Help Guide
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The TV cannot output sound from both the headphones or Bluetooth audio device and the TV speakers
at the same time.
To output sound from both an audio system connected via
eARC/ARC and TV speakers
Sound can be output from both an audio system connected to the TV and the TV speakers at the same
time by satisfying the following conditions.
Connecting the TV and audio system using a digital optical cable
Setting [Digital audio out] to [PCM]
For details about digital optical cable connections, refer to the Connecting an audio system page.
[142] Troubleshooting | Sound
You are concerned about a delay between the
picture and sound.
If a Bluetooth audio device is connected
The picture and sound do not match because the sound is delayed due to the properties of Bluetooth.
You can adjust the output timing of the picture and sound with the A/V sync setting.
To enable [A/V sync], press the HOME button, then select [Settings] — [Display & Sound]
— [Audio output] — [A/V sync].
If a specific audio system is connected with an HDMI cable
You can adjust the output timing of the picture and sound. For details about supported models, refer to
the support site.
Support Site
Related topics
Adjusting the AV sync setting
Adjusting an audio system
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