Sprint AirCard 803S Get Started Download Page 1

Get

Started

All you need to know to get going.

Welcome!

Sprint is committed to developing technologies that give you the ability to 
get what you want when you want it, faster than ever before. This booklet 
introduces you to the basics of getting started with Sprint and your  
Sierra Wireless™ 4G LTE Tri-Fi Hotspot.
Visit sprint.com/support for the complete User Guide, along with videos, 
tutorials, and community forums for your device.

©2012 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are property of their respective owners.

 What’s in the Box

 Before You Start

 Manage Your Account

 Resources

 Responsibility

 Survey

Install the Battery

1.

 Using slight finger pressure, slide the battery 

compartment cover towards you to remove it.

2.

 Insert the battery into the battery compartment, 

making sure the connectors align.

3.

 Replace the back cover, pressing down gently 

until the cover clicks into place.

Charge the Battery

1.

 Plug the micro-USB cable into the device.

2.

 Plug the other end of the cable into the  

AC adapter and plug the adapter into an 
electrical outlet.

3.

 Charge until the battery charge indicator 

shows the battery is fully charged (

).

Get Ready

1.

 Make sure you are in an area covered by  

the Sprint 3G, 4G, or 4G LTE network  
(not roaming).

2.

 If you have a LAN connection, disconnect it.

3.

 Make sure your computer’s Wi-Fi (wireless 

network connection) mode is turned on.

4.

 Make sure your device is set up on your 

Sprint account. (Sign on to your account  
at sprint.com to verify.)

 Get Connected

Online: www.sprint.com

• make a payment, see your bills, enroll in 

online billing

• check usage and account balance
• see or modify the details of your Sprint  

service plan

• get detailed instructions and download 

content

From a Phone

 Sprint Customer Service:  

Dial 

1-888-211-4727

 Business Customer Service:  

Dial 

1-888-788-4727

At Sprint, environmental responsibility is more 

than talk. We’re continuously working to reduce 

our carbon footprint and decrease our use of 

natural resources. 

So where is my 

User Guide

?

To support our increased responsibility efforts, 

we’ve put expanded instructional materials 

online for you. Just visit sprint.com/support 

from any computer to access your complete 

User Guide

 and other support materials. 

What else has Sprint been doing?

Plenty. To find out just what we’ve been up to, 
visit sprint.com/responsibility. 

This guide is printed with soy inks and 
contains up to 80% post consumer paper.

Power Up the Device

If the device is not powered on, press and hold 
the Power button 

 on the front of the 

device for at least two seconds.

 

The device will automatically activate. You will 
see “Connect your computer to WiFi network” on 
the display screen when it’s finished.

Note:

 It can take several minutes for your device  

to connect with the Sprint network.

For Your Device

• 

User Guide 

 

View the comprehensive  

User Guide

 online at sprint.com/support.

• 

Updates

 – The first time you connect your 

Sierra Wireless™ 4G LTE Tri-Fi Hotspot, from 

your Web browser go to the device’s home 

page at http://SprintHotspot. Click 

Advanced 

Settings,

 click the 

Basic tab

, and then click 

Check for Updates

.

• 

Device Help

 – From the Sierra Wireless™ 4G LTE 

Tri-Fi Hotspot home page on your computer, click 

Help

 and from the menu select 

Online Help

• 

Safety Information

 – Review Important Safety 

Information about your Sierra Wireless™ 4G LTE 

Tri-Fi Hotspot at the device homepage under 

the ‘Help’ option then ‘Important Information.’

• 

Web 

 

Go to sprint.com/support to access 

troubleshooting and other resources, or go to 

sprint.com/downloads to download updates.

Please tell us what you think  

about your new device.

We are interested in your initial impressions  
of this new Sprint device. Within two weeks of 
your device purchase, please go to the website 
http://labs.sprint.com/sprintphonesurvey to 
complete a brief survey. Your feedback will  
help us provide the wireless features and 
services you want most.

Thank you for choosing Sprint.

Device 

Rechargeable 

Battery

Get Started Guide (this guide)

Micro-USB cable 

AC charger with 

micro-USB port

Battery 

compartment 

cover

SprintHotspot12

Personalize at:

http://SprintHotspot

   00:30:45

1.45MB

B C D

G

E

F

H

I

J

A

Device Status Icons 

Signal strength

3G or 4G status

Roaming indicator

Alerts

GPS

Number of Wi-Fi users

Battery status

Device name. Message area.

Device User Interface 
(Default login is “password.”)

Amount of data transferred; connection 
duration. Message area.

Wirelessly Connect Your Computer

After it’s activated, your Sierra Wireless™ 4G LTE 

Tri-Fi Hotspot displays the device name and 

password. You will need this information to 

connect your Wi-Fi devices to the network. 

Note:

 If your device is WPS-enabled, see 

Connect 

WPS-enabled Devices

.

1.

 From your computer, display the Wireless 

Network Connections window, and then click 

View Wireless Networks

.

2.

 Select the network name displayed (for 

example, SprintHotspot12), click 

Connect

, and 

enter your Wi-Fi password. (To display the 

password, press the Navigation button 

.)

3. 

Launch your computer’s Web browser. 

4.

 Click 

The Internet

 or 

My Sierra Wireless™ 4G 

LTE Tri-Fi Hotspot homepage

 to keep your 

current settings, or click 

Set up my Sierra 

Wireless™ 4G LTE Tri-Fi Hotspot

 and follow  

the prompts to customize your setup.

Note: 

If your browser does not automatically direct to 

the Hotspot homepage type http://SprintHotspot or 

http://192.168.0.1  

5. 

Navigate to another Web page to confirm 

your connection.

See the 

User Guide

 for detailed information 

about the features of your Sierra Wireless™  

4G LTE Tri-Fi Hotspot’s browser interface.

Admin login area

Status area

Settings, Tools, and Support

Connect WPS-enabled Devices 

(optional)

1. 

Press the WPS button 

 on your Sierra 

Wireless™ 4G LTE Tri-Fi 
Hotspot. 

2. 

When the LCD of the Sierra Wireless™ 4G LTE 
Tri-Fi Hotspot displays 

WPS started

, press 

 on the device you want to connect, or 

follow the device’s instructions.

3. 

The LCD of the Sierra Wireless™ 4G LTE Tri-Fi 
Hotspot will display 

WPS in Progress…Adding 

Device…

 and then 

WPS session complete

.

See the 

User Guide

 for more detailed information 

about using the WPS (Wireless Protected Setup) 
feature of your Sierra Wireless™ 4G LTE Tri-Fi Hotspot. 

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