Chapter 9 — Troubleshooting and Support
Resolving a Management Port IP Address Conflict
September 2017
User Guide
—
Spectra Verde Array
146
R
ESOLVING
A
M
ANAGEMENT
P
ORT
IP A
DDRESS
C
ONFLICT
The
default
address
of
the
Verde
management
port
is
set
to
10.0.0.2
with
a
netmask
of
255.255.255.0
.
If
your
network
is
already
using
this
IP
address,
you
are
not
able
to
access
the
Verde
user
interface.
One
resolution
to
the
issue
is
to
change
the
IP
address
of
the
machine
already
on
your
network
to
a
different
address.
Then
connect
to
the
Verde
master
node
as
described
in
.
If
you
cannot,
or
do
not
want
to
change
the
IP
address
of
the
existing
machine,
follow
the
instructions
in
this
section
to
connect
your
Verde
master
node
to
your
network.
Using the Console
Using
the
Verde
master
node
console
is
the
recommended
way
to
change
the
Verde
management
port
IP
address.
For
instructions
on
using
the
console
to
configure
the
management
port
IP
address,
see
.
Using a Separate Computer
If
you
cannot
use
the
console,
use
a
computer
or
laptop
disconnected
from
any
existing
network,
to
change
the
Verde
management
port
IP
address.
1.
Gather
a
laptop
or
desktop
computer
not
currently
on
any
network.
Disable
any
wireless
networking,
if
necessary.
2.
Using
a
standard
Ethernet
cable,
connect
the
Ethernet
port
on
the
computer
to
the
Verde
management
port
on
the
Verde
master
node.
See
to
locate
the
management
port.
3.
Open
a
web
browser
on
the
computer.
For
a
list
of
compatible
browsers,
see
.
4.
Enter
the
IP
address
below
in
the
browser
address
bar:
https://10.0.0.2
Notes:
The
netmask
for
the
default
IP
address
is
255.255.255.0.
The
Verde
user
interface
uses
a
secure
connection.
5.
Resolve
the
security
certificate
warning
for
the
Verde
user
interface.
The
warning
displays
because
the
Verde
array
does
not
have
a
security
certificate.
Notes:
Consult
your
browser
documentation
for
instructions
on
how
to
resolve
the
security
certificate
warning.
The
absence
of
the
certificate
does
not
affect
functionality.