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35

Troubleshooting

If the unit appears to be operating erratically, try to diagnose and correct the problem using the following instructions. If 
the problem persists, consult with qualified Sony personnel.

Power

Picture

On-screen display

Remote control

Error Handling

Symptom

Cause and Remedy

Page

The power is not turned on.

Check the indicators.

37

After the AC power cord is connected, it may take about 10 seconds until the unit is ready 
to be turned on. Wait a while then turn on the unit.

The power is suddenly turned off.

Check that “Power Saving” in the Setup 

 menu is set to “Standby.”

26

Set “Power Saving” to “Off.”

26

Symptom

Cause and Remedy

Page

No picture.

Check that the connecting cable is connected to the external equipment properly.

11

Select the input source correctly using the INPUT button.

13

Check that the computer signal is set for output to an external monitor.
If a notebook computer and the signal is output to its display and an external monitor, the 
external monitor’s image may not be displayed correctly. Set your computer to output the 
signal to only an external monitor.

The picture is too dark.

Adjust “Contrast” or “Brightness” on the Picture 

 menu properly.

19

The picture is not clear.

Adjust the focus.

8

Condensation has accumulated on the lens. Leave the unit for about two hours with the 
power on.

The color of characters or the picture 
is not appropriate.

Select the desired color registration in “Panel Alignment” on the Installation 

 menu.

30

Image is left on the projection image. 
(Image retention)

When high contrast non-moving images are displayed for a long period of time, there may 
be some image retention on the projection image. This is only a temporary condition. 
Turning off the power for a while will eliminate the retained image.

Symptom

Cause and Remedy

Page

On-screen display does not appear.

Set “Status” on the Setup 

 menu to “On.”

25

Check if the ON/STANDBY indicator should light in green. When the ON/STANDBY 
indicator blinks in green, the unit is starting up. Wait until it stops blinking and remains lit 
in green.

7

Symptom

Cause and Remedy

Page

The remote control does not work.

Batteries could be weak. Replace them with new batteries.

Insert the batteries with the correct polarities.

6

If there is a light source near the remote control detector, the unit may work improperly or 
inadvertently.

Confirm the position of the remote control detector on the unit.

4

Set “IR Receiver” to “Front & Rear” on the Installation 

 menu.

29

Check if the “ID Mode” of the projector corresponds to that of the remote control.

5

, 29

Make sure that the cable is not connected to the IR IN connector. 

3

Summary of Contents for VPL-GTZ280

Page 1: ...rojector Operating Instructions Before operating the unit please read this manual and supplied Safety Regulations thoroughly and retain it for future reference VPL GTZ280 4 588 755 14 1 2016 Sony Corporation ...

Page 2: ...ideo Signal 15 Using the Menus Operation through the Menus 16 Picture Menu 18 Advanced Picture Menu 22 Screen Menu 23 Setup Menu 25 Function Menu 27 Items Locked by Settings Lock 28 Installation Menu 29 Information Menu 32 About the Preset Memory 32 Using Network Features Displaying the Control Window of the Unit with a Web Browser 33 Operating the Control Window 34 Switching the Page 34 Setting t...

Page 3: ...als to control the projector When connecting to the IR IN connector the remote control detector does not work with the remote control IR OUT Outputs the control signals received at the projector to the connected devices When operating the projector with the remote control the connected devices can also be operated i TRIGGER 1 TRIGGER 2 connector page 29 j Connector light switch Turns on off the co...

Page 4: ...r Lens not supplied page 40 s Ventilation holes intake If you look through the projection lens while the unit is projecting the light may damage your eyes Take special caution when using the unit around children Rear Bottom a Remote control detector page 8 b Ventilation holes exhaust c Feet adjustable page 10 When using the unit in the upside down position you can remove the feet and attach them t...

Page 5: ... again to restore the image POSITION button Stores and recalls the lens settings page 14 MOTIONFLOW button Reproduces fast moving images smoothly page 19 CONTRAST ENHANCER button Corrects the image automatically to optimize the contrast according to a scene page 19 REALITY CREATION button Adjusts the detail and noise processing of images page 18 g ID MODE switch Sets the ID mode of the remote cont...

Page 6: ...mote Control Caution about handling the remote control Handle the remote control with care Do not drop or step on it or spill liquid of any kind onto it Do not place the remote control in a location near a heat source a place subject to direct sunlight or a damp room Connecting the AC Power Cord 1 Plug the AC power cord into the AC IN socket then attach the plug holder to the AC power cord 2 Slide...

Page 7: ... stripes pattern may rarely appear on the screen depending on the distance between the screen and the unit or the zooming magnifications This is not a malfunction of the unit Selecting the Menu Language The factory setting for the language for displaying menus messages etc is English To change the on screen language proceed as follows 1 After connecting the AC power cord to the unit plug the AC po...

Page 8: ...ocus Lens Zoom and Lens Shift Depending on the installation location of the unit you may not be able to control it with the remote control In this case point the remote control at the remote control detector of the unit or the screen 1 Adjust the focus Press the FOCUS button to display the Lens Focus adjustment window test pattern Then adjust the focus of the picture by pressing the M m buttons Ti...

Page 9: ...g the picture position do not touch the lens unit otherwise your fingers may be pinched by the moving parts To adjust the horizontal position Press The picture projected on the screen moves right or left from the center of the lens Top view To adjust the vertical position Press M m The picture projected on the screen moves up or down from the center of the lens Side view The range to move the pict...

Page 10: ...stable to keep the unit level If the unit is tilted up or down the projected image may be trapezoidal Be careful not to catch your finger when turning the feet adjustable Lens adjustment window test pattern Notes Projected Picture Feet adjustable Turn to adjust 1 78 1 16 9 2 35 1 1 85 1 1 33 1 4 3 The dashed lines show the screen sizes of each aspect ratio ...

Page 11: ...rating instructions of the connected equipment When connecting two DisplayPort cables to project a 4096 2160 or 3840 2160 high resolution picture connect DisplayPort output 1 and DisplayPort output 2 of the workstation to DisplayPort input 1 and DisplayPort input 2 of the unit respectively If no picture is projected with the workstation connected to the unit with DisplayPort cables check the setti...

Page 12: ...lay and this equipment the picture of the equipment may not appear properly Set your computer to output the signal to only the external monitor For details refer to the computer s operating instructions supplied with your computer For settings of the computer consult with the manufacturer of the computer Connecting to a Computer Notes Right side of the unit to monitor output Video signal flow Comp...

Page 13: ... starts shutdown and turns off 2 Unplug the AC power cord from the wall outlet Never disconnect the AC power cord while the unit is turned on Projecting High Resolution Images V Split display Signals transferred after an image is split at 4096 2160 or 3840 2160 resolution are projected 1 Connect DisplayPort output 1 and DisplayPort output 2 of the workstation to DisplayPort input 1 and DisplayPort...

Page 14: ... 78 1 16 9 and 2 35 1 are projected on a 2 35 1 screen After you have selected and confirmed the lens position the lens starts to move Do not touch or place anything near the lens otherwise it may cause injury or a malfunction If you press any button on the remote control or the unit while the lens is moving the lens stops In this case select the lens position again or adjust the lens manually The...

Page 15: ...pect setting Select the aspect mode taking into account that changing the aspect ratio of the original picture will provide a different look from that of the original image Note that if the unit is used for profit or for public viewing modifying the original picture by switching the aspect may constitute an infringement of the rights of authors or producers which are legally protected Original ima...

Page 16: ...llowed by an arrow B the next menu window with setting items appears 1 Press MENU The menu window appears 2 Press M m to select a menu item and press or ENTER The items that can be set or adjusted with the selected menu appear The item presently selected is shown in white 3 Press M m to select an item you want to set or adjust and press or ENTER The setting items are displayed in a pop up menu in ...

Page 17: ...djusted Select Reset from the Picture menu When the screen display appears select Yes using and press ENTER All of the following settings are reset to its factory preset value Reality Creation Cinema Black Pro Motionflow Contrast Brightness Color Hue Color Temp Sharpness and Expert Setting on the Picture menu To reset the items that have been adjusted Select an item in the menu screen and display ...

Page 18: ...ching TV programs sports concerts and other video images in a bright environment User 1 User 2 User 3 You can adjust the picture quality to suit your taste and save the setting The factory default setting is the same as Reference Tip Any adjustments to picture quality settings are saved for each input Reset Resets all currently selected Calib Preset mode settings to their default values page 17 Ti...

Page 19: ...usts the contrast Higher values increase the sharpness in images while lower values decrease the sharpness Brightness BRIGHTNESS Adjusts the brightness of the picture The higher the setting the brighter the picture The lower the setting the darker the picture Color Adjusts the color density The higher the setting the greater the intensity The lower the setting the lower the intensity Hue Adjusts t...

Page 20: ...on of the flat parts of images High Middle Low You can adjust the smooth gradation effect Off The smooth gradation function is not applied Gamma Correction Adjusts the response characteristics of the tone of the picture Select a favorite tone from 10 options 1 8 Bright Produces a brighter picture overall 2 0 2 1 2 2 2 4 2 6 Dark Produces a darker picture overall Gamma 7 Simulates the gamma curve o...

Page 21: ...ce setting Tip You can adjust each item to a color space according to your preference Input Lag Reduction Reduces the delay of the display for a video On Shortens the time to display the input video image effective for increasing the performance of the display reaction speed when using an external controller etc Off Turns the Input Lag Reduction function off Tip When Input Lag Reduction is set to ...

Page 22: ...wer has been on for more than 30 minutes It takes a few minutes for Pre Check or Adjust to complete When Pre Check or Adjust starts the screen position may shift as the lens returns to its factory default position After completion the screen returns to its previous position automatically If the environment such as the brightness of the room changes while performing Pre Check or Adjust measurement ...

Page 23: ...2 or Custom 3 in the display change to Select Recalls the settings of the selected position Tips The optimal aspect ratio is preset for each picture position The aspect ratio can be changed and saved for each picture position When saving the Picture Position temporarily move the picture from the saving point down 5 cm or more then move the picture up again and save This improves the precision of t...

Page 24: ...gnal page 41 When a computer signal is input you cannot select the aspect setting Aspect setting is stored for each of the five Picture Positions Adjust the aspect after selecting the Picture Position Final adjusted values are stored automatically Blanking This feature allows you to adjust the displayable region within the four directions of the screen On Select the edge to adjust by highlighting ...

Page 25: ... off On Performs the calibration automatically Off Does not perform the calibration automatically High Altitude Mode Sets the unit to operate at the prevailing atmospheric pressure On Use this setting when using the unit at an altitude of 1 500 m approx 4 900 ft or higher Off Use this setting when using the unit at normal altitudes Tip When this item is set to On the fan noise becomes slightly lou...

Page 26: ...0 minutes power is turned off automatically and the projector goes into standby mode Off Disables the Power Saving function All Reset All settings by the main unit and adjusted data by the connected devices are initialized to their factory preset values Setting items Description ...

Page 27: ...lays a test pattern according to the setting On A test pattern appears on the screen to be used when adjusting the lens with Lens Focus Lens Zoom and Lens Shift Off A test pattern does not appear Tip While the test pattern is displayed it is only displayed in green to allow you to adjust the focus easily Settings Lock Locks menu item settings to prevent operational error page 28 Off Cancels the Se...

Page 28: ... Gradation Gamma Correction Color Correction Clear White Color Space Input Lag Reduction Advanced Picture menu Auto Calibration Setup menu Periodic LD Calibration Setup menu Status Language Menu Position High Altitude Mode Remote Start Network Management Power Saving Function menu Test Pattern Installation menu Image Flip Lens Control Trigger Select IR Receiver ID Mode Panel Alignment Network Sett...

Page 29: ...he TRIGGER 1 TRIGGER 2 connector Off Turns off the TRIGGER connector function Power Outputs 12 V signals from the TRIGGER 1 TRIGGER 2 connectors when the unit is on The TRIGGER 1 TRIGGER 2 connectors do not output any signals when the unit is in standby 2 35 1 Zoom Works with the Aspect setting s 2 35 1 Zoom page 24 and outputs a 12 V signal from the TRIGGER 1 or TRIGGER 2 connector IR Receiver Se...

Page 30: ...ns for the vertical position V Position then press ENTER Set the amount to adjust with the buttons for the horizontal direction H and with the M m buttons for the vertical direction V You can select the position to adjust again by pressing ENTER Reset Returns to the factory settings Off The optimized data has been preset Depending on the adjustments made above colors may become uneven or the resol...

Page 31: ...cense Unique Device ID Displays the ID number of the unit Tip For details on features activated by Activate Licenses refer to the following web site https www ecspert sony biz Supported Web browsers are as follows Windows OS Internet Explorer 10 11 Microsoft Edge Windows 10 Google Chrome Mac OS Safari Setting items Description Note ...

Page 32: ...he signal from the preset memory to adjust it to an optimum picture The signal type is displayed in the Information menu Depending on the computer input signal parts of projection image may be hidden or displayed incorrectly Items Description Model Name Displays the model name Serial No Displays the serial number Signal type Displays the resolution of the video which you are watching Software Vers...

Page 33: ...he menu displays only English If the browser of your computer is set to Use a proxy server when you have access to the unit from your computer click the check mark to set accessing without using a proxy server AMX DDDP is not compatible with IPv6 These network functions are available when the unit is turned on Displaying the Control Window of the Unit with a Web Browser 1 Connect the LAN cable 2 S...

Page 34: ...sword The name of the administrator is preset to root The password can be changed in the Password page in the Setup page When you change the password input a new password after deleting the password that was set The password of the administrator and user should be 8 to 16 characters that includes both alphabet and numeric characters Alphabet is case sensitive The default password Projector cannot ...

Page 35: ...ear Adjust the focus 8 Condensation has accumulated on the lens Leave the unit for about two hours with the power on The color of characters or the picture is not appropriate Select the desired color registration in Panel Alignment on the Installation menu 30 Image is left on the projection image Image retention When high contrast non moving images are displayed for a long period of time there may...

Page 36: ...e unit Fan speed increases to maintain the product reliability of the projector s components in a room where the temperature is higher than normal The fan noise becomes slightly louder in these rooms The approximate normal temperature for the unit is 25 C 77 F The lens shift cannot be adjusted The lens shift cannot be adjusted over the range of movement Adjust the lens shift within the range of mo...

Page 37: ... power after a while If the symptom persists consult qualified Sony personnel Six times The unit detects a drop impact If there is abnormality on the unit consult with qualified Sony personnel If there are no abnormalities on the unit disconnect the AC power cord and check that the ON STANDBY indicator turns off then connect the AC power cord and turn the unit on Eight times The lens is not secure...

Page 38: ... When using the unit at high altitude set High Altitude Mode to On When temperature inside the unit remains high High Altitude Mode is switched to On in 1 minute then the fan speed increases 25 Power Saving Mode is set Projector will automatically enter Standby Mode in 1 minute Power Saving is set to Standby If no signal is input the power turns off after 1 minute and the projector goes into stand...

Page 39: ...to a PC connected to the internet Download the update files from the Sony website Some USB memories may not be supported for use NOTICES AND LICENSES FOR SOFTWARE USED IN THIS PRODUCT Refer to Software License Information supplied separately Others Note Trademark Information Blu ray and Blu ray Disc are trademarks of Blu ray Disc Association DisplayPort DisplayPort logo and VESA are trademarks or ...

Page 40: ...0 mA Sync connectors IN 1 OUT 1 Outside dimensions w h d 550 mm 228 mm 750 mm 21 21 32 inches 8 31 32 inches 29 17 32 inches Mass Approx 40 0 kg 88 lb 1 7 oz excluding the lens Power requirements AC 220 V to 240 V 6 A 50 60 Hz for Europe and China AC 100 V to 240 V 12 A to 6 A 50 60 Hz for countries other than Europe and China Power consumption 1 2 kw max Standby mode power consumption 0 5 W Opera...

Page 41: ...Preset signal resolution fH kHz fV Hz Sync DisplayPort 12 1080 60p 1080 60p 1920 1080p 67 500 60 000 z 13 1080 50p 1080 50p 1920 1080p 56 260 50 000 z 14 1080 24p 1080 24p 1920 1080p 26 973 23 976 z 74 3840 2160 60p 3840 2160 60p 3840 2160 133 293 59 988 z 1 75 3840 2160 50p 3840 2160 50p 3840 2160 112 500 50 000 z 2 76 4096 2160 60p 4096 2160 60p 4096 2160 133 264 59 975 z 1 77 4096 2160 50p 4096...

Page 42: ...and Calib Preset Reality Creation Laser Light Setting Contrast Enhancer Motionflow Contrast Brightness Color Hue Color Temp D93 D55 Custom Gain R For each Color Temp Gain G Gain B Bias R Bias G Bias B Sharpness For each input connector and Calib Preset NR MPEG NR Smooth Gradation Gamma Correction Color Correction Clear White Color Space BT 709 Custom Red For each Color Space Green Blue Cyan Red Ma...

Page 43: ...cross at right angles is aligned with the center of the projected image and full width or full height of the projected image is regarded as 100 VS Vertical lens shift range up VS Vertical lens shift range down HS Horizontal lens shift range right HS Horizontal lens shift range left Projection distance L Projected image Front of the lens Lens shift range Projected image Center of the lens 50 50 Cen...

Page 44: ... 2 81 6 14 111 241 120 3 05 m 2 70 1 42 106 56 2 17 2 76 86 108 3 39 7 38 134 290 150 3 81 m 3 37 1 78 133 70 2 74 3 47 108 136 4 25 9 25 168 364 200 5 08 m 4 49 2 37 177 93 3 67 4 65 145 183 5 70 12 36 225 486 Lens Projection distance L minimal length Projection distance L maximal length VPLL Z7008 L 0 018689 D 0 0733 L 0 735786 D 2 8875 L 0 023617 D 0 0664 L 0 929788 D 2 6152 VPLL Z7013 L 0 0288...

Page 45: ...1 90 2 41 75 95 2 96 6 46 117 254 120 3 05 m 2 66 1 49 105 59 2 29 2 91 90 114 3 56 7 77 141 305 150 3 81 m 3 32 1 87 131 74 2 88 3 65 114 143 4 47 9 73 176 383 200 5 08 m 4 43 2 49 174 98 3 86 4 89 152 192 5 99 13 00 236 511 Lens Projection distance L minimal length Projection distance L maximal length VPLL Z7008 L 0 019643 D 0 0733 L 0 773332 D 2 8875 L 0 024822 D 0 0664 L 0 977234 D 2 6152 VPLL...

Page 46: ... 80 1 19 110 47 2 26 2 88 89 113 3 53 7 69 139 302 150 3 81 m 3 51 1 49 138 59 2 85 3 61 112 142 4 43 9 63 175 379 200 5 08 m 4 67 1 99 184 78 3 82 4 84 151 190 5 93 12 86 234 506 Lens Projection distance L minimal length Projection distance L maximal length VPLL Z7008 L 0 019441 D 0 0733 L 0 765407 D 2 8875 L 0 024567 D 0 0664 L 0 967219 D 2 6152 VPLL Z7013 L 0 030024 D 0 0800 L 1 182064 D 3 1491...

Page 47: ...550 21 21 32 65 2 9 16 L The distance between the front of the lens center and the front of the cabinet VPLL Z7008 159 0 mm 6 1 4 inches Tele to 185 2 mm 7 9 32 inches Wide VPLL Z7013 130 2 mm 5 1 8 inches L 131 5 5 32 VPLL Z7013 134 5 9 32 VPLL Z7008 197 7 3 4 692 7 27 9 32 28 6 1 1 8 492 7 19 13 32 28 6 1 1 8 ...

Page 48: ...nt 31 Light Timer 32 Location of controls Front 3 Rear Bottom 4 M Menu Advanced Picture 22 Function 27 Information 32 Installation 29 Operation 16 Picture 18 Screen 23 Setup 25 Menu Position 25 Messages Caution 38 Warning 38 Motionflow 19 MPEG NR MPEG Noise Reduction 20 N Network Features 33 Network Management 25 Network Setting 30 NR Noise Reduction 20 P Panel Alignment 30 Periodic LD Calibration...

Page 49: ...Sony Corporation ...

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