Sony WF-SP700N Help Manual Download Page 1 | Manualshive

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Wireless Noise Canceling Stereo Headset

WF-SP700N

Use this manual if you encounter any problems, or have any questions.
The main update contents of the headset software version 3.0.0 and later are supported.
Update the software of the headset and "Sony | Headphones Connect" app to the latest version. For details, refer to the
following:

https://www.sony.net/elesupport/

Getting started

What you can do with the Bluetooth function

About voice guidance

Supplied accessories

Checking the package contents

Replacing the earbuds

Replacing the arc supporters

About Water resistant performance of the headset

Parts and controls

Location and function of parts

About the indicator

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Summary of Contents for WF-SP700N

Page 1: ...of the headset and Sony Headphones Connect app to the latest version For details refer to the following https www sony net elesupport Getting started What you can do with the Bluetooth function About voice guidance Supplied accessories Checking the package contents Replacing the earbuds Replacing the arc supporters About Water resistant performance of the headset Parts and controls Location and fu...

Page 2: ...d devices not compatible with one touch connection NFC Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone iOS devices Pairing and connecting with an iPhone Connecting to a paired iPhone Disconnecting Bluetooth connection after use Listening to music Listening to music via a Bluetooth connection Listening to music from a device via Bluetooth connectio...

Page 3: ...pp Using the voice assist function Siri Using the apps What you can do with Sony Headphones Connect app Installing Sony Headphones Connect app Important information Precautions Trademarks Customer support websites Troubleshooting What can I do to solve a problem Power Charging The headset is not turned on Charging cannot be done Charging time is too long The charging case cannot be recognized by a...

Page 4: ...ot be done One touch connection NFC does nor work Unable to make a Bluetooth connection Distorted sound The Bluetooth wireless communication range is short or the sound skips The headset does not operate properly Cannot hear a person on a call Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings 4 ...

Page 5: ... allowing you to listen to music or make phone calls wirelessly Listening to music You can receive audio signals from a smartphone or music player to enjoy music wirelessly Talking on the phone You can make and receive a call hands free while leaving your smartphone or mobile phone in your bag or pocket 4 730 308 11 4 Copyright 2018 Sony Corporation 5 ...

Page 6: ...edium Battery level low When automatically turning off due to low battery Please recharge headset When turning on the noise canceling function Noise canceling When turning on the Ambient Sound Mode Ambient sound When turning off the noise canceling function and the Ambient Sound Mode Off When turning on the Quick Sound Settings function Quick sound settings When turning off the Quick Sound Setting...

Page 7: ...amount Wireless Noise Canceling Stereo Headset 1 Micro USB cable approx 50 cm 19 3 4 in 1 Charging case 1 Long Hybrid silicone rubber earbuds SS S M L 2 each The size M earbuds come attached to the headset Arc supporter M L 2 each The size M arc supporters comes attached to the headset Reference Guide 1 Operating Instructions 1 Other documents 1 set 4 730 308 11 4 Copyright 2018 Sony Corporation M...

Page 8: ...quency sound change the earbuds to another size to fit your right and left ears comfortably and snugly Long Hybrid silicone rubber earbuds A SS size red B S size orange C M size green D L size light blue 4 730 308 11 4 Copyright 2018 Sony Corporation Remove the earbuds Do not pinch the end of the earbud when removing it 1 Attach the earbuds Do not attach the earbuds loose or skewed 2 8 ...

Page 9: ...attached to the headset If you feel the arc supporters are too small replace them with the size L arc supporters Remove the earbuds then remove the arc supporters Do not pull the end of the arc supporter when removing it 1 Attach the arc supporters Arc supporter A front B backside A Align the notch with the tongue 2 9 ...

Page 10: ...4 730 308 11 4 Copyright 2018 Sony Corporation 10 ...

Page 11: ...e sound exit tube which may spoil splashproof performance Do not put the headphone in water or use it in a place with high humidity such as a bathroom Do not drop the headphone or expose it to a high impact This may cause the headset to deform or break and the splashproof performance may deteriorate Wipe off water drops adhered to the headphone with a soft dry cloth etc If any water drops are left...

Page 12: ... when talking on the phone and noise when using the noise canceling function Use the microphone of the left unit when talking on the phone 4 Indicator blue red Lights up in red while charging Lights up in red or blue to indicate the power or communication status of the headset 5 L mark 6 Earbuds 7 Arc supporters 8 right unit 9 Button on the right unit 10 R mark 11 Built in antenna A Bluetooth ante...

Page 13: ... 4 Copyright 2018 Sony Corporation Cover 1 N mark 2 Micro USB port Charges both the headset and the charging case by connecting a computer or USB AC adaptor not supplied to this port with the supplied micro USB cable 3 Charge indicator red Lights up in red while charging the case 4 13 ...

Page 14: ...hts up or flashes Pairing mode Not connected about one second intervals Connection process completed flashes quickly for about five seconds Connected about five second interval The indicator turns off after 60 seconds By operating a button the indicator flashes again Incoming call Remaining battery charge indication High Medium Low needs to charge For details refer to Checking the remaining batter...

Page 15: ...details refer to Initializing the headset to restore factory settings Hint When the remaining battery charge becomes low the indicator turns from blue to red except for pairing mode 4 730 308 11 4 Copyright 2018 Sony Corporation 15 ...

Page 16: ...t them The indicator on the back side of the charging case lights up in red while charging The indicator turns off after charging is complete 1 Set the headset on the charging case Set the headset in the order of and Insert the right unit and left unit until they click and make sure that the units are locked in the charging case Both the headset set and the charging case are charged simultaneously...

Page 17: ...improve after a few recharges If you store the headset for a long time charge the battery to its full capacity once every 6 months to avoid over discharge If the headset is not used for a long time it may take longer to charge the battery If the computer enters into hibernation mode while connected to the headset charging will not be completed properly Check the setting of the computer before char...

Page 18: ...te Usage hours may be different depending on the settings and conditions of use Related Topic Supported codecs What you can do with Sony Headphones Connect app 4 730 308 11 4 Copyright 2018 Sony Corporation Codec Noise canceling function Ambient Sound Mode Available operating time AAC Noise canceling function ON Max 3 hours Ambient Sound Mode ON Max 3 hours OFF Max 3 hours SBC Noise canceling func...

Page 19: ...19 ...

Page 20: ...1 time Low needs to charge Battery level low When the battery is almost empty The indicator turns red When the battery becomes empty the headset sounds a warning beep you hear voice guidance Please recharge headset and the headset turns off automatically When you are using an iPhone or iPod touch When the headset is connected to an iPhone or iPod touch iOS that supports HFP Hands free Profile it w...

Page 21: ...so check the remaining battery charge with the Sony Headphones Connect app Android smartphones and iPhone iPod touch support this app Related Topic What you can do with Sony Headphones Connect app 4 730 308 11 4 Copyright 2018 Sony Corporation 21 ...

Page 22: ...inal is equipped as a standard It is not that we guarantee operation on all computers which meet the following environment Operations using a custom built or homebuilt computer are not guaranteed when using Windows Windows 10 Home Windows 10 Pro Windows 8 1 Windows 8 1 Pro Windows 8 Windows 8 Pro Windows 7 Home Basic Home Premium Professional Ultimate when using Mac Mac OS X version 10 9 or later ...

Page 23: ...uttons of the headset when the headset is not set on the charging case Press and hold the button on the left and the button on the right unit for about 2 seconds until the indicators blue start flashing The noise canceling function turns on automatically and the connection between the left unit and the right unit is established automatically The headset goes into pairing mode when turning on the h...

Page 24: ... button of the headset You can turn off the headset by operating the button of the headset when the headset is not set on the charging case Press and hold the button on the left unit for about 2 seconds until the indicator blue flashes The left unit and right unit turn off Note If the button on the left unit is set as the Google Assistant button the headset cannot be turned off by using the button...

Page 25: ... operation to register a device is called device registration pairing If the device to be connected does not support the one touch connection NFC operate the headset and the device to perform device registration pairing If the device supports one touch connection NFC you can just touch to perform device registration pairing and establish a Bluetooth connection Connecting the headset to a registere...

Page 26: ...ly touching NFC compatible devices together i e at the N Mark symbol or location designated on each device Unlock the screen of the smartphone if it is locked 1 Select Setting More 2 Set the NFC function to on The above procedure is an example For details refer to the operating instructions supplied with your Android smartphone 3 Remove the right and left units from the charging case The headset w...

Page 27: ...ch connection NFC to connect the headset with the smartphone To turn the headset on press and hold the button on the left and the button on the right unit for about 2 seconds until the indicator blue flashes Related Topic How to make a wireless connection to Bluetooth devices Disconnecting the smartphone by one touch NFC Switching the device by one touch NFC Listening to music from a device via Bl...

Page 28: ...press and hold the button on the left unit for about 2 seconds You hear voice guidance Power off the indicator blue goes off then the headset turns off If the button on the left unit is set as the Google Assistant button the headset cannot be turned off by using the button Set the headset into the charging case to turn it off 4 730 308 11 4 Copyright 2018 Sony Corporation Unlock the screen of the ...

Page 29: ...touch connection switching However if you are talking on a Bluetooth mobile phone connected to the headset you cannot switch the Bluetooth connection by one touch When the headset is connected with an NFC compatible smartphone if you touch the smartphone on another NFC compatible Bluetooth headset or Bluetooth speaker the smartphone disconnects from the headset and connects to the Bluetooth device...

Page 30: ...et The headset is charged sufficiently The operating instructions of the smartphone is in hand Set the headset on the charging case Set the headset in the order of and shown in the illustration Insert the right unit and left unit until they click and make sure that the units are locked in the charging case 1 Remove the left unit from the charging case to turn on the unit Do not remove the right un...

Page 31: ...f the smartphone input 0000 The headset and smartphone are paired with each other and connected You will hear a voice guidance BLUETOOTH connected If they are not connected see Connecting to a paired Android smartphone If WF SP700N does not appear on the display try again from step 3 6 A Passkey may be called Passcode PIN code or Password Remove the right unit from the charging case to turn on the...

Page 32: ... information has been deleted after repair etc When a 9th device is paired The headset can be paired with up to 8 devices If a new device is paired after 8 devices are already paired the paired device with the oldest connection time is replaced by the new one When the pairing information for the headset has been deleted from the Bluetooth device When the headset is initialized all pairing informat...

Page 33: ... the right and left units from the charging case Make sure that the indicator blue flashes after you release the button You will hear a voice guidance Power on After the headset turns on if it has automatically connected to the last connected device you will hear a voice guidance BLUETOOTH connected Check the connection status on the Android smartphone If it is not connected proceed to step 3 2 Di...

Page 34: ...eadset the headset may connect automatically to the device by simply turning on the headset In this case deactivate the Bluetooth function on the Bluetooth device or turn off the power If you cannot connect your smartphone to the headset deactivate pairing on your smartphone and perform pairing again For details refer to the operating instructions supplied with your smartphone Related Topic How to...

Page 35: ... headset is charged sufficiently The operating instructions of the iPhone is in hand Set the headset on the charging case Set the headset in the order of and shown in the illustration Insert the right unit and left unit until they click and make sure that the units are locked in the charging case 1 Remove the left unit from the charging case to turn on the unit Do not remove the right unit from th...

Page 36: ...ay of the smartphone input 0000 The headset and iPhone are paired with each other and connected You will hear a voice guidance BLUETOOTH connected If they are not connected see Connecting to a paired iPhone If WF SP700N does not appear on the display try again from step 3 6 A Passkey may be called Passcode PIN code or Password Remove the right unit from the charging case to turn on the unit The co...

Page 37: ... can be paired with up to 8 devices If a new device is paired after 8 devices are already paired the paired device with the oldest connection time is replaced by the new one When the pairing information for the headset has been deleted from the Bluetooth device When the headset is initialized All pairing information is deleted In this case delete the pairing information of the headset from the Blu...

Page 38: ...ight and left units from the charging case Make sure that the indicator blue flashes after you release the button You will hear a voice guidance Power on After the headset turns on if it has automatically connected to the last connected device you will hear a voice guidance BLUETOOTH connected Check the connection status on the iPhone If it is not connected proceed to step 3 2 Display the devices ...

Page 39: ...dset the headset may connect automatically to the device by simply turning on the headset In this case deactivate the Bluetooth function on the Bluetooth device or turn off the power If you cannot connect your iPhone to the headset deactivate pairing on your iPhone and perform pairing again For details refer to the operating instructions supplied with your iPhone Related Topic How to make a wirele...

Page 40: ...e smartphone by one touch NFC 4 730 308 11 4 Copyright 2018 Sony Corporation If using a device that supports one touch connection NFC touch the device to the headset again Unlock the screen of the device if it is locked If using a device that does not support one touch connection NFC operate from the Bluetooth device When disconnected you will hear a voice guidance BLUETOOTH disconnected 1 Turn of...

Page 41: ...RCP Audio Video Remote Control Profile You can play back music etc The operation may vary depending on the Bluetooth device Refer to the operating instructions supplied with your Bluetooth device Hint Connect the headset to a Bluetooth device 1 Wear the headset Put the headset with the indication on your left ear and the indication on your right ear The unit of the headset has a tactile dot A Tact...

Page 42: ... may not be able to adjust the volume depending on the device If you cannot control the volume with the connected device install the Sony Headphones Connect app on your smartphone to control the volume with the app If the communication condition is poor the Bluetooth device may react incorrectly to the operation on the headset Related Topic How to make a wireless connection to Bluetooth devices Co...

Page 43: ...k or the current track during playback Press once and release then press again and hold to fast forward Press twice and release then press again and hold to fast reverse Note For volume control with the connected device You may not be able to adjust the volume depending on the device If you cannot control the volume with the connected device install the Sony Headphones Connect app on your smartpho...

Page 44: ...e smartphone by one touch NFC 4 730 308 11 4 Copyright 2018 Sony Corporation If using a device that supports one touch connection NFC touch the device to the headset again Unlock the screen of the device if it is locked If using a device that does not support one touch connection NFC operate from the Bluetooth device When disconnected you will hear a voice guidance BLUETOOTH disconnected 1 Turn of...

Page 45: ...in The noise canceling function works primarily for noise in the low frequency band Although noise is reduced it is not canceled completely When you use the headset in a train or a car noise may occur depending on street conditions Mobile phones may cause interference and noise Should this occur locate the headset further away from the mobile phone Do not cover the microphones A of the headset wit...

Page 46: ...e Sony Headphones Connect app Note If the button on the left unit is set as the Google Assistant button the headset cannot do the followings by using the button Switching the noise canceling function You can also turn on off the noise canceling function with the Sony Headphones Connect app Turning off the headset Set the headset into the charging case to turn it off If the earbuds are not the supp...

Page 47: ...What is noise canceling Listening to ambient sound during music playback Ambient Sound Mode What you can do with Sony Headphones Connect app 4 730 308 11 4 Copyright 2018 Sony Corporation 47 ...

Page 48: ...off Each time you press the button the function is switched as follows Each time You hear a voice guidance which informs you of the switching of the function The Ambient Sound Mode ON The noise canceling function The Ambient Sound Mode OFF The noise canceling function ON Hint Depending on the ambient condition and type volume of the audio played back ambient sound may not be heard even if you use ...

Page 49: ...e is still large turn off the Ambient Sound Mode Related Topic About voice guidance Using the noise canceling function What you can do with Sony Headphones Connect app 4 730 308 11 4 Copyright 2018 Sony Corporation 49 ...

Page 50: ...device Adjust the volume on the Bluetooth device 3 Turn on the Quick Sound Settings by pressing the button on the left unit two times You hear the voice guidance Quick Sound Settings Quick sound setting turned on When you turn on the quick sound setting the Equalizer setting is switched to Excited and the ambient sound mode Ambient Sound Control is switched to the normal mode To turn off the Quick...

Page 51: ... When using an AAC compatible device use with the Priority on sound quality mode If the connection is unstable such as when producing only intermittent sound select the Priority on stable connection mode Note The playback time may shorten depending on the sound quality and the conditions under which you are using the headset Depending on the ambient conditions in the area where you are using the h...

Page 52: ... such as iPhones and it provides higher sound quality than that of SBC With the headset set to the Priority on sound quality mode when music in one of the above codecs is transmitted from a connected device the headset switches to that codec automatically and plays back the music in the same codec However depending on the device to be connected with the headset you may need to set the device befor...

Page 53: ... or mobile phone Ring tone set on the headset Ring tone set on the smartphone or mobile phone Ring tone set on the smartphone or mobile phone only for a Bluetooth connection Connect the headset to a smartphone or mobile phone beforehand 1 When you hear a ring tone press the button on the right or left unit of the headset and receive the call A voice will be heard from the left unit of the headset ...

Page 54: ...sume automatically even if you finish the call Use a smartphone or mobile phone at least 50 cm away from the headset Noise may result if the headset and the smartphone or mobile phone are too close Related Topic How to make a wireless connection to Bluetooth devices Making a call Functions for a phone call What you can do with Sony Headphones Connect app 4 730 308 11 4 Copyright 2018 Sony Corporat...

Page 55: ...phone are too close Connect the headset to a smartphone or mobile phone beforehand 1 Operate your smartphone or mobile phone to make a call When you make a call the dial tone is heard from the left unit of the headset If you make a call while you are listening to music playback pauses If no dial tone is heard via the headset switch the call device to the headset using your smartphone or mobile pho...

Page 56: ...Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Functions for a phone call 4 730 308 11 4 Copyright 2018 Sony Corporation 56 ...

Page 57: ...he button on the right unit for about 2 seconds to change the call device between the headset and the smartphone or mobile phone Incoming call Press the button on the right or left unit once to answer a call Press and hold the button on the right or left unit for about 2 seconds to reject a call During call Press the button on the left or right unit once to finish a call Press and hold the button ...

Page 58: ...e smartphone by one touch NFC 4 730 308 11 4 Copyright 2018 Sony Corporation If using a device that supports one touch connection NFC touch the device to the headset again Unlock the screen of the device if it is locked If using a device that does not support one touch connection NFC operate from the Bluetooth device When disconnected you will hear a voice guidance BLUETOOTH disconnected 1 Turn of...

Page 59: ...se unpair the headphones from the Bluetooth settings of your smartphone and redo the pairing process Note If the button on the left unit is set as the Google Assistant button in step 2 the noise canceling function cannot be switched and the headset cannot be turned off by using the button Set the headset into the charging case to turn it off The Google Assistant may not be used in some countries r...

Page 60: ...4 730 308 11 4 Copyright 2018 Sony Corporation 60 ...

Page 61: ...input Assist App and then set Assist App to the Google app The above procedure is an example For details refer to the operating instructions of the Android smartphone Note The latest version of the app may be required For details on the Google app refer to the operating instructions or the support website of the Android smartphone or the Google Play store website The Google app may not be activate...

Page 62: ...ils refer to the operating instructions of the iPhone Note For details on Siri refer to the operating instructions or support website of the iPhone 1 Connect the headset to the iPhone via Bluetooth connection 2 When the iPhone is using the Bluetooth connection and in standby or playing music press and hold the button on the right unit to activate Siri Siri is activated and you will hear the start ...

Page 63: ...fast reverse fast forward Check the connection status and the settings of the headset Check the software version of the headset Update the software of the headset Change the function of the button on the left unit For details of the Sony Headphones Connect app refer to the following URL http rd1 sony net help mdr hpc h_zz Hint The operation of the Sony Headphones Connect app depends on the audio d...

Page 64: ...nect app 4 730 308 11 4 Copyright 2018 Sony Corporation Download the Sony Headphones Connect app from the Google Play store or App Store and install the app on your smartphone For details of the Sony Headphones Connect app refer to the following URL http rd1 sony net help mdr hpc h_zz 1 After installing the app launch the Sony Headphones Connect app 2 64 ...

Page 65: ...quired to conform to the Bluetooth standard specified by Bluetooth SIG Inc and be authenticated Even if the connected device conforms to the above mentioned Bluetooth standard some devices may not connect or work correctly depending on the features or specifications of the device While talking on the phone hands free noise may occur depending on the device or communication environment Depending on...

Page 66: ...y Install the earbuds firmly If an earbud accidentally detaches and is left in your ear it may cause injury Since children may swallow small parts such as the headset and earbuds store the headset in the charging case after use and keep it out of the reach of children If you have any questions or problems concerning this headset that are not covered in this manual please consult your nearest Sony ...

Page 67: ...e trademarks of Google LLC Windows is a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Mac OS X iPhone iPod touch and Siri are trademarks of Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc registered in the U S and other countries IOS is a trademark or registered trademark of Cisco in the U S and o...

Page 68: ...set For customers in the U S A http esupport sony com For customers in Canada http esupport sony com CA For customers in Latin America http esupport sony com LA For customers in European countries www sony eu support For customers in China https service sony com cn For customers in other countries regions http www sony asia com 4 730 308 11 4 Copyright 2018 Sony Corporation 68 ...

Page 69: ...u may be able to resolve some issues by charging the battery Reset the headset Initialize the headset This operation resets the headset to the factory settings and deletes all pairing information Look up information on the issue on the customer support website If the operations above do not work consult your nearest Sony dealer Related Topic Customer support websites Resetting the headset Initiali...

Page 70: ...Canceling Stereo Headset WF SP700N The headset is not turned on Make sure the battery is charged enough to turn the headset on Related Topic Checking the remaining battery charge 4 730 308 11 4 Copyright 2018 Sony Corporation 70 ...

Page 71: ... USB cable supplied Check that the micro USB cable is connected to the charging case and the computer firmly Make sure that the USB AC adaptor is firmly connected to the AC outlet Check that the computer is turned on Check that the computer is not in standby sleep or hibernation mode When using Windows 8 1 update using Windows Update 4 730 308 11 4 Copyright 2018 Sony Corporation 71 ...

Page 72: ...Wireless Noise Canceling Stereo Headset WF SP700N Charging time is too long Check that the charging case and the computer are directly connected not via a USB hub 4 730 308 11 4 Copyright 2018 Sony Corporation 72 ...

Page 73: ... the USB port of the computer Check that the charging case and the computer are directly connected not via a USB hub A problem may have occurred with the connected USB port of the computer Connect to another USB port if it is available Try the USB connection procedure again in cases other than those stated above 4 730 308 11 4 Copyright 2018 Sony Corporation 73 ...

Page 74: ... battery charge is shown only on the screen of an iPhone or iPod touch iOS 5 0 or later that supports HFP Hands free Profile Make sure that the iPhone or iPod touch is connected with HFP Hands free Profile Otherwise the remaining battery charge will not be displayed correctly Related Topic Checking the remaining battery charge 4 730 308 11 4 Copyright 2018 Sony Corporation 74 ...

Page 75: ... and both the right and left units of the headset are turned on Check that the headset and the transmitting Bluetooth device are connected via Bluetooth A2DP Turn up the volume if it is too low Check that the connected device is playing back Pair the headset and the Bluetooth device again Related Topic How to make a wireless connection to Bluetooth devices Listening to music from a device via Blue...

Page 76: ... the volume on the connected device Depending on the device you may not be able to adjust the volume In that case install Sony Headphones Connect app and adjust the volume on the app Related Topic Installing Sony Headphones Connect app 4 730 308 11 4 Copyright 2018 Sony Corporation 76 ...

Page 77: ...tooth connection to A2DP by operating the Bluetooth device when HFP or HSP is set If you connect a device with a built in radio or tuner to the headset broadcasts may not be received or sensitivity may be reduced Move the headset away from the connected device and try again If you have previously connected the headset to this Bluetooth device only an HFP HSP Bluetooth connection may be made when t...

Page 78: ...roved by changing the wireless playback quality settings or fixing the wireless playback mode to SBC on the transmitting device For details refer to the operating instructions supplied with the transmitting device Because Bluetooth devices and Wi Fi IEEE802 11b g n use the same frequency 2 4 GHz microwave interference may occur resulting in noise or audio dropout or communications being disabled i...

Page 79: ...d on Adjust the earpad position to fit your ears The noise canceling function is effective in low frequency ranges such as airplanes trains offices near air conditioning and is not as effective for higher frequencies such as human voices Related Topic What is noise canceling Using the noise canceling function 4 730 308 11 4 Copyright 2018 Sony Corporation 79 ...

Page 80: ...e headset for more than 7 seconds to enter pairing mode When you pair the headset with devices again after initializing or repairing the headset information for pairing with the headset remaining on the iPhone or other device may prevent you from pairing them successfully iPhone etc In this case delete the pairing information of the headset from the device and then pair them again Related Topic Ab...

Page 81: ... forth slowly Check that the NFC function of the smartphone is set to On If the smartphone is in a case remove it NFC reception sensitivity varies depending on the smartphone If the connection repeatedly fails connect disconnect by operating the smartphone You cannot make a one touch connection NFC while charging the battery because the headset cannot be turned on Finish charging first and then ma...

Page 82: ...evices via the Bluetooth function In that case operate the last connected Bluetooth device and disconnect the Bluetooth connection The Bluetooth device is in sleep mode Cancel the sleep mode The Bluetooth connection is terminated Make the Bluetooth connection again In case that the pairing information for the headset has been deleted on the connected device pair the headset with the device again R...

Page 83: ...Help Guide Wireless Noise Canceling Stereo Headset WF SP700N Distorted sound Keep the headset away from a microwave oven Wi Fi device etc 4 730 308 11 4 Copyright 2018 Sony Corporation 83 ...

Page 84: ...e Bluetooth device In places with wireless LAN where a microwave oven is used electromagnetic waves are generated etc The situation may be improved by changing the wireless playback quality settings or fixing the wireless playback mode to SBC on the transmitting device For details refer to the operating instructions supplied with the transmitting device Because Bluetooth devices and Wi Fi IEEE802 ...

Page 85: ...operly Reset the headset Pairing information is not deleted by this operation If you cannot use the headset even after resetting it initialize the headset Related Topic Resetting the headset Initializing the headset to restore factory settings 4 730 308 11 4 Copyright 2018 Sony Corporation 85 ...

Page 86: ...s of the Bluetooth device to make sure the sound comes from the headset during a call Re establish the connection using the Bluetooth device Select HFP or HSP for the profile While listening to music with the headset stop playback and press the button on the right or left unit to respond to an incoming call Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Makin...

Page 87: ...Help Guide Wireless Noise Canceling Stereo Headset WF SP700N Low voice from callers Turn up the volume of the connected device 4 730 308 11 4 Copyright 2018 Sony Corporation 87 ...

Page 88: ...h the L and R side buttons simultaneously for 7 seconds or more The indicator red turns off once then the headset is reset Pairing information and other settings are not deleted by this operation If the headset does not operate correctly even after resetting initialize the headset to restore factory settings Related Topic Initializing the headset to restore factory settings 4 730 308 11 4 Copyrigh...

Page 89: ...into the flashing state then the indicator blue flashes 4 times and the headset is reset to the factory settings All pairing information is deleted In this case delete the pairing information of the headset from the Bluetooth device and then pair them again If initialization is not completed correctly such as when you release your finger from the button during initialization the indicator red will...

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