Basics
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manufacturers' acts or omissions.
Lost or Stolen Equipment.
If your phone or other equipment is lost
or stolen, you must notify us by calling PCS Customer Service
Solutions. You are responsible for all charges for Services provided to
the Number for the lost or stolen equipment before you notify us of
the loss or theft. We will deactivate Services to the Number upon
notification to us of any loss or theft. You may be required to provide
evidence of the loss or theft (for example, a police report or sworn
statement). If the equipment is later found, we may require that you
exchange it for another phone or other equipment before we reactivate
Services (if we do reactivate Services), as well as require you to pay a
reactivation fee. We will deactivate Services to any Number without
prior notice to you if we suspect any unlawful or fraudulent use of the
Number. You agree to cooperate reasonably with us in investigating
suspected unlawful or fraudulent use.
Messages.
You will incur airtime usage charges when accessing your
voicemail from your PCS Phone. You may also incur charges in
accessing text messages from your PCS Phone. You may access your
voicemail without incurring airtime usage charges by checking your
voicemail from a wireline phone. We may impose limits on the number
of voicemail or text message that can be retained through your PCS
account. Audible or visual indicators of text or voicemail messages,
including mailbox icons on your PCS Phone, may not always provide
an up to date indication of new messages. In certain instances, you
may be required to manually reset or clear your mailbox indicator.
Caller ID.
If you do not want people you call to receive the Number
assigned to your phone, you must call PCS Customer Service Solutions
for information about automatic Caller ID blocking. The Number
assigned to your phone can be blocked on a per-call basis by dialing
*67 + Destination TALK (or similar key), but Caller ID
delivery resumes on the next call you make. Caller ID display on
incoming calls to your Number depends on receiving the information
from the calling party.
TTY Access.
A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf or hard of
hearing, or who have speech or language disabilities, to communicate
by telephone. TTY doesn't work with all PCS Phones. If you have a
PCS TTY-capable phone, it may not function effectively, or at all,
when attempting 911 calls due to the equipment or software of the
answering agency. Therefore, a TTY device should not be relied on for
911 calls.
Pay-Per-Call Service.
We will not complete calls from your Number
Summary of Contents for SPH - a780
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