Troubleshooting >
Built-in Camera
Built-in Camera
Why does the viewfinder show no images or poor-quality images?
❑
The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another.
❑
The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This
is normal and does not indicate a malfunction.
❑
If the problem persists, restart your computer.
Why are captured images poor in quality?
❑
The images captured under the fluorescent light may show reflections of light.
❑
A dark portion in captured images may appear as a noise.
❑
If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See
Built-in Camera
.
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in camera is in use?
If your computer automatically enters Sleep mode, change the corresponding power saving mode setting. To change the
setting, see
Using the Power Saving Mode
.
