode.

Safe Mode (OPEN) may also be activated if 

communication with the rear shock is lost 

due to its sleep (off) cycle. 
Wake the rear shock with movement to 

restore communication.

Safe Mode Toubleshooting

CAUSE

CORRECT

VERIFY

PREVENT

Control Module 

battery has reached 

a low charge level.

Press AXS button, 

check LED color. If 

flashing red, battery 

has reached a 

low charge level. 

Replace battery with 

fully charged battery.

Wake components 

and confirm Control 

Module LED pulses 

green, and Auto 

Mode has been 

activated.

Check battery levels 

before each ride and 

charge or replace 

batteries as needed.

Rear Shock Module 

battery has reached 

a low charge level.
Pedal Sensor battery 

has reached a low 

charge level.

Control Module has 

lost communication 

with rear shock.

Confirm rear shock 

SRAM battery is 

installed. Install 

SRAM battery.

Confirm SRAM 

battery latch is 

closed correctly.

Rear Shock may be 

asleep (off). Move 

bicycle to wake (on) 

the rear shock.

Move bicycle to 

wake rear shock 

before using Flight 

Attendant.

If three yellow LEDs are illuminated Safe Mode has been activated. 
Settings cannot be adjusted in the SRAM AXS app when Safe Mode is activated.
Safe Mode cannot be exited until the triggering issue has been resolved. 
Refer to the table below to troubleshoot and restore function.

Summary of Contents for RockShox Super Deluxe Flight Attendant

Page 1: ...Flight Attendant USER MANUAL 95 3018 030 200 Rev A 2021 SRAM LLC ...

Page 2: ...mber Identification 16 Setup Process 16 Activate Pedal Sensor 16 System Pairing 17 Multi System Pairing Options 19 Spring Air Pressure and Rebound Damping 20 Calibrate the System 21 Set Bias Adjustment 26 Set Low Speed Compression LSC 27 Modes and Settings 28 Suspension Position 28 Auto Mode 28 Manual Mode 30 Override Mode 31 Safe Mode 32 Safe Mode Toubleshooting 32 Operating Flight Attendant 33 M...

Page 3: ...n severe and or fatal injuries If you have any questions about the installation of these components consult a qualified bicycle mechanic This document is also available on www sram com service NOTICE AXS components are only compatible with other AXS components Consult the AXS Components Compatibility Map for compatibility information Consult www sram com service whenever a separate manual is refer...

Page 4: ...m pairing refer to Multi System Pairing Through the app you will also be able to Personalize and change settings for your components Receive notifications for new product features and firmware updates Access product data and recommended service intervals SRAM AXS App Compatibility This manual is a complete system identification and usage guide for an installed Flight Attendant electronic suspensio...

Page 5: ...Pedal Sensor equipped crank must be paired together for the system to function properly NOTICE Removal or unpairing of any one Flight Attendant component will stop the components from functioning as a complete system System Components a SRAM battery x2 b SRAM battery charger c Battery cover x2 d LED charge level indicator e Micro USB cable Consult the SRAM Battery and Charger User Manual at www sr...

Page 6: ...amper c Mode Setting LED x5 d Adjust button e Adjust button f Menu button g Battery latch h AXS LED indicator i AXS button Pairing Battery Check j SRAM battery k Battery block j Flight Attendant Control Module g a b e f h i d c k ...

Page 7: ...ibration Bias Adjustment Low Speed Compression Fork Low Speed Compression Rear Shock Flight Attendant Control Module LED Color Auto Mode Green Override Mode Orange Manual Mode Red Safe Mode Yellow Calibration White Bias Setting Magenta Fork Low Speed Compression Damping LSC Setting Blue Rear Shock Low Speed Compression Damping LSC Setting Cyan ...

Page 8: ...attery block a b c Rear Shock Module a Seal tube non threaded b Seal tube threaded c Alignment tabs d LED indicator e Pedal Sensor assembly f AXS button Activation Pairing Battery Check g Expander wedge bolt assembly h Battery AAA Lithium Iron Disulfide Li FeS2 Pedal Sensor a d g h f e c b d f e c g h e d f ...

Page 9: ...les g AXS button Pairing Battery Check h LED indicator RockShox AXS Controller a Rocker paddle b Battery cover c MatchMaker X MMX clamp d AXS Controller discrete clamp e Mount plug screw f Clamp bolt holes g AXS button Pairing Battery Check h LED indicator SRAM AXS Rocker Controller b a c d e f h g a b a c d e f h g a ...

Page 10: ...ed Front and rear dampers will switch to OPEN at the time of battery depletion and will remain open until the battery is recharged or replaced The Pedal Sensor requires a AAA Lithium Iron Disulfide Li FeS2 Use only AAA Lithium Iron Disulfide Li FeS2 batteries in the Pedal Sensor NOTICE Hands and gloves must be clean before handling the SRAM battery Contact with sunscreen or hydrocarbon cleaners ma...

Page 11: ...r of the LED indicates the battery charge level During use if a Flight Attendant suspension component has a blinking red LED the battery must be recharged or replaced Battery levels can also be checked in the SRAM AXS app 20 35 hours 2 hours 2 6 hours 9 months 2 6 months 2 month 20 35 hours 2 hours 2 6 hours 6 26 months 1 6 months 1 month ...

Page 12: ...als could result in damage to the terminals A B Remove the battery cover from each SRAM battery and charge both batteries Consult the SRAM Battery and Charger User Manual at www sram com service for charging instructions battery maintenance and travel guidelines NOTICE Do not discard the battery cover To protect the battery terminals install the battery cover on the battery when it is not on the c...

Page 13: ...13 Insert the fully charged SRAM battery into the module and close the battery latch When installed correctly the latch will snap into place 4 3 Adjust Install 4 3 ...

Page 14: ... 3 N m 27 in lb 5 6 2 5 2 N m 18 in lb 4 2 5 10 11 T25 3 N m 27 in lb 9 T25 AXS Controller MMX Clamp 1 2 3 T25 5 5 N m 49 in lb Controller Installation Optional Torque Friction Paste Adjust Install Remove Loosen ...

Page 15: ...15 Torque Friction Paste 4 1 2 6 7 T25 3 N m 27 in lb 5 2 5 2 N m 18 in lb 9 T25 2 N m 18 in lb 8 AXS Controller Discrete Clamp 3 2 5 Adjust Install Remove Loosen ...

Page 16: ...alled complete the setup process before first use 1 Activate the Pedal Sensor 2 Pair the system 3 Set suspension air pressure 4 Calibrate the system 5 Select Bias Adjustment 6 Set Low Speed Compression LSC damping front and rear Setup Process Activate Pedal Sensor Press hold A new Pedal Sensor ships in a non active state and must be activated before it can be paired into the Flight Attendant syste...

Page 17: ...the AXS LED blinks quickly then release Press and hold the AXS button on the Rear Shock Module until the AXS LED blinks quickly then release Press hold The Flight Attendant Control Module begins and ends the pairing session The Rear Shock Module Pedal Sensor and optional AXS Controller must all be paired with the Control Module before use Additional AXS components can be paired with Flight Attenda...

Page 18: ...to time out The AXS LED will stop blinking Successful pairing can be verified with the SRAM AXS app All paired components will be listed below the Flight Attendant Control Module If any Flight Attendant component does not respond repeat the pairing process The pairing process does not need to be repeated when any battery is removed and or replaced The pairing process must be repeated if any compon...

Page 19: ...t Control Module Press hold Press release 5 6 4 3 2 7 1 8 To pair additional AXS components AXS rear derailleur Reverb AXS into one AXS system begin and end pairing with the Flight Attendant Control Module Flight Attendant and AXS components can be paired in any order after beginning with the Flight Attendant Control Module ...

Page 20: ... air pressure Refer to the RockShox Suspension Tuning Guide for spring air pressure and rebound damper setting procedures Spring air pressure which affects system Calibration and suspension performance is set in the same manner as traditional suspension components and must be set before system Calibration Rebound damping can be set and adjusted at any time Measure Press hold ...

Page 21: ... air pressure must be set before calibration Calibration begins from Manual Mode OPEN Measure Adjust 1 Calibrate Calibrate the System To ensure the system is set up correctly for the bicycle Flight Attendant must be calibrated once per bicycle installation or component replacement and before the bicycle is ridden The system can be calibrated only after all components have been paired and can be re...

Page 22: ...nd buttons and continue to hold the bicycle upright and steady Hold the bicycle 90 vertical and steady Do not move the bicycle When the PEDAL LED blinks White quickly Vertical Calibration is complete When the OPEN LED pulses White slowly the system is ready for Tilt Calibration 90O 4 2 3 5 Adjust Measure Press hold ...

Page 23: ...s White quickly Tilt Calibration is successful 2 1 Measure Adjust 3 The OPEN LED will then pulse Green to indicate system Calibration is complete Repeat the Calibration process to improve accuracy if 1 the bicycle moved while holding steady during Vertical and Tilt Calibration 2 front and or rear shock air spring pressure and sag is changed 3 any Flight Attendant component is replaced 4 wheel size...

Page 24: ...ycle slowly toward the PEDAL LED until only the PEDAL LED blinks White quickly Calibration Tilt Error Indicators Tilt Calibration Tilt Indication Red LED During Calibration Red LEDs may illuminate indicating that the bicycle is leaned too far in the direction of the Red LED Tilt the bicycle slowly toward the pulsing White OPEN LED until only the White OPEN LED blinks quickly Measure Adjust ...

Page 25: ...ny button on the Flight Attendant Control Module is pressed during Calibration the OPEN PEDAL and LOCK LEDs will flash Red simultaneously When the LEDs stop flashing Calibration is canceled and the system will return to the previously active mode Re start the Calibration process Rear Shock Error Cyan LEDs If the rear shock was not detected during calibration the OPEN PEDAL and LOCK LEDs will flash...

Page 26: ...vide a more OPEN system that is less likely to activate LOCK Refer to the SRAM AXS app for setting Bias Adjustment level using the app Set Bias Adjustment Bias Adjustment selection must begin from Auto Mode Press and hold the Menu button until the OPEN LED is green Press and release the Menu button until the PEDAL LED Zero Bias default is magenta 1 2 Press the button to set a Bias Level that favor...

Page 27: ...e the Menu button until the bottom left LED is blue default setting 1 lowest LSC Each LED illuminates at two brightness levels 10 settings are available Press the button to increase LSC damping Press the button to decrease LSC damping Press and hold the Menu button or wait 10 seconds to return to the previously activated Mode Set Rear Shock LSC From Auto Mode or Manual Mode press and release the M...

Page 28: ...active for front and rear suspension Suspension Position Auto Mode Auto Mode is the primary mode of operation Green LEDs indicate that the system is in Auto Mode While in Auto Mode Flight Attendant reads rider inputs and trail conditions to instantly adjust suspension positions The front and rear suspension will automatically move between OPEN PEDAL and LOCK positions while riding The Control Modu...

Page 29: ...EDs will illuminate when different suspension positions are active FRONT SUSPENSION PEDAL REAR SUSPENSION LOCK FRONT SUSPENSION LOCK REAR SUSPENSION LOCK FRONT SUSPENSION OPEN REAR SUSPENSION OPEN FRONT SUSPENSION OPEN REAR SUSPENSION PEDAL FRONT SUSPENSION PEDAL REAR SUSPENSION PEDAL D E A B C ...

Page 30: ...if installed to change suspension positions while riding in Manual Mode Manual Mode To activate Manual Mode press and hold the Menu button until the OPEN suspension position LED is red OPEN is the default Manual Mode suspension position when Flight Attendant is activated for the first time To reactivate Auto Mode press and hold the Menu button until the suspension position OPEN PEDAL OR LOCK LED i...

Page 31: ...t Override suspension position Use the SRAM AXS app to change the Override Mode position from LOCK to OPEN or PEDAL Press hold Press release When in Auto Mode press and hold the assigned AXS Controller paddle for ONE SECOND to activate Override Mode The Control Module LED will illuminate and pulse orange when the system is in Override Mode Press and release the AXS Controller paddle to return to A...

Page 32: ...eached a low charge level Replace battery with fully charged battery Wake components and confirm Control Module LED pulses green and Auto Mode has been activated Check battery levels before each ride and charge or replace batteries as needed Rear Shock Module battery has reached a low charge level Pedal Sensor battery has reached a low charge level Control Module has lost communication with rear s...

Page 33: ...nt Control Module and rear shock Module before cleaning Do not clean the components with a power washer Do not use acidic or grease dissolving agents Do not soak or store Flight Attendant components or the AXS Controller in any cleaning product or liquid Chemical cleaners and solvents can damage plastic components Flight Attendant is ready to operate when fully charged batteries are installed pair...

Page 34: ...cks and battery covers when the bicycle is being transported or not in use for long periods of time Failure to remove the SRAM batteries could result in battery depletion Failure to cover the battery and AXS component terminals could result in damage to the terminals Controller Battery Replacement Use a coin to remove the battery cover Remove the battery from the cover NOTICE To prevent moisture d...

Page 35: ...sh the Pedal Sensor assembly out of the non drive side crank spindle with the hex wrench NOTICE Only loosen the expander wedge bolt enough to dislodge the wedge do not remove the bolt Non Threaded Pedal Sensor Removal Threaded Pedal Sensor Removal 1 4 Loosen the Pedal Sensor expander wedge bolt drive side NOTICE Only loosen the expander wedge bolt enough to dislodge the wedge do not remove the bol...

Page 36: ...1 2 3 4 5 Remove Loosen Adjust 6 7 WARNING Do not use a metal tool to remove the battery Remove the AAA Lithium Iron Disulfide Li FeS2 battery Install a new AAA Lithium Iron Disulfide Li FeS2 battery in the correct orientation NOTICE The Pedal Sensor requires a AAA Lithium Iron Disulfide Li FeS2 Use only AAA Lithium Iron Disulfide Li FeS2 batteries in the Pedal Sensor Install ...

Page 37: ... them onto the Pedal Sensor assembly and seal tube Consult the RockShox Spare Parts Catalog at www sram com service for available spare part kits 10 Install the Pedal Sensor assembly into the seal tube align the tabs and press both pieces together until the tube snaps into place Remove Loosen Grease Adjust Install Install the expander wedge bolt assembly Thread the bolt finger tight 13 12 11 ...

Page 38: ... 2 Install the Pedal Sensor into the non drive side crank spindle Thread the Pedal Sensor into the crank until it is hand tight NOTICE To avoid damage to the seal tube do not over tighten Confirm the crank is flush against the bottom bracket and that there is no side to side movement Tighten the expander wedge bolt to the specified torque NOTICE To avoid damage to the expander wedge do not over ti...

Page 39: ...the SRAM battery with an authentic SRAM battery only Replace the AXS Controller battery with a CR2032 coin cell battery only Replace the Pedal Sensor battery with a AAA Lithium Iron Disulfide Li FeS2 battery only Consult the SRAM Battery and Charger Manual for battery maintenance and specifications WARNING Never dispose of batteries in a fire ...

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