Spectracom VelaSync 1225, User Manual, Page: 222 / 272

Verify Current Status Indication Troubleshooting
LEDs on
network
connector Green “Good link”
is not solid green VelaSync ICMP
test is failing.
VelaSync is not
connected to PC
via Ethernet con-
nection 1) Verify one end of standard network cable
is connected to VelaSync’s Ethernet port and
other end is connected to a hub/switch. Or a
network cable is connected to VelaSync and a
stand-alone PC.
2) Verify network settings of VelaSync are
valid for the network/PC it is connected with
(IP address is on the same subnet as the
other PC).
Green “Good
Link” is solid
green on both
VelaSync and
other end of net-
work cable. VelaSync ICMP
test is passing.
VelaSync is con-
nected to PC via
Ethernet con-
nection 1) Disconnect VelaSync’s network cable and
ping its assigned address to ensure no
response (no duplicate IP addresses on the
network).
2) Try accessing VelaSync from another PC
on the same network.
3) Network Routing/firewall issue. Try con-
necting directly with a PC and network cable.
Table 5-1:
Troubleshooting network connection issues
5.1.4 Troubleshooting via Web UI Status Page
VelaSync’s Web UI includes pages that provide current “remote” status information
about VelaSync. The following table includes information that can be used as a
troubleshooting guidance if status fault indications or conditions occur.
210 VelaSync User's Manual
APPENDIX