Chapter 13 - Troubleshooting and Support
FAQ
How does a user cancel a write from the BlackPearl cache to
tape? (cancel an in-progress job)
Use the instructions in this section to cancel a Spectra S3 job.
1.
From the menu bar, select
Status > S3 Jobs
to display the S3 Jobs screen.
Figure 257
The S3 Jobs screen.
2.
Select the job to cancel and then select
Action > Cancel
. The Cancel Job window displays.
Figure 258
The Cancel Job screen.
3.
Click
Delete
to cancel the job in progress.
How does a user know if a component of the BlackPearl
system has an error?
During installation of the BlackPearl system, users are configured to receive emails if the
BlackPearl system or the tape library issues a warning or error message. See “Configure
Mail Users” in your
and
Configure Mail Recipients on page 336
to
verify or set up email recipients.
Use the information in the message emails, and the Messages screen in the BlackPearl user
interface, and the Spectra Logic tape library’s BlueScale user interface, along with the
section
to correct any issues.
For instructions on messaging and error reporting on an IBM TS4500 tape library, see the
.
November 2020
User Guide-BlackPearl Converged Storage System
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