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W

ENDY

G

AS 

R

ANGE

 

T

ROUBLESHOOTING

 

 

O

WNER

M

ANUAL 

1195747 

P

AGE 

31 

T

R

O

U

B

L

E

S

H

O

O

T

IN

G

 

T

ROUBLESHOOTING

 

  

WARNING 

ADJUSTMENTS  AND  SERVICE  WORK  MAY  BE  PERFORMED  ONLY  BY  A  QUALIFIED 
TECHNICIAN WHO IS  EXPERIENCED IN, AND  KNOWLEDGEABLE WITH, THE OPERATION OF 
COMMERCIAL  COOKING  EQUIPMENT.  HOWEVER,  TO  ASSURE  YOUR  CONFIDENCE, 
CONTACT  YOUR  AUTHORIZED  SERVICE  AGENCY  FOR  RELIABLE  SERVICE,  DEPENDABLE 
ADVICE OR OTHER ASSISTANCE, AND FOR GENUINE FACTORY PARTS. 

 

NOTICE 

Warranty  will  be  void  and  the  manufacturer  is  relieved  of  all  liability  if  service  work  is  performed  by 
other than a qualified technician, or if other than genuine Southbend replacement parts are installed. 

 

In  case  of  problems  in  operation  at  initial  installation,  check  type  of  gas  and  manifold  pressure  and 
compare with information listed on the serial plate. The serial plate is located inside the lower front panel. 

TROUBLESHOOTING GUIDE 

The  left  column  of  the  following  table  lists  symptoms  that  indicate  a  problem,  while  the  center  and  right 
columns list the possible causes and appropriate corrective action. Note that the recommendations of this 
table assume that the wiring connections are good. When checking a component, always check the wiring 
attached to the component as well. 

Symptom 

Possible Cause 

Check or Replace 

Main gas supply to unit is OFF. 

Open gas supply valve. 

No electric power. 

Check that electric power is turned on. 

No burners and pilot will 
turn on 

Fuse(s) blown (208/240V units ONLY). 

Check fuses. 

Incorrect gas type supplied to unit. 

Check serial plate for required gas type (NAT or LP). 

All burners produce 
excessive carbon 
deposits 

Incorrect supply pressure. 

Check pressure regulator. 

Incorrect orifices. 

Correct orifices were installed at the Southbend factory for the gas type 
and operating altitude.  Check serial plates. 

Only some burners 
produce excessive 
carbon deposits 

Primary air not adjusted properly. 

Adjust air shutter of burner. 

Pilot gas not adjusted properly. 

Adjust pilot gas valve. 

Only pilot produces 
excessive carbon 
deposits 

Incorrect pilot orifice. 

Correct orifices were installed at the Southbend factory for the gas type 
and operating altitude.  Check serial plate. 

Griddle burners will not 
come on (but oven will) 

Pilot is out. 

Light pilot. 

Pilot gas not adjusted properly. 

Adjust pilot gas valve. 

Clogged pilot orifice. 

Clean or replace pilot orifice. 

Draft condition. 

Remove draft condition. 

Improper ventilation system. 

Check that adequate ventilation is present. 

Griddle-burner pilot will 
not stay lit 

Air in gas line. 

Check whether other appliances connected to same gas line have same 
problem. 

Table continues on next page. 

Summary of Contents for P36N-TTT

Page 1: ...allation operating and maintenance instructions thoroughly before installing or servicing this equipment 1100 Old Honeycutt Road Fuquay Varina NC 27526 USA www southbendnc com IMPORTANT FOR FUTURE REF...

Page 2: ...amage NOTICE This symbol refers to information that needs special attention or must be fully understood even though not dangerous WARNING FIRE HAZARD FOR YOUR SAFETY Do not store or use gasoline or ot...

Page 3: ...ion of commercial gas and or electric cooking equipment then the terms and conditions on the Manufacturer s Limited Warranty will be rendered void and no warranty of any kind shall apply In the event...

Page 4: ...50 000 BTU LP Solid 60 40 split dependent doors Stainless steel interior Soft Air one speed 1 2 hp fan motor Four position removable rack guides with three standard chrome plated racks and one divided...

Page 5: ...any pressure testing of the gas supply piping system at test pressures equal to or less than 1 2 psi 3 45 kPa ELECTRICITY SUPPLY Convection ovens require connection to a supply of electricity The appl...

Page 6: ...on Test pressure should not exceed 14 356mm W C Model Number Component Type of Gas Orifice Size of Burners Total BTU Natural Gas 53 4 13 000 BTU 52 000 TVGS 12WC Oven Base Propane 60 4 12 500 BTU 50 0...

Page 7: ...914 10 8 274 6 9 175 2 8 71 1 4 36 36 0 914 41 0 1041 27 5 699 8 4 213 6 1 155 21 4 544 TOP VIEW SIDE VIEW FRONT VIEW REAR VIEW Gas Connection Electrical Connection 16 9 429 11 8 300 Dimensions are s...

Page 8: ...ficient performance Such conditions also cause high ambient temperatures at the manifold area and create valve and thermostat problems If a ventilation canopy is used it is recommended that a canopy e...

Page 9: ...nce must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less tha...

Page 10: ...TS FRONT SIDES OR BACK THIS CAN CAUSE PERMANENT DAMAGE TO THE UNIT AND WILL VOID THE WARRANTY 2 Screw into the bottom of each corner of the unit either an adjustable leg or a caster depending on which...

Page 11: ...Gas Fuel CAN1 6 9 2 adequate means must be provided to limit the movement of the appliance without depending on the connector and the quick disconnect device or its associated piping to limit the app...

Page 12: ...IS EXPERIENCED IN AND KNOWLEDGEABLE WITH THE OPERATION OF COMMERCIAL COOKING EQUIPMENT Wiring diagrams are located on the side of the control panel assembly as well as in this manual beginning on page...

Page 13: ...l restrict the volume of gas required for satisfactory performance An adequate gas supply line to the unit should be no smaller than the I D of the pipe from the unit to which it is connected Purge th...

Page 14: ...C pressure for propane Before making any adjustments that are affected by the manifold gas pressure first test the gas pressure using the Adjusting Gas Pressure Regulator procedure on page 23 of this...

Page 15: ...all griddle surfaces by turning on all griddle burners to LOW for at least ONE HOUR In case any problems occur do not leave the unit unattended during this time This will temper the griddle surface an...

Page 16: ...supplier CAUTION To eliminate gas build up which could result in an explosion in the event of main burner ignition failure a five minute purge period must be observed prior to re establishing ignitio...

Page 17: ...F OVEN BASE The oven base controls are shown in the figure on the following page of this manual To operate the oven do the following 1 Turn the POWER switch on the base oven control panel to ON The ov...

Page 18: ...e open to rapidly cool the oven after cooking is completed open the doors and switch the fan mode to COOL Heat On Indicator Indicator is lit when the burners are operating It goes out when the selecte...

Page 19: ...ature has been established for a particular product and load you will find the result of succeeding loads to be similar OVERLOADING Do NOT overload the oven The size of the load that can be cooked sat...

Page 20: ...not overload pans or use batter that is too thin Cakes are too coarse lower oven temperature Pies have uneven color reduce number of pies per rack or eliminate use of bake pans Brown sugar topping or...

Page 21: ...e frames are readily removable by merely raising to disengage them from their sockets Wash the racks and rack slides in a sink with mild detergent and warm water Dry them thoroughly with a clean cloth...

Page 22: ...ppearance of the finish NEVER USE A WIRE BRUSH STEEL SCOURING PADS EXCEPT STAINLESS SCRAPER FILE OR OTHER STEEL TOOLS Surfaces which are marred collect dirt more rapidly and become more difficult to c...

Page 23: ...rature Never Seez lubricant After each six months of usage lubricate the door chains and sprockets with the same type of lubricant Motor lubrication information can be found on permanent label located...

Page 24: ...owing procedure to calibrate the griddle thermostats 1 The griddle surface must be scraped clean No product should be present on the griddle during calibration 2 Set all thermostats to 300 F 149 C and...

Page 25: ...the thermostat With a small screw driver turn the set screw Point B to make the adjustments see diagram below If the temperature is lower than the dial setting you will need to turn the screw in a co...

Page 26: ...er on the mixer face and rotate the mixer cap to obtain a clear stable blue flame with a distinct inner cone at each port Excessive primary air causes blowing the flames leaving the ports while insuff...

Page 27: ...WENDY S GAS RANGE ADJUSTMENTS OWNER S MANUAL 1195747 PAGE 27 ADJUSTMENTS Adjustment screw for pilot Air Shutter Pilot Pilot Runner Adjustment of Griddle Burners and Pilot...

Page 28: ...oth doors 3 Check the positioning of the chain on the sprockets There should be five regular links and one master link visible on the front side of each chain If not open the turnbuckles and repositio...

Page 29: ...tiometers on 240V Temperature Control Board 2 Clip the oven temperature probe directly to the oven center shelf Close the oven and place the thermometer on the front Set the temperature selector to HI...

Page 30: ...5 F 163 C and MEDIUM to 335 F 168 C potentiometers Always allow the oven to cycle twice after adjustment to confirm accuracy After completion of calibration remove the oven thermometer and reinstall t...

Page 31: ...attached to the component as well Symptom Possible Cause Check or Replace Main gas supply to unit is OFF Open gas supply valve No electric power Check that electric power is turned on No burners and p...

Page 32: ...d continuity between leads on ignitor No power to ignition module Should be 120V from temp control to ignition module Check blower motor Motor should turn when POWER switch is turned on and oven doors...

Page 33: ...nel and pull the control panel out see drawing below A wiring diagram for the oven is located on the side of the control panel assembly When the control panel is pulled out all power to the control pa...

Page 34: ...l panel and slide it forward The location of the fuses is shown in the following drawing Fuses 208 240V Units ONLY BLOWER WHEEL REPLACEMENT To replace the blower wheel do the following 1 Remove racks...

Page 35: ...WENDY S GAS RANGE TROUBLESHOOTING OWNER S MANUAL 1195747 PAGE 35 TROUBLESHOOTING Wiring Diagram for 120 Volt Models B GND 9 HS2 8 V2 7 V1 6 L2 5 TH 4 L1 3 HS1 2 S1 1...

Page 36: ...TROUBLESHOOTING WENDY S GAS RANGE PAGE 36 OWNER S MANUAL 1195747 TROUBLESHOOTING Wiring Diagram for 208 240 Volt Models B GND 9 HS2 8 V2 7 V1 6 L2 5 TH 4 L1 3 HS1 2 S1 1...

Page 37: ...WENDY S GAS RANGE OWNER S MANUAL 1195747 PAGE 37 Notes...

Page 38: ...WENDY S GAS RANGE PAGE 38 OWNER S MANUAL 1195747 Notes...

Page 39: ...WENDY S GAS RANGE OWNER S MANUAL 1195747 PAGE 39 Notes...

Page 40: ...owever that replacement parts and occasional professional service may be necessary to extend the useful life of this unit When service is needed contact a Southbend Authorized Service Agency or your d...

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