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Troubleshooting >
Mouse
Mouse
What should I do if my computer does not recognize my mouse?
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When using a wireless mouse:
❑
Make sure the power switch on the bottom of your wireless mouse is in the
ON
position.
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Make sure another mouse is not connected.
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Make sure the supplied AA battery is properly installed.
❑
The supplied AA battery may have run out of power. Replace the battery.
❑
Your wireless mouse may have been disconnected from the computer. See
To connect the wireless mouse
to reconnect the mouse.
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When using a USB mouse:
❑
Make sure another mouse is not connected.
❑
Make sure your USB mouse is securely plugged into the port.