Sony XPERIA XZ2 SOV37 Basic Manual Download Page 1

SOV37

Basic Manual

Preface

Thank you for buying "Xperia XZ2" (simply called "the product" or 
"main unit" from here on). 
Before using the product, read "Basic Manual" (this manual) and 
"Setting Guide" for proper handling.

Packaged items

Before your start using the product, make sure that you have all 
the following packaged items with the product.

Xperia XZ2

USB Type-C

-3.5

φ

 conversion/

TV Antenna cable 01(03SOHSA)

取扱説明書

 (Basic Manual) 

(Japanese)

ご利用にあたっての注意事項

 

(Cautions on using the 
product) (Japanese)

設定ガイド

 (Setting Guide) 

(Japanese)

The following items are not included in the package.

microSD memory card

AC adapter

Earphones

Desktop holder

USB Type-C

 cable

Information

Purchase a specified charger (sold separately).

The battery is built into the product.

Illustrations used in this manual are just images for explanations. 
They may be different from actual ones.

About Operating Instructions

"

S

etting Guide"/"Basic Manual" (this manual)

Handles only basic operations for main features.

Online Manual (Japanese)

Check "Online Manual" (Japanese) which describes detail 
explanations on various functions on the product from the 
following procedure.

From the Home screen, [

]

[

お客さまサポート

 (Customer 

support)

]

[

取扱説明書

 (Online Manual)] (Japanese)

Also, you can check "Online Manual" (Japanese) on the au 
homepage.

https://www.au.com/online-manual/sov

3

7/

"

取扱説明書

 (Full Instruction Manual)" 

(Japanese)

For detailed descriptions on various functions, refer to the "

取扱説

明書(詳細版)

 (Full Instruction Manual)" (Japanese) available on 

the au homepage.

https://www.au.com/support/service/mobile/guide/manual/

For Those Requiring an English Instruction 
Manual 

You can download the English version of the instruction manual 
from the au homepage. 

Download URL: 
https://www.au.com/english/support/manual/

Regarding notations used in this document

In this manual, keys (key icons) are represented by 
simplified illustrations such as 

. Please be 

forewarned.

In this manual, operations of tapping menu items/icons/
buttons on the screen etc. are indicated as [(name of the 
item etc.)].

In this manual, screens and operations for the product with 
au Nano IC Card 04 attached are described.

Screen illustrations shown in this manual may look different 
from the actual screens. In some cases, minor details or a 
part of a screen may be omitted.

In this manual, "Basic Manual" (this manual), "Cautions on 
using the product", "Setting Guide" and "

取扱説明書(詳細

版)

 (Full instruction manual)" (Japanese) are collectively 

referred to as "Instruction Manual".

In this manual, explanations for the theme "Black" are 
provided.

In this manual, operations in portrait view are described as a 
standard. In horizontal view, menu items, icons, buttons on 
the screen, etc. may differ.

In this manual, "au Nano IC Card 04" is abbreviated as "au 
IC card".

In this manual, "microSD

 memory card (commercially 

available)", "microSDHC

 memory card (commercially 

available)" and "microSDXC

 memory card (commercially 

available)" are abbreviated as "microSD memory card".

All of the indicated amounts exclude tax unless otherwise 
specified.

Company names and product names referred to in this 
manual are trademarks or registered trademarks of 
respective companies. The TM and ® marks may be 
omitted in this manual.

"The Company" as appears in the manual refers to the 
following companies: 
Sold by: KDDI CORPORATION, OKINAWA CELLULAR 
TELEPHONE COMPANY
Manufactured by: Sony Mobile Communications Inc.

Getting Ready

Names and functions of parts

a

microSD memory card/
au IC card slot

b

Second microphone

*1

:

Reduces noise so that 
an opposite party can 
easily hear your voice.

c

Notification LED 
(

u

P.24)

d

Proximity/Light sensor:
Switches touch panel 
on and off to prevent 
from erroneous 
operation during a call/
Auto-control for display 
brightness.

e

Earpiece/Speaker

f

Front camera

g

Display (Touch panel)

h

Speaker

i

Mouthpiece/
Microphone

j

USB Type-C connection 
terminal

k

Volume key/Zoom key

l

Power key/Screen lock key

m

Camera key

n

Built-in antenna

*2

o

RGBC-IR sensor:
Detects element of lighting 
source of shooting 
environment to adjust white 
balance automatically when 
shooting.

p

Nameplate

*3

q

GPS/Built-in antenna

*2

r

Flash/Photo light

s

Laser AF sensor:
Detects distance from an 
object when shooting to focus 
the camera on automatically.

t

Camera lens

u

Wi-Fi

®

 antenna

*2

v

Wi-Fi

®

/Bluetooth

®

 antenna

*2

w

au IC card

x

mark

y

Fingerprint sensor

z

Wireless charging touch point

A

Back cover

*4

*1 Do not jab with a sharp object such as a needle. Doing so may 

cause a malfunction.

*2 The antenna is built in. Covering around the antenna by your 

hand may affect the quality of call/communication.

*3 A sticker with CE mark, FCC ID, IMEI information, etc. printed is 

attached. Do not remove the sticker or nameplate.

*4 The back cover is not removable. Removing forcibly might 

cause damage or a malfunction. Also, battery is built into the 
main unit and not removable by customers.

c d

e

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i j

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z

A

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v

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w

n o

au IC card

Your phone number etc. is recorded 
in au IC card.
The product is compatible with au 
Nano IC Card 04.

Attaching/removing au IC card

Before attaching/removing au IC card, make sure to turn off the 
product.

Attaching au IC card

1

Put your fingertip (nail) into the groove of the micro

S

memory card/au IC card slot and draw the cover in the 
direction of arrow

2

Pull out the tray straight from the main unit to remove

3

S

et au IC card into the tray with the IC (metal) part 

facing up

Pay attention to the orientation of notch.
Surely set au IC card into the tray not to come off.

4

Keep the product horizontal, insert the tray with the 
card into the main unit, and then push it straight

Pay attention to the orientation of the main unit and the tray.

5

Firmly press the tray to the end and check that there is 
no gap between the main unit and the cover

Removing au IC card

1

Put your fingertip (nail) into the groove of the micro

S

memory card/au IC card slot and pull out the cover

2

Pull out the tray straight from the main unit to remove

3

Remove au IC card from the tray, insert and push the 
tray straight into the main unit

Pay attention to the orientation of the tray and the main unit.

4

Firmly press the tray to the end and check that there is 
no gap between the main unit and the cover

Information

Note the following points, otherwise handling au IC card 
may cause malfunction or damage.

Do not touch the IC (metal) part of au IC card.

Insert in the correct direction.

Do not use force to attach or remove.

The error message appears when au IC card is not set 
properly or there is a malfunction in au IC card.

Do not lose au IC card after removed.

Do not insert au IC card with conversion adapter attached. 
Doing so may cause a malfunction.

Attaching/Removing a micro

S

D memory card

Before attaching/removing microSD memory card, make sure to 
turn off the product.

Attaching a micro

S

D memory card

1

Put your fingertip (nail) into the groove of the micro

S

memory card/au IC card slot and pull out the cover

2

Pull out the tray straight from the main unit to remove

3

S

et a micro

S

D memory card into the tray with the 

terminal side facing up

Surely set a microSD memory card into the tray not to come 
off.

4

Keep the product horizontal, insert the tray with the 
card into the main unit, and then push it straight

Pay attention to the orientation of the main unit and the tray.

5

Firmly press the tray to the end and check that there is 
no gap between the main unit and the cover

Information

Do not touch the terminal of the microSD memory card.

Insert a microSD memory card in the appropriate direction. 
Inserting forcedly could result in removal failure or may 
cause damage the card.

Removing a micro

S

D memory card

1

Put your fingertip (nail) into the groove of the micro

S

memory card/au IC card slot and pull out the cover

2

Pull out the tray straight from the main unit to remove

3

Remove the micro

S

D card from the tray, keep the the 

product horizontal, insert and push the tray straight 
into the main unit

Pay attention to the orientation of the tray and the main unit.

4

Firmly press the tray to the end and check that there is 
no gap between the main unit and the cover

Charging

When you purchase your product, the internal battery is not fully 
charged. Charge the battery before use.

Information

When charging starts, the Notification LED of the product 
lights according to the battery level. To check the battery 
level, see the status bar in the top of the screen, or from the 
Home screen, [

]

[Settings]

[System]

[About phone]

[Status] and see "Battery level".

If you start charging with the product turned off, a screen 
indicating the charging status launches but operations are 
not available. Thus, do not charge the product in a place 
where the use is prohibited.

The charging time may take longer when charging with a PC 
or while using the camera function.

To watch the TV while charging, use the Wireless Charging 
Pad compatible with Qi (sold separately).

Charging with the AC Adapter

Charging with connecting TypeC Common AC Adapter 02 (sold 
separately) is explained.

1

Insert the power plug of TypeC Common AC Adapter 02 
(sold separately) into an outlet

2

Insert the U

S

B Type-C plug of TypeC Common AC 

Adapter 02 (sold separately) into the U

S

B Type-C 

connection terminal of the product straight

When charging is started with the product powered on, the 
start sound for charging sounds and the Notification LED of 
the product lights.

3

When charging is complete, remove the U

S

B Type-C 

plug of TypeC Common AC Adapter 02 (sold separately) 
from the product

4

Remove the power plug of TypeC Common AC Adapter 
02 (sold separately) from the outlet

TV antenna

To watch the TV, connect USB Type-C

-3.5

φ

 conversion/TV 

Antenna cable 01.

1

Insert the U

S

B Type-C plug of U

S

B Type-C

-

3

.5

φ

 

conversion/TV Antenna cable 01 to the U

S

B Type-C 

connection terminal of the product

IC (metal) part

Front

Back

au Nano IC Card 04

Cover

Groove

Tray

IC (metal) part

Notch

Tray

Cover

Tray

Tray

Terminals of microSD memory card

Cover

Tray

100V AC 
outlet

TypeC Common 
AC Adapter 02 
(sold separately)

Notification LED

USB Type-C 
connection terminal

USB Type-C 
plug

Turning the power on

Turning the power on

1

Press and hold Power key (over 1 sec.)

The product vibrates and after a while, the lock screen 
appears.
When "

ようこそ

 (Welcome)" appears after the product is 

powered on, follow the onscreen instructions to set the 
initial settings.
For details on the initial settings, refer to "Setting Guide".

2

S

wipe (flick) the screen up

The Home screen appears.

Turning the power off

1

Press and hold Power key (over 1 sec.)

2

[Power off]

Information

To restart the product in safe mode (start with almost default 
state), press and hold Power key (over 1 sec.)

Long-touch 

"Power off".

Force-quitting

1

Press and hold Power key and the upper part of the 
volume key at the same time for approximately eight 
seconds, and release your fingers after the product 
vibrates three times consecutively

Locking the screen

Turn off the backlight of the screen to set sleep mode to prevent 
the touch panel or key from operating mistakenly or lock the 
screen.

1

While the screen is displayed, press Power key

Unlocking screen lock

The lock screen appears when turning the power on or the 
screen backlight is canceled by pressing Power key.

1

On the lock screen, swipe (flick) the screen up

Information

In the lock screen, swipe (flick) " 

 " or " 

 " to use Google 

Assistant or Camera.

Basic Operation

Key icons

The operations for 

 at the bottom of screen are as 

follows.

Information

Swipe (flick) the key icon display area left or right to use 
One-handed mode. With One-handed mode

Using the touch panel

The display of the product is a touch panel operated by touching 
it with your finger.

Tap/Double-tap

Tap: Gently touch the screen and then immediately release your 
finger. Double-tap: Touch the same position twice.

Long-touch

Keep touching an item with your finger.

S

lide

While your finger is gently touching the screen, trace it to the 
desired direction to move over.

S

wipe (flick)

Operate the screen by quickly moving (flicking) your finger up/
down/left/right.

Pinch

Touch the screen with two fingers and widen (pinch-out) or 
narrow (pinch-in) the fingers' distance.

Drag

Keep touching an item or icon, trace it to the desired direction to 
move.

Displaying the menu

There are two types for displaying the screen menu; tapping the 
menu icon (

 or  

), and long touching the input field or item.

Depending on application/function, color or shape of menu 
icon, or menu display may differ.

Home screen

Home screen consists of multiple pages. Tap "

" to return to the 

Home screen anytime.

a

Google Search

b

Widgets

c

Shortcuts (Apps)
Long-touch it to display the 
shortcut menu. You can perform 
the specified operation or check 
the app information. When 

 is 

displayed, tap it to add an 
operation shortcut to the Home 
screen.

d

Current position
Indicates the number of pages 
of the Home screen and current 
position. Swipe (flick) the Home 
screen left or right to switch 
pages.

e

Dock
Shortcuts (apps) or folder can be located. They are always 
displayed even when the page of the Home screen is 
switched.

f

Wallpapers

g

Folders (Google, 

基本機能

 (Basic functions))

Several shortcuts (apps) are stored.

h

Apps key
Tap to display the Apps screen.

Information

When an app has notification, a dot or number may appear 
on the shortcut (app) or folder.

Using the Apps screen

In the Apps screen, apps which are installed to the product are 
displayed. Tap the icon to activate the app.

You may incur communication charges depending on the 
function.

S

tarting an app

1

From the Home screen, [

]

When there are several pages in Apps screen, swipe (flick) 
left or right to switch the pages.

2

Tap an app icon to use

Some apps are stored in a folder.

Main apps

Back

Return to the previous screen. Close the 
menu or the Notification panel.

Home

Display the Home screen. Long-touch to 
activate Google Assistant.

Task/History

Display recently used apps in a thumbnail list 
where you can activate or exit an app.
Also, the split screen is available.

Tap/

Double-tap

Slide

Long-touch

Swipe
(Flick)

Drag

Pinch

a

b

d

c

e

g

f

e
h

Phone

Play Store

Contacts

Camera

au-mail

Album

+メッセージ(

SMS

 

(PlusMessage (SMS))

Maps

Google

Chrome

Gmail

Settings

取扱説明書

 (Online 

Manual) (Japanese)

Calendar

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a

Online Manual (Japanese)

Check "Online Manual" (Japanese) which describes detail 
explanations on various functions on the product from the 
following procedure.

From the Home screen, [

]

[

お客さまサポート

 (Customer 

support)

]

[

取扱説明書

 (Online Manual)] (Japanese)

Also, you can check "Online Manual" (Japanese) on the au 
homepage.

https://www.au.com/online-manual/sov

3

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In this manual, the contents on Android 8.0 are provided.

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