en
6
en
non-Warranty Service
Should your service not be covered by warranty, service will be completed and
payment will be required without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost. By submitting the item
for service you are agreeing to payment of the service without notification.
Service estimates are available upon request. You must include this request
with your item submitted for service. Non-warranty service estimates will be
billed a minimum of ½ hour of labor. In addition you will be billed for return
freight. Horizon accepts money orders and cashier’s checks, as well as Visa,
MasterCard, American Express, and Discover cards. By submitting any item to
Horizon for service, you are agreeing to Horizon’s Terms and Conditions found
on our website http://www.horizonhobby.com/content/_service-center_render-
service-center.
notice: Horizon service is limited to Product compliant in
the country of use and ownership. if non-compliant product is
received by Horizon for service, it will be returned unserviced
at the sole expense of the purchaser.
Warranty and Service contact information
Country of
Purchase
Horizon
Hobby
Address
Phone Number/Email Address
United
States of
America
Horizon
Service Center
(Electronics and
engines)
4105 Fieldstone Rd
Champaign, Illinois 61822
USA
877-504-0233
Online Repair Request:
visit www.horizonhobby.com/service
Horizon Product
Support (All
other products)
4105 Fieldstone Rd
Champaign, Illinois 61822
USA
877-504-0233
[email protected]
United
Kingdom
Horizon Hobby
Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
+44 (0) 1279 641 097
[email protected]
Germany
Horizon
Technischer
Service
Christian-Junge-Straße 1
25337 Elmshorn
Germany
+49 (0) 4121 2655 100
[email protected]
France
Horizon Hobby
SAS
14 Rue Gustave Eiffel
Zone d’Activité du
Réveil Matin
91230 Montgeron
+33 (0) 1 60 47 44 70
[email protected]
China
Horizon Hobby
– China
Room 506,
No. 97 Changshou Rd.
Shanghai, China 200060
+86 (021) 5180 9868
[email protected]
