Troubleshooting
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1
Press the
Ctrl
+
Alt
+
Delete
keys and click the arrow next to the
Shut down
button and
Restart
to restart the computer.
2
Remove the disc from the optical disc drive.
3
Check the disc for dirt or damage. If you need to clean the disc, see
On Handling Discs
for instructions.
What should I do if the drive tray does not open?
❑
Make sure your computer is on.
❑
If power supply to the optical disc drive is disabled by
VAIO Power Management
, the substitute drive eject button on the
optical disc drive will not work. Use the disc drive eject button located to the upper left of the keyboard. Note that it will
take a while to eject the drive tray if the optical disc drive is not powered.
❑
If the drive eject button does not work, click
Start
and
Computer
. Right-click the optical disc drive icon and select
Eject
.
❑
If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole near the
substitute drive eject button.
❑
Try restarting your computer.
