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Troubleshooting >
Built-in Camera
Built-in Camera
Why does the viewfinder show no images or poor-quality images?
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The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another. On models with
Media Gallery
, you cannot use another camera application that uses the built-in camera while
using the gesture function of
Media Gallery
.
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The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This
is normal and does not indicate a malfunction.
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If the problem persists, restart your computer.
Why is the video input from the built-in camera suspended for a few seconds?
The video input may be suspended for a few seconds if:
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a shortcut key with the
Fn
key is used.
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the CPU load increases.
This is normal and does not indicate a malfunction.
Why are captured images poor in quality?
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The images captured under the fluorescent light may show reflections of light.
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A dark portion in captured images may appear as a noise.
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The area on and around the built-in camera is dirty. Clean the area. See
Care and Maintenance Information
