IP network intercom terminal User Manual
18
Malfunction test
Why the terminal can’t normal login to the server?
1
、
Check the software server and the main control is normal opened or not. It`s required to close all firewall before open
the software server (including system built-in firewall and other antivirus software firewall).
2
、
Check the network connection is normal or not. After the terminal powered on, the network port green light is norm on,
meantime the orange light will be short and fast flash, it means the network cable connect normal. If the network port green
light is not on, it means the network hardware connection problem, pls check the network cable and switcher of terminal
whether they work normal, damaged and disconnect or not etc.
3
、
Check th
e terminal’s IP setting. Please check the terminal ID, sever IP, local IP, gateway IP etc parameters.
The
terminal’s red light flash slowly?
The terminal and server without correct connection, the solution methods as follows:
1
、
Check the server firewall status.
2
、
The terminal IP address setting is correct or not.
Why the state red light flash slowly, it can ping across the IP address, but can`t login the server?
1
、
Check the terminal’s server IP setting;
2
、
The computer system firewall is closed or not.
3
、
Check the terminal’s local IP, gateway, mask setting.
4
、
Check the server opened ID range and the machine located ID number.
5
、
Check the network, check 2046, 2048 port is occupied or disable or not and the ARP deception reason.
Why the terminal can’t call the center, it only can hear several “honk”?
The server terminal settings appear problems, please check the software server calling mapping sequence is correct or not.
How to solve “terminal network (UDP)start failure” within starting software server
The server local network connection has been disconnected, please connect the local network cable well, exit the
software server, restart the server.
Why the Web show abnormal?
Empty the cache or change the browser.
How to change the login account and password to the web page?
1
、
Click the password setting of the web page.
2
、
Enter the old user name and old password in the original user name and password.
3
、
Enter the new user name and password in the new user name and password.
4
、
Enter the new user name and password for confirmation.
5
、
Click save.
The new user name and password will take effect after restart the device.
Summary of Contents for NAS-8521A
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