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Troubleshooting >
Computer Operations
Why doesn't my computer enter Sleep or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or
Hibernate mode.
To restore your computer to Normal mode
1
Close all open programs.
2
Click
Start
, the arrow next to the
Shut down
button, and
Restart
.
3
If your computer does not restart, press the
Ctrl
+
Alt
+
Delete
keys and click the arrow next to the
Shut down
button and
Restart
.
If the
Windows Security
window appears, click
Restart
.
4
If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the
Ctrl
+
Alt
+
Delete
keys or the power button may cause loss of unsaved data.
What should I do if the charge indicator light is blinking fast and my computer does not
start?
❑
This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see
Installing/Removing the
❑
If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony service/support center. To find the nearest center or agent, see
Finding More about Your VAIO
Computer
.
