Troubleshooting
Watch lost connection with the Da Fit app
If your watch lost connection with your smartphone, follow these steps:
● Make sure your watch is fully charged
● Open the Da Fit app on your smartphone
● Select the
watch icon
● Select
Remove Device
● Open your Settings in your smartphone, select Bluetooth, then your watch.
Select “forget this device”.
● Kill the Da Fit app. If you don’t know how to kill an app on your smartphone,
reboot your phone.
● Launch the Da Fit on your smartphone.
● Select the
watch icon
then Connect Device
Note
: If you are still unable to reconnect your watch after following these steps, uninstall
the Da Fit app from your smartphone, forget the watch in your Bluetooth settings, reboot
your phone and re-download the app. You can follow the steps under Getting Started.
Battery lasts for less than a day
Make sure your battery is fully charged. To check your battery level,
long press
on the
main screen (with time). If your battery is fully charged and drains entirely within less
than a day, email us at [email protected].
Watch is not charging
Make sure the USB or power outlet has power. To check, simply connect your phone or
any other device to the USB or power outlet. Also, check if the charger is positioned
correctly. The two connectors must align with the watch connectors on the back.
When charging correctly, the watch should display an animation like the one on the
right:
18
