NWZ-S636F / S638F / S639F / S736F / S738F / S739F .GB.4-110-117-11(1)
Troubleshooting
1
1
Symptom
Cause/Remedy
Noise is generated.
Noise Canceling (NWZ-S736F/S738F/S739F only) is
set in a quiet place.
Noise tends to be more noticeable in a quiet place
or depending on the noise type. Release Noise
Canceling (
page 103). Furthermore, the
supplied headphones are designed for fairly high
sensitivity to maximize the effectiveness of Noise
Canceling in noisy places such as outside or in a
train. For this, you may hear white noise in a
quiet place even if you release Noise Canceling.
A device emitting radio signals, such as a mobile
phone is being used near the player.
When using devices such as mobile phones, keep
them away from the player.
Music data imported from CDs, etc., is damaged.
Delete the data, then import and transfer it again.
When importing data to your computer, close any
other applications to avoid data damage.
Transferred files are not in a playable format. For
details, see “Supported file format” of
“Specifications” (
Some songs may not be played back, depending
on certain file specifications.
Noise Canceling function
(NWZ-S736F/S738F/
S739F only) is not
effective.
The NOISE CANCELING switch is set to the off
position.
Slide the NOISE CANCELING switch in the
direction of the arrow
.
You are using headphones other than the supplied
ones.
Use the supplied headphones.
The supplied headphones are not being used properly.
Change the size of the earbuds or adjust the
earbud position to fit your ears snugly and
comfortably (
page 8). If you change the size of
earbuds, turn to install them firmly on the
headphones to prevent from detaching and
remaining in your ears.
The player is used in a quiet place.
The Noise Canceling function may not be
effective in a quiet place or depending on the type
of noise.
Continued
Operation
(continued)
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