Troubleshooting >
Networking
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑
Connection capability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑
Make sure the
WIRELESS
switch is on and the
WIRELESS
indicator light is lit on your computer.
❑
Make sure power to the access point is on.
❑
Follow these steps to check the settings:
1
Click
Start
and then
Control Panel
.
2
Click
Network and Internet Connections
.
3
Click
Network Connections
.
4
Right-click
Wireless Network Connection
.
5
Click
Properties
.
6
Click the
Wireless Networks
tab.
7
Click
View Wireless Networks
to see that your access point is selected.
❑
Make sure the encryption key is correct.
What should I do if I cannot access the Internet?
❑
Check the access point settings. See the manual that came with your access point for more information.
❑
Make sure your computer and the access point are connected to one another.
❑
Move your computer away from obstacles or closer to any access point you may be using.
❑
Make sure your computer is properly configured for Internet access.
