7. TROUBLESHOOTING
PROBLEM
CAUSE
WHAT TO DO?
Computer
Display shows
all 8’s, faded
numbers,
incomplete
numbers / No
function
No power supplied
No batteries — insert batteries
Depleted batteries — insert new batteries
Batteries inserted incorrectly — insert
correctly
No cable connection
Check cable connection
If this does not solve the problem, contact
our service centre.
Mechanics
Missing parts
–
Check packaging
Call our service centre
Product is
squeaking
Parts subject to friction
are not greased
sufficiently
Grease squeaking part with the supplied
grease (95) or fat
8. SERVICE AND REPLACEMENT PARTS
Please do not hesitate to contact our service team in one of the following ways if you
have technical questions, questions about our products or to order replacement parts:
Service time:
Monday to Friday from 9:00 am to 6:00 pm
Service hotline:
+44 - 203 318 4415*
Email:
URL:
http://www.sportplus.de/
*Call charges depend on your phone company / your phone contract.
Please have the following information at hand when you call.
•
Instruction manual
•
Model number (located on the title page of this manual)
•
Description of accessory parts
•
Accessory number
•
Proof of purchase with purchase date
IMPORTANT NOTE
Please do not send your product to our service team without being requested to do so.
The costs and risk of loss for unsolicited shipments will be borne by the sender. We
reserve the right to refuse to accept unsolicited shipments or to return the corresponding
merchandise to the sender carriage forward, that is, at the sender’s expense.
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