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NetLink SVP Server

SVP100
SVP020
SVP010

Installation, Configuration, and Administration

For Cisco and Mitel IP environments

PN 72-0178-01

Issue F

Summary of Contents for NetLink SVP010

Page 1: ...NetLink SVP Server SVP100 SVP020 SVP010 Installation Configuration and Administration For Cisco and Mitel IP environments PN 72 0178 01 Issue F ...

Page 2: ...ited to lost profits arising out of or related to this document or the information contained in it even if SpectraLink has been advised knew or should have known of the possibility of such damages Trademark Information SpectraLink LinkPlus Link NetLink SVP Are trademarks and registered trademarks of SpectraLink Corporation The SpectraLink logo is a registered trademark in the United States of Amer...

Page 3: ...ephone equipment Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Please visit spectralink com to view r...

Page 4: ...etLink SVP Server Capacities 7 2 7 Notes on System Configuration 9 2 8 System Diagram 10 2 9 System Components 11 2 10 The Front Panel of the NetLink SVP Server 13 3 Installing the NetLink SVP Server 14 3 1 Required Materials 14 3 2 Locate the NetLink SVP Server 14 3 3 Install the NetLink SVP Server 14 4 Configuring the NetLink SVP Server 16 4 1 Connecting to the NetLink SVP Server 16 4 2 The NetL...

Page 5: ... resources manuals jsp NetLink Wireless Telephone WLAN Compatibility List 72 9000 00 Access Point Configuration Note 72 99xx 00 where xx indicates a number corresponding to the type of access point Available at http www spectralink com resources wifi_compatibility jsp Deploying Enterprise Grade Wi Fi Telephony white paper Available at http www spectralink com resources white_papers jsp 1 3 Custome...

Page 6: ... automatically discovers and uses it WMM does not replace the NetLink SVP Server 2 2 SVP Server Models The SVP Server is available in three models Which model is selected for your facility depends on current and expected capacity All SVP Servers within a subnet must be the same model type SVP100 Serves 80 calls simultaneously SVP020 Serves 20 powered on handsets SVP010 Serves 10 powered on handset...

Page 7: ...he master SVP Server results in a loss of all communication between all of the SVP Servers This also means that the loss of the master SVP results in the loss of all active calls and wireless telephones cannot check in until communication with the master is reestablished 2 6 Multiple NetLink SVP Server Capacities The system capacity of each SVP Server model is shown in the tables below Note that S...

Page 8: ...9 4500 3127 2345 10 55 550 524 5000 3493 2620 11 55 605 578 5500 3853 2890 12 54 648 621 6000 4140 3105 13 54 702 674 6500 4493 3370 14 54 756 728 7000 4853 3640 15 54 810 782 7500 5213 3910 16 54 864 836 8000 5573 4180 1 An Erlang is a unit of telecommunications traffic measurement Strictly speaking an Erlang represents the continuous use of one voice path In practice it is used to describe the t...

Page 9: ...ets to roam Without this capability any call in progress will be dropped when the user moves out of range and the handset must be power cycled in order to resume functionality in the new subnet area Please see Deploying Enterprise Grade Wi Fi Telephony for detailed configuration information when installing multiple SVP Server models across several different subnets IP multicast addresses are used ...

Page 10: ...ing on a network with an IP telephony gateway and IP telephony server wireless LAN APs and Ethernet switch IP telephony system example NetLink SVP Server access point Wireless POS Wireless Telephones access point TFTP server IP phones optional IP gateway PSTN or PBX Device supplied by SpectraLink Ethernet cable Phone cable NetLink SVP Server NetLink SVP Server master Ethernet switch showing option...

Page 11: ...rity SVP Contact SpectraLink or a certified SpectraLink distributor to verify that your AP and its software version are supported Ethernet switch A component in the wired Ethernet LAN infrastructure Switches interconnect multiple network devices including APs and other components Ethernet switches are required to provide the higher performance network connections needed to handle combined voice an...

Page 12: ...inistration NetLink SVP Server within IP environments PN 72 0178 01 F doc Page 12 TFTP Server Required in an IP system to distribute software to the wireless telephones and SVP Server May be on a different subnet than the IP gateway IP telephony server and APs ...

Page 13: ...or modem for system administration Link LEDs LNKOK Lit when there is a network connection ACT Lit if there is system activity COL Lit if there are network collisions NETWORK Port to wired Ethernet LAN ERROR Lit when the system has detected an error STATUS Indicate system error messages and status 1 Heartbeat indicates gateway is running 2 If active calls 3 4 5 Currently unused PWR power jack Conne...

Page 14: ... Server Connection to Ethernet switch 3 2 Locate the NetLink SVP Server The NetLink SVP Server measures approximately 4 x 12 5 x 7 inches and weighs about five pounds The unit can be wall mounted vertically or horizontally over plywood The SVP Server can also be rack mounted using a rack mount kit sold separately Locate the NetLink SVP Server in a space with Sufficient backboard mounting space for...

Page 15: ...bit drill four pilot holes on 1 84 inch by 12 1 inch centers approximately equivalent to 1 13 16 by 12 1 8 2 Insert the 8 3 4 inch screws in the pilot holes and tighten leaving a 1 8 inch to 1 4 inch gap from the wall Connect NetLink SVP Server to LAN Using a Cat 5 cable connect the NETWORK port on the NetLink SVP Server to the connecting port on the Ethernet switch Connect Power 1 Connect the pow...

Page 16: ...al connection is made Connect via the Serial Port 1 Using a DB 9 female null modem cable connect the NetLink SVP Server to the serial port of a terminal or PC 2 Run a terminal emulation program such as HyperTerminal or use a VT 100 terminal with the following configuration Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None 3 Press Enter to display the NetLink SVP Server log...

Page 17: ...System Status Menu for viewing error messages status of operation and software code version SVP II2 Configuration Allows you to set the mode and reset the system Network Configuration Allows you to set network configuration options including IP address and hostname Change Password Allows you to change the password for NetLink SVP Server access 2 SVP II is a designation used internally by SpectraLi...

Page 18: ... multiple NetLink SVP Servers the SendAll option is provided to speed configuration and to ensure identical settings The S SendAll option allows you to send that configuration parameter to every NetLink SVP Server on the LAN SendAll can only be used after the IP address is established on EACH NetLink SVP Server via the serial connection If you anticipate identical settings across the LAN set just ...

Page 19: ...Mask The network administrator must define the subnet mask Default Gateway The IP address of a router on the local subnet SVP II TFTP Download Master This entry indicates the source of software updates for the NetLink SVP Server See section 5 the Software Maintenance section for more information Valid source location entries are NONE disables IP Address The IP address of a network TFTP server that...

Page 20: ... As set in WINS Syslog Server Logging can be set to Syslog or NONE If Syslog is set a message is sent to the syslog server when an alarm is triggered Disable Telnet Service Prevents Telnet access into the SVP Server Reset the SVP Server for the change to take effect Upon reset the Telnet protocol server is not started The NetLink SVP Server must be reset in order to set the configuration options I...

Page 21: ...erver It is also where you can lock the NetLink SVP Server for maintenance and reset the NetLink SVP Server after maintenance The type of gateway you are using determines the mode of the NetLink SVP Server From the main menu scroll to SVP II Configuration and select by pressing Enter SVP II Mode Defaults to NetLink IP for an IP environment Press enter to select and the screen is immediately redraw...

Page 22: ...figured in the DHCP server See the wireless telephone interface document for your IP environment for more information about DHCP integration factors Statically configure the IP address of the master SVP Server in a DNS server and configure the each of the SVP Servers to retrieve this information from the DNS server Enter DNS If DNS is used the IP address of the master SVP Server must be configured...

Page 23: ...lls from starting Note that the administrator cannot change this option It is automatically set by the system Reset the system at exit to clear Maintenance Lock Inactivity Timeout min Set the number of minutes the administrative module can be left unattended before the system closes it This number can be from 1 to 100 If it is set to zero 0 the administrative module will not close due to inactivit...

Page 24: ...re voice quality WT In call traffic requires voice quality and may be set to a higher priority than WT Standby traffic RTP traffic is the audio traffic to the IP PBX It requires voice quality PBX traffic is not audio to the PBX Inter SVP2 traffic is the information passing protocol that SVP Servers use to communicate with each other When forwarding packets the SVP Server shall always overwrite the...

Page 25: ...ult 4 X WT In call Priority High Value Y Y Y Default 0 X WT Standby Priority Med Value Y Y Y Default 4 X RTP Priority High Value Y Y Y Default 0 X PBX Priority Med Value Y Y Y Default 0 X Inter SVP2 Priority Med Value Y Y Y Default 0 X Administration Priority Low Value Y Y Y Note Default DSCP settings will mark traffic for Best Effort handling under normal circumstances Please consider changing th...

Page 26: ...ing requirements It must be more than four characters but cannot exceed 16 characters The first character must be a letter Numbers or letters are allowed No dashes spaces or punctuation marks etc are allowed Select Change Password from the main menu A screen similar to the following will appear Enter the information and either select Set Password or press the S key to set the new password If you f...

Page 27: ...er When an SVP Server is removed from the system it is detected within two seconds Wireless telephones not in calls are immediately forced to reboot and check in again For wireless telephones active in calls two possible scenarios can occur If the SVP Server that was removed was providing the gateway function for the wireless telephone then the call is lost and the wireless telephone is forced to ...

Page 28: ...pancy the NetLink SVP Server will download the version in the TFTP location See the Configuration and Administration document for your vendor s IP system for more information about using TFTP Software Updates Lock the NetLink SVP Server in the SVP II Configuration screen prior to updating the software In multiple SVP Server systems all SVP Servers must be locked and upgraded at the same time Downl...

Page 29: ...n how to connect to the NetLink SVP Server and navigate to the System Status Menu Error Status Displays alarm and error message information Network Status Displays information about the Ethernet network to which the NetLink SVP Server is connected Software Versions Lists the software version for each SpectraLink component Gatekeeper Database Allows you to view activity of the gatekeeper database O...

Page 30: ...t Error Status The screen displays active alarms on the NetLink SVP Server The following table displays the list of alarms and a description of the action to take to eliminate the alarm Alarm Text Action Maximum payload usage reached Reduce usage clear alarm Maximum telephone usage reached Reduce usage clear alarm Maximum access point usage reached Reduce usage clear alarm Maximum call usage reach...

Page 31: ...tion can help troubleshoot network problems A sample screen is displayed here Ethernet Address MAC address of the NetLink SVP Server hexadecimal System Uptime The number of days hours and minutes since the NetLink SVP Server was last reset Net The type of connection to the Ethernet switch currently utilized See SVP100 Capacity for more information Data is transmitted over SpectraLink components by...

Page 32: ...time bytes bytes transmitted packets packets transmitted errors Sum of all transmit errors heartbeat late collision repeated collision underrun carrier drop packets dropped due to insufficient memory fifo underrun occurred during transmission carrier carrier lost during transmission collisions packets deferred delayed due to collision SVP II Access Points in Use APs in use by wireless telephones e...

Page 33: ...rsion and will assist SpectraLink engineering and or customer support in troubleshooting software problems This screen also displays the model type From the System Status Menu select Software Version A sample screen is displayed here Note that the software versions on your system may be different from the versions displayed in the above sample screen The table below shows the description major ver...

Page 34: ...rently being used by each Alias Phone Number phone identifier RAS IP address Registration Admission Status IP address CSA IP address Call Signaling Address IP address Expiration secs the number of seconds until the record will be renewed A wireless telephone IP address is renewed every 90 seconds Press the question mark shift to open the H 323 Gatekeeper Database Help screen The help screen provid...

Page 35: ... Downloading Software Updates 25 Error Status 27 Ethernet switch description 10 Hotline 5 NetLink SVP Server Front Panel 12 NetLink SVP Server 6 11 NetLink SVP Server Location 13 NetLink SVP Server Mounting 13 NetLink SVP Server Mounting 14 NetLink SVP Server Alarms 27 NetLink SVP Server administration 15 Network Status 28 Power 13 Serial Connection 15 Site Preparation 13 Software Updates 25 Telne...

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